Ratings based on 272 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
35% of guests recommend
2.5 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from alabama

Nice close to everything

Posted 25-Jul-2016
I would stay there again it was clean and comfortable 😃
1out of 5
by A verified traveller from SC

Don't bother!

Posted 18-Jul-2016
Pros: Nothing.
Cons: Replace carpets, signs, paint, beds, sheets, roof, and CRT TVs. Put your own logos on the doors. Get rid of duct tape numbers on the doors.
Location: Helen is a tiny town so it is close to everything, but so is every hotel there.
Checked in the room during a rain storm and the roof was leaking with water coming into the room. Floor was not vacuumed, the sheets were dirty, and it looks like there was blood on a pillow. The room smelled like it was a smoking room for the past 20 years. They bought this hotel from a closed down days in and they still have the same days in logos and bed sheets. Went to check out and get a refund and the guy says, "There is no signs of a water leak except the AC is wet". We have video of it raining into the room.
3out of 5
by A verified traveller

Posted 17-Jul-2016
Okay, it was a place to stay. But this site is irritating because I answered the question and will not accept my reply.
5out of 5
by A verified traveller from Canton, GA

Nice friendly staff. Our every need was met

Posted 20-Mar-2016 on Orbitz
From the moment we arrived the staff(young couple) were marvelous. They took care of every need. Always asking us if we need anything. Room was clean when we upon arrival and next morning our room was promptly cleaned while we were out. The most comfortable beds in our room. Will stay their again.
3out of 5
by A verified traveller from Jacksonville Fl

Well-situated in picturesque Helen

Posted 14-Mar-2016
I was in area for recreational activity and needed last minute accommodation. Check in was easy and room comfortable.
1out of 5
by A verified traveller from Georgia

Horrible

Posted 01-Mar-2016
Room 1 dirty toilet per splats on lid, hair in sink, fridge sticky stuff, dirty paper towels in micro,then pulled down covers, hair and what I think was cigarette ashes on pillow and sheet.Room 2 batteries dead in lock couldn't get in/out. Room 3 walked in lamp missing crossed room for light smelled something really bad, opened microwave and almost lost it.ROTTEN bag of food. Black mold ROTTEN. I asked for refund we had paid for 2 days. Nightclerk said he would tell owner didn't know rooms were so nasty.I plan on telling everyone how bad America's Best is.
1out of 5
by Tracy from Al

Not good

Posted 28-Feb-2016 on Hotels
Not happy with cleanliness construction boards with nails in parking lot
2out of 5
by Arthur from Austell

Posted 28-Feb-2016 on Hotels
Room was halfway renovated.tv was old and did not work correctly. The room smelled bad.
3out of 5
by Janet

This traveller left a rating score only Posted 22-Feb-2016 on Hotels
3out of 5
by A verified traveller

Posted 16-Feb-2016 on Hotels
Bed spreads were VERY stained up!!! Person at front desk was nice.