Ratings based on 105 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
73% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from London

Friendly staff, rooms need updating

Posted 19-Sep-2016
Staff friendly Room Ok but felt basic compared to price - rooms need updating - fascia around sink broken, lights not working. Smallest bottles of shower gel/ shampoo I have ever seen! Food in restaurant good but ambience a bit like sitting in an office.
4out of 5
by A verified traveller from new jersey

Grand old mansion

Posted 10-Sep-2016
Pros: Location; grounds are beautiful like Downton Abbey.
Location: near to several nice historic areas. easy to reach by car or train.
Lovely tudor mansion with modern, less fancy, rooms. Good service in the functional dining room. Close to Isle of Wight and on a direct train line to London. Beautiful part of England!
1out of 5
by A verified traveller

Dirty and way overpriced !!!!

Posted 09-Sep-2016
Arrived at hotel to find dirty room . Supposed to be kingsize bed but it was just 2 singles pushed together . Swimming pool was. Freezing cold . The steak house had none of the drinks we wanted and the drinks they did have tasted old and were served in dirty glasses. Staff were completely unprofessional and clueless . For over £250 a night this place is a joke .
3out of 5
by A verified traveller

Could be sooo much better with a small effort

Posted 01-Sep-2016
This hotel is in a brilliant location, the main building and grounds are really impressive and overall the facilities are excellent. However some areas are a little tired and the service wasnt what it should have been for the money. Generally staff just didn't go that extra mile to make you feel wanted. It would really only take a little bit more effort to make this a must go to place. Whether or not this hotel is being run on a tight budget and staff are hard to find but at the height of the season this should have been a sure to return destination, but I would definitely think twice before returning.
4out of 5
by A verified traveller

Wedding stay

Posted 19-Jul-2016 on Hotels
We booked the room so we could relax after our daughter's wedding. What a shame the indoor pool was out of action - and the booking in staff were very vague - perhaps in need of additional training in their role. Otherwise the room was clean and spacious and the breakfast delicious.
5out of 5
by Denis from Zandvoort

Great time in the New Forest.

Posted 27-Jun-2016 on Hotels
Just visiting the family and what a lovely complex, great facilities and a lovely garden.
5out of 5
by George from Aberdeen

Very nice resort hotel / Will stay again

Posted 30-May-2016 on Hotels
Very nice hotel nearby Lymington pier, a short walk from the station/ferry. Staff were very nice, food was excellent. Room was a little dog eared, but otherwise clean and comfortable. WiFi wasn't good as an app (The Cloud) is required before you can get online, but there is almost no phone signal here to install the app. For international travellers this will be a costly exercise! FIX - Install/Register the cloud app before you go!
5out of 5
by A verified traveller from C

Great place to take a break

Posted 26-May-2016
A good helpful welcome. Food, rooms and facilities were good. Staff friendly and helpful. A very nice break in lovely surroundings.
5out of 5
by Eileen

This traveller left a rating score only Posted 31-Mar-2016 on Hotels
4out of 5
by A verified traveller

Posted 26-Feb-2016 on Hotels
I thought the hotel itself was good but the prices of food and drink were high.