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Overview of KANSUIRO

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Free WiFi, bed sheets
Free WiFi, bed sheets
Free WiFi, bed sheets
Free WiFi, bed sheets

KANSUIRO

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Breakfast available
  • Bar
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationSounji Temple15 min walk
    Popular LocationHiryu Falls15 min drive
    Popular LocationHakone Open Air Museum16 min drive

Choose dates to view prices

Suiren

  • 397 sq ft
  • Sleeps 2
  • 2 Large Single Beds

Momiji

5/5 guest room rating
  • 399 sq ft
  • Sleeps 4
  • 4 Single Futons

Moegi

5/5 guest room rating
  • 388 sq ft
  • Sleeps 4
  • 4 Single Futons

Room Type E

5/5 guest room rating
  • 295 sq ft
  • Sleeps 4
  • 4 Single Futons

Seiryu

5/5 guest room rating
  • 384 sq ft
  • Sleeps 3
  • 3 Single Futons

Room Type B

5/5 guest room rating
  • 250 sq ft
  • Sleeps 3
  • 3 Single Futons

Room Type C

No guest room rating
  • 256 sq ft
  • Sleeps 3
  • 3 Single Futons

Room Type A

5/5 guest room rating
  • 278 sq ft
  • Sleeps 3
  • 3 Single Futons

About this area

Hakone

Located in Hakone, KANSUIRO is in the mountains and on a river. Odawara Castle and Hakone Shrine are notable landmarks, and the area's natural beauty can be seen at Lake Ashi and Ōwakudani. Hakone Kowakien Yunessun and Museum of the Little Prince are not to be missed.
Popular Location

What's nearby

  • Sounji Temple - 15 min walk
  • Hakone Kowakien Yunessun - 10 min drive
  • Hakone Gora Park - 14 min drive
  • Hiryu Falls - 15 min drive
  • Hakone Open Air Museum - 16 min drive

Getting around

  • Kowakidani Station - 9 min drive
  • Hakone Yumoto Station - 13 min walk

Restaurants

  • Hatsuhana Soba Honten - 10 min walk
  • Yamasoba - 11 min walk
  • Sagamiya - 14 min walk
  • Sagamiya - 14 min walk
  • Tenseien - 17 min walk

About this property

KANSUIRO

Riverside Hakone ryokan in Tounosawa with free parking
Along with a bar/lounge, this smoke-free ryokan has a garden and gift shops/newsstands. Free WiFi in public areas and free self parking are also provided. All 22 rooms offer free WiFi, fridges and flat-screen TVs with satellite channels. Guests will also find room service, hairdryers and free toiletries. Housekeeping is available on request.
KANSUIRO offers 22 forms of air-conditioned accommodation with a hairdryer and free toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include toilets with an electronic bidet and toothbrushes and toothpaste. This Hakone ryokan provides complimentary wireless Internet access. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot spring (onsen).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–8:30 AM: JPY 2700 for adults and JPY 2700 for children
  • 1 bar
  • Room service available

Things to do

  • Hot springs

Family friendly

  • Fridge

Conveniences

  • Gift shop/newsstand
  • No lifts

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Luggage storage

Languages spoken

  • Chinese
  • English
  • Japanese

Outdoors

  • Garden
  • Japanese garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • In-room dining only
  • Kaiseki meal
  • Fridge

More

  • Tatami (woven mat floors)

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 5 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 2700 for adults and JPY 2700 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash for all bookings and on-site payments
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number 神奈川県指令公第2367

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

KANSUIRO Inn Hakone
KANSUIRO Inn
KANSUIRO Hakone
KANSUIRO Ryokan
KANSUIRO Hakone
KANSUIRO Ryokan Hakone

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 18 out of 31 reviews
5 - Excellent 58%
Rating 4 - Good. 9 out of 31 reviews
4 - Good 29%
Rating 3 - Okay. 2 out of 31 reviews
3 - Okay 6%
Rating 2 - Poor. 1 out of 31 reviews
2 - Poor 3%
Rating 1 - Terrible. 1 out of 31 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.3/5

Staff & service

4.6/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here on Christmas Day. What an wonderful way to spend a cool day in an onsen. We wanted the experience to be authentic traditional Japanese way so we picked this Ryokan. The place is old and clean, very pleasant. Having a private onsen was very important to us so we paid more for it. The dinner and breakfast were great. It was not cheap, but the experience was worth it.
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Historical Ryokan
A wonderfully historical Hotel in Hakone. It is the typical Ryokan with dinner and breakfast included so be ready to eat lots of fish. Food is good but maybe not as high standard as other places. On the other side the building and its outside onsen are fascinating. The location is good as it is close to Hakone station next to a river. However you don’t get Mountain View as you would in Gora for example. We loved the place staying with two small kids and grand parents.
Stayed 2 nights in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful ryokan! They were very kind to upgrade our room before we arrived, we ended up staying in the Moegi room which is very close to the entrance and has a private bath. We arrived just after check in and not very many other guests so we were happy to have the public baths to ourselves while we used them, but there is also a family bath on the 3rd floor you can use privately, and you can use the outdoor baths privately from 10pm-4am for 30 mins each time. You do not have to book in advance to use these baths privately. Upon arrival were given a tour of this beautiful property
Stayed 1 night in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vegan food was excellent
Stayed 1 night in Nov 2019