Ratings based on 18 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
67% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

a short walk from the lake, if you can find it!

Posted 15-Dec-2015 on Hotels
I only speak / read English, which I know is a difficulty in China. I was surprised, though, at how difficult it was to find out where the lake is. The hotel has no English map and no one who speaks any English. The tourist agency at the hotel was even less helpful. The lake is within a 25 minute walk, but it was not at all helpful that the hotel refused to call a taxi for me because I should be able to walk--but also couldn't tell me how to get there! Other than that, the rooms are very nice and the restaurant does a great meal (no English menu, but they have a great setup to show what the meal will consist of).
4out of 5
by guangji


Posted 08-Sep-2015 on Hotels
胜利日当天通过好订网预订的杭州当晚住宿。酒店位置不错,浙大玉泉校区正对面,西湖西北角方向,离西湖不远,晚上到西湖散步,7-8分钟就走过去了。总体是闹中取静的地方。 酒店是老了点,说是四星,但看起来像三星,整体比较干净。预订的是花园景观大床房,入住时说没大床房了,网上预订信息就是标房。房间内设施较齐全,只是面积太小:两张1.2米的单人床中间根本没有空隙,完全拼在一起了,就这样,床两侧离墙距离已不到1米,很拥挤。入住后才发现,也不是花园景观,而是临街外侧房间。夜里偶有施工运土的车辆呼啸而过。
3out of 5
by Pui chik

This traveller left a rating score only Posted 20-May-2015 on Hotels
2out of 5
by A verified traveller from Hong Kong


Posted 10-May-2015
沖涼處的玻璃門無法關緊, 水會流到外面地板處. 房間沒有全身鏡, 洗手抬邊位有大量的霉菌. 隔音不好, 極易聽到樓上和隔壁的聲音..................... 飯店地點不易招Taxi.
3out of 5
by Christian

This traveller left a rating score only Posted 10-Mar-2015 on Hotels
4out of 5

Better than a standard most hotels

Posted 19-Dec-2014 on Hotels
I have stayed here for the 2nd time. It was a pleasent stay with family but still the major problem was language barrier.
5out of 5
by Andy from HK

Posted 12-Sep-2014 on Hotels
4out of 5
by Hike from Chiba


Posted 14-Jul-2014 on Hotels
4out of 5
by sourie from seoul

the best service in hangzhou

Posted 02-Jul-2014 on Hotels
check our big big bags for free! they're so kind haha
4out of 5
by sophie53

This traveller left a rating score only Posted 30-Jun-2014 on Hotels