Ratings based on 112 Verified Reviews

3.7 out of 5
76% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from South East England

Exceptional value on the edge of the New Forest

Posted 17-Jan-2017
We promised ourselves a long weekend in the New Forest as a Christmas present. Check-in was easy and our room was spacious with a king size bed, a sofa bed, an ensure bathroom and a kitchenette. There was an interconnecting door to the room behind ours meaning that a family could stay in both rooms: parents in one and children in another. We ate in the hotel's main restaurant both nights of our stay. We had the meal deal: 3 courses and a bottle of wine for £30 two. The choice and quality of the food was excellent! We went to Buckler's Hard and walked from there to Beaulieu through the forest. We met ponies and some very friendly donkeys. We would certainly go to Elmers Court or any of the other McDonald hotels again.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, clean room parking could be better

Posted 04-Jan-2017
When we first pulled up in the early evening there as no obvious place to park to check in. Once check in the parking lot was a nightmare just trying to find a space. Plus side is the room was clean and comfortable as well as the bathroom
4out of 5
Recommended
for Everyone
by A verified traveller from london

Nice break

Posted 21-Dec-2016
Staff very welcoming and good although maybe not enough of them in bar / restaurant area. Nice facilities.
4out of 5
Recommended
for Everyone
by A verified traveller from Geneva

great place and excellent value

Posted 18-Dec-2016
Pros: Nice old bar with fireplace and wooden paneling for an evening drink in a cold winter evening. rooms are modern and functional. Breakfast was great.
Cons: Weak wifi reception in the more remote rooms, otherwise great
Location: Tons of stuff to do in Lymington
Liked the mix of the older central part and modern rooms and breakfast facilities. Friendly staff. Great views over the Isle of Weight and Lymington harbour. Overall great value.
3out of 5
Recommended
for Everyone
by A verified traveller from portsmouth

stay for convenience and access to fitness rooms

Posted 10-Nov-2016
Location: Lymington/ new forest good access, for walks, peace, ponies. Not many interests' open after Nov 6th.
Surroundings good, quiet, view good, breakfast good choice, staff friendly accommodating, pool murky! But warm and clean changing rooms and fitness suite. Murky pool is Apparently ongoing problem as discussed by regular members rather than staying guests.
3out of 5
by A verified traveller from Berkshire

Hair in bed and bath when we arrived.

Posted 25-Oct-2016
Not very clean. Breakfast was served on cold plates. Food from night before was left on the floor. Cleaners were not very good. Very disappointed especially for the price we paid.
3out of 5
Recommended
for Everyone
by A verified traveller from London

Friendly staff, rooms need updating

Posted 19-Sep-2016
Staff friendly Room Ok but felt basic compared to price - rooms need updating - fascia around sink broken, lights not working. Smallest bottles of shower gel/ shampoo I have ever seen! Food in restaurant good but ambience a bit like sitting in an office.
4out of 5
Recommended
for Families
by A verified traveller from new jersey

Grand old mansion

Posted 10-Sep-2016
Pros: Location; grounds are beautiful like Downton Abbey.
Location: near to several nice historic areas. easy to reach by car or train.
Lovely tudor mansion with modern, less fancy, rooms. Good service in the functional dining room. Close to Isle of Wight and on a direct train line to London. Beautiful part of England!
1out of 5
by A verified traveller

Dirty and way overpriced !!!!

Posted 09-Sep-2016
Arrived at hotel to find dirty room . Supposed to be kingsize bed but it was just 2 singles pushed together . Swimming pool was. Freezing cold . The steak house had none of the drinks we wanted and the drinks they did have tasted old and were served in dirty glasses. Staff were completely unprofessional and clueless . For over £250 a night this place is a joke .
3out of 5
Recommended
for Everyone
by A verified traveller

Could be sooo much better with a small effort

Posted 01-Sep-2016
This hotel is in a brilliant location, the main building and grounds are really impressive and overall the facilities are excellent. However some areas are a little tired and the service wasnt what it should have been for the money. Generally staff just didn't go that extra mile to make you feel wanted. It would really only take a little bit more effort to make this a must go to place. Whether or not this hotel is being run on a tight budget and staff are hard to find but at the height of the season this should have been a sure to return destination, but I would definitely think twice before returning.