Ratings based on 293 Verified Reviews

3.9 out of 5
81% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller from N

Very disappointed.not looked after,v.old fashion

Posted 24-Feb-2017
As above - not recommended.very disappointed Do not go there - bed sheet too small for the bed!
4out of 5
Recommended
for Everyone
by A verified traveller

The room was a good size, well presented and cleat

Posted 17-Feb-2017
I was there for one night and found the staff to be friendly, polite and helpful. The hotel was clean and well presented witH good views onto the the gardens.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jan-2017
Nice stay for one night. They can improve the breakfast. Nice and quiet place
2out of 5
by A verified traveller from london

Not sure this is a 4*

Posted 23-Jan-2017
Firstly the picture on the site is not what the room actually look like. Not very clean, I.e. Stains on sofa. Very outdated. Breakfast starts at 8am and you have to order and wait for the staff to cook for you. Time is tight if you start work at 9am. Staff are friendly.
3out of 5
Recommended
for Everyone
by A verified traveller

Average

Posted 22-Jan-2017
Location: Excellent location for my visiting purposes - it was round the corner from where I was due to have my meetings on the day.
The deluxe double room size was quite large, which also meant that it was absolutely freezing. When I arrived in the evening I found the curtains drawn but the windows were wide open - the only heating on was the towel rail in the bathroom. Generally room and bathroom were clean - however the shower and taps had quite a bit of limescale that didn't make it look particularly pleasant to use. Tea and coffee were provided, but I am disappointed that there was no mini bar service or mini fridge with bottles of water - there is certainly plenty of space for it.
4out of 5
Recommended
for Couples
by A verified traveller from Beverley

Comfortable hotel with very big and spacious rooms

Posted 14-Jan-2017
Pros: Clean ,spacious and comfortable rooms
Location: Very well positioned for loads of touristy stuff such as Titanic bits, Historic Dockyard in Portsmouth etc etc
I stayed for 4 days on a business trip. The room was serviced daily and was very clean, spacious and comfortable as was the bed. There is a Spa which was small but perfectly adequate for a small group, a couple or a single person to enjoy. Staff were all very friendly and polite. I did not eat in the Restaurant but did so in the bar where there is a limited menu, but the food did what it said on the tin, more than adequately. The decor and furnishings are generally in keeping with this 17th century house
4out of 5
by Keith

Fawlty Towers without the Faults

Posted 21-Dec-2016 on Hotels
As long as you don't mind carrying your luggage up the stairs, you'll like this grand place. It's easy to get to off the M27, has ample parking, spacious grounds, good food, friendly staff.
4out of 5
Recommended
for Everyone
by A verified traveller

Ideal location

Posted 18-Dec-2016
Lovely room. Rubbish shower. Unable to get hot water through to shower over bath. When toilet flushed and shower turned on very loud noise ran through pipes until the water flow stopped.
3out of 5
by A verified traveller

Tired Hotel with potential. Please aid your staff.

Posted 15-Dec-2016 on Hotels
It's sad to see that since my return to the area having moved away that hotel has still not gone through improvements. Reception staff were brilliant, breakfast was exceptionally poor and I was horrified to see a Polish staff member, what looked like to be on her first day or similar, clearly being bullied by the incumbent breakfast staff. Please ensure this is not happening.
2out of 5
by A verified traveller

Posted 07-Dec-2016
Cons: Breakfast - staff could be friendlier. Needs more waitresses (1 is not enough). Felt rushed & impatient.
Average - breakfast was a letdown. Dark small room & impatient waitress. Used to be a lot better when breakfast was in the main hall.