Ratings based on 275 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
35% of guests recommend
2.5 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Posted 10-Aug-2016
Nice people but disappointed in the room. It had a smell and was not as clean and updatef as i am used too. Might stay again in a pinch.
4out of 5
by A verified traveller from alabama

Nice close to everything

Posted 25-Jul-2016
I would stay there again it was clean and comfortable 😃
1out of 5
by A verified traveller from SC

Don't bother!

Posted 18-Jul-2016
Pros: Nothing.
Cons: Replace carpets, signs, paint, beds, sheets, roof, and CRT TVs. Put your own logos on the doors. Get rid of duct tape numbers on the doors.
Location: Helen is a tiny town so it is close to everything, but so is every hotel there.
Checked in the room during a rain storm and the roof was leaking with water coming into the room. Floor was not vacuumed, the sheets were dirty, and it looks like there was blood on a pillow. The room smelled like it was a smoking room for the past 20 years. They bought this hotel from a closed down days in and they still have the same days in logos and bed sheets. Went to check out and get a refund and the guy says, "There is no signs of a water leak except the AC is wet". We have video of it raining into the room.
3out of 5
by A verified traveller

Posted 17-Jul-2016
Okay, it was a place to stay. But this site is irritating because I answered the question and will not accept my reply.
1out of 5
by A verified traveller

less than impressed

Posted 25-May-2016 on Hotels
The hotel is old and run down but that wasn't what bothered us the most. You could tell they were trying to spruce it up. It smelled terrible (mold and mildew smell with old cigarettes) even though it was a non-smoking room. I didn't see any evidence of pests of any sort but it wasn't as clean as it could be. The linens were nice and clean but the carpets and drapes were very dirty and dusty. The bathroom needed to be gutted. I don't mind old as long as it is clean. Options were limited so we ended up having to stay even though we didn't really want to. Thankfully we were in it minimally.
2out of 5
by Antonia S. from Georgia

Posted 23-May-2016 on Hotels
Hotel had ants
5out of 5
by A verified traveller from Canton, GA

Nice friendly staff. Our every need was met

Posted 20-Mar-2016 on Orbitz
From the moment we arrived the staff(young couple) were marvelous. They took care of every need. Always asking us if we need anything. Room was clean when we upon arrival and next morning our room was promptly cleaned while we were out. The most comfortable beds in our room. Will stay their again.
3out of 5
by A verified traveller from Jacksonville Fl

Well-situated in picturesque Helen

Posted 14-Mar-2016
I was in area for recreational activity and needed last minute accommodation. Check in was easy and room comfortable.
1out of 5
by A verified traveller from Georgia


Posted 01-Mar-2016
Room 1 dirty toilet per splats on lid, hair in sink, fridge sticky stuff, dirty paper towels in micro,then pulled down covers, hair and what I think was cigarette ashes on pillow and sheet.Room 2 batteries dead in lock couldn't get in/out. Room 3 walked in lamp missing crossed room for light smelled something really bad, opened microwave and almost lost it.ROTTEN bag of food. Black mold ROTTEN. I asked for refund we had paid for 2 days. Nightclerk said he would tell owner didn't know rooms were so nasty.I plan on telling everyone how bad America's Best is.
1out of 5
by Tracy from Al

Not good

Posted 28-Feb-2016 on Hotels
Not happy with cleanliness construction boards with nails in parking lot