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Overview of Hakone Lake Hotel

Photo gallery

Indoor spa bath
Outdoor spa bath
Outdoor spa bath
Indoor spa bath
Hypo-allergenic bedding, down duvet, in-room safe, desk

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationHakone Ropeway3 min walk
    Popular LocationHakone Pirate Ship4 min walk
    Popular LocationDaihakone Country Club5 min drive
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  • Twin Room with Private Bathroom, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsTwin Room with Private Bathroom, Non Smoking
  • Japanese Style Twin Room with Shared Toilet and Shared Bathroom, Non Smoking

    5/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsJapanese Style Twin Room with Shared Toilet and Shared Bathroom, Non Smoking
  • Deluxe Twin Room with Tatami Area with Private Toilet, Shared Bathroom, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 6
    • 2 Single Beds and 4 Single Futons
    More detailsDeluxe Twin Room with Tatami Area with Private Toilet, Shared Bathroom, Non Smoking
  • Twin Room with Tatami Area with Private Toilet, Shared Bathroom, Non-Smoking

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsTwin Room with Tatami Area with Private Toilet, Shared Bathroom, Non-Smoking
  • Japanese Style Room with Private Toilet, Shared Bathroom, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • Sleeps 3
    • 3 Single Futons
    More detailsJapanese Style Room with Private Toilet, Shared Bathroom, Non Smoking
  • Standard Room with Tatami Area with Shared Toilet and Shared Bathroom, Non-Smoking

    4.1/5 guest room rating

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Room with Tatami Area with Shared Toilet and Shared Bathroom, Non-Smoking
  • Japanese Style Room with Shared Toilet and Shared Bathroom, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 3 Single Futons
    More detailsJapanese Style Room with Shared Toilet and Shared Bathroom, Non Smoking

About this area

Hakone

Hakone Lake Hotel is located in Hakone. Hakone Shrine and Mishima Sky Walk are notable landmarks, and the area's natural beauty can be seen at Lake Ashi and Ōwakudani. Enjoy an event or a match at Fuji Speedway, and consider making time for Hakone Kowakien Yunessun—a top attraction that's not to be missed.
Visit our Hakone travel guide
Popular Location

What's nearby

  • Hakone Ropeway - 3 min walk
  • Hakone Pirate Ship - 4 min walk
  • Daihakone Country Club - 5 min drive
  • Hakone Ropeway - 7 min drive
  • Hakuryu Shrine - 14 min drive

Getting around

  • Kowakidani Station - 12 min drive
  • Hakone Miyanoshita Station - 13 min drive
  • Tokyo (HND-Haneda) - 88 min drive

Restaurants

  • Grande Riviere Hakone - 5 min drive
  • Le Trianon - 8 min drive
  • Irmori Chaya - 8 min drive
  • Daichi - 8 min drive
  • Restaurant Le Petit Prince - 8 min drive

About this property

Hakone Lake Hotel

3-star hotel near Ōwakudani
Along with a restaurant, this smoke-free hotel has concierge services and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, gift shops/newsstands and a front desk safe are on-site. All 48 rooms provide conveniences such as fridges and electric kettles, plus free WiFi and LCD TVs. Guests will also find down duvets, safes and phones.
Hakone Lake Hotel offers 48 forms of air-conditioned accommodation with a safe and complimentary bathrobes. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include toilets with an electronic bidet, complimentary toiletries and toothbrushes and toothpaste.

This Hakone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an outdoor public bath, indoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: JPY 1700 for adults and JPY 1360 for children
  • 1 restaurant

Things to do

  • Hot springs
  • Playground
  • Shopping

Family friendly

  • Playground
  • Fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • No lifts
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English
  • Japanese

Outdoors

  • Garden
  • Terrace

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor public bath (no mineral springs)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Renovated entire property – April 2014
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Bathrobes
  • Electronic bidet
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch LCD TV

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - 6:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are available by reservation only and cannot be requested after check-in.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 3 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1700 for adults and JPY 1360 for children (approximately)
  • Late check-out fee: 10 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
Property registration number null

We should mention

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hakone Lake Hotel Hotel
Hakone Lake Hotel Hakone
Hakone Lake Hotel Hotel Hakone
Hakone Lake Hotel Hakone
Hakone Lake Hotel Hotel Hakone
Hakone Lake Hotel Hotel

Frequently asked questions

Can I cancel my reservation for free at Hakone Lake Hotel and receive a full refund?
Yes, Hakone Lake Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hakone Lake Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hakone Lake Hotel?
As of 5 Dec 2020, prices found for a 1-night stay for 2 adults at Hakone Lake Hotel on 22 Dec 2020 start from £184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hakone Lake Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hakone Lake Hotel?
Self-parking is free at this property.
What time is check-in at Hakone Lake Hotel?
Check-in is from 3:00 PM - 6:30 PM. After-hours check-in is not available.
What time is check-out at Hakone Lake Hotel?
Checkout is at 10 AM. Late check-out is available for a 10% fee (subject to availability).
Where is Hakone Lake Hotel located?
Situated in Hakone, this hotel is 1.8 mi (2.9 km) from Ōwakudani, and within 6 mi (10 km) of Lake Ashi and Hakone Shrine. Hakone Kowakien Yunessun and Hakone Open Air Museum are also within 9 mi (15 km).
4.3
Excellent
5 - Excellent
48
4 - Good
48
3 - Okay
8
2 - Poor
3
1 - Terrible
1

4.4/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
It’s a minimum spec, but good location with renovated facilities. There are a few restaurants available for lunch, especially dinner.
Stayed 2 nights in Aug 2020

4/5 Good

Stayed 1 night in Mar 2020

5/5 Excellent

Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to relax
Nice place to relax, dinner and breakfast was provided and it was great
Stayed 1 night in Jan 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous. The breakfast is amazing and worth getting. The rooms are pretty large but there is no bathroom in the room which makes it weird. There is one bathroom for the whole entire hotel to use down the hall. The beds are very uncomfortable super stiff pillows which I woke up with my back hurting immensely. The water baths were amazing and super relaxing as there weren’t to many people in the area.
Stayed 1 night in Nov 2019

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