Ratings based on 1,549 Verified Reviews

4.1 out of 5
85% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveller from Tokyo

Buffet and housekeeping service

Posted 29-Oct-2017
Pros: Service and buffet
Cons: I needed to use the milk in the cereal section for my younger kids. If they served milk regularly, that would be even better.
Location: Near the ocean and water park. Supermarket is a three minute drive.
Our family enjoyed our stay very much. Due to various reasons, we were unable to vacate our room on our second day. The housemaid did not mind cleaning our room after 5pm. For the price, we thought the buffet had a nice assortment of food. They also had some Japanese food which was helpful for my son with milk allergies.
3 out of 5
by A verified traveller from NC

Hotel on cove

Posted 17-Oct-2017
Pros: The cove like an extended swimming pool. Though I was cautioned by the staff not to swim near the eastern shore as residents use potty there.
Cons: Maid service should be daily.
Location: GPO is a mall nearby.
Hotel majority was Japanese and Korean. Very little information in English. Not near town nor any eateries.
3 out of 5
Recommended
for Everyone
by A verified traveller from Seoul

Close to the beach, good espreso machine

Posted 21-Jul-2017 on CheapTickets
Pros: close to the beach
Cons: plz educate roomkeeper. FCU controller is not so good. plz replace the room temp sensor
but dirty beach, and shore. roomkeeper is not so good. korean staff is very good and diligent
2 out of 5
by A verified traveller

Terrible staffs

Posted 10-Jul-2017
Water park and free kayak and snokling facilities are good. Plenty of chloramine in water causes headache. Worst thing is front desk staff and manager. They behave like governers in the hotel and treat guests as poor travelers. Bad experience!
4 out of 5
Recommended
for Everyone
by A verified traveller from South Korea

Good for kids & family w/ reliable/friendlly staff

Posted 06-Jul-2017 on Orbitz
Pros: The workers in this hotel were very friendly and helpful. They probably made a big difference.
Cons: Many couples with young kids, so a night activity or show for kids for free would be great. Maybe a short dance/fire show twice a night or soemthing.
Location: Location is close to a grocery store (one block away) called Payless supermarket, and a restaurant 100 meters away called Shirley's (last resort only
Check in and Checking out took less than a minute. Received breakfast coupons which can be used for lunch buffet for the late risers. Free activities include kayak, jet ski, banana boat, snorkel (there's a time limit though if there are a lot of people). Free water park entrance if your staying in the hotel. Water park has four slides, very fun for kids. I thought this water park was only for hotel guest, but the general public pays $25 per adult to come in. The room was spacious and the beds were comfortable. The staff are all friendly and reliable. If you ask them to do something, they do it right away.
2 out of 5
by A verified traveller from seoul korea

Outdated and rundown

Posted 05-Jul-2017 on Orbitz
The staff and management were very accommodating when I wanted to change rooms because of black mold in my bathroom and the humidity. The beds were not comfortable and rooms were observed to be cleaned until I looked under the beds. The water park also needs maintenance. We stayed one night, even though our rooms were non refundable, we decided to check in at the Outrigger.
5 out of 5
Recommended
for Everyone
by A verified traveller from KR

The family and activty resort for ur vacation

Posted 02-Jul-2017 on CheapTickets
Bsrbeque is good for family and the pool and water park are too.Whatever it looks lod,it doesn't matter to enjoy.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice waterpark & activities

Posted 01-Jul-2017 on CheapTickets
This hotel has nice water park. If you don't rent a car, you have a little choice to doing dinner. But there is a restaurant "sh..." beside hotel.
5 out of 5
Recommended
for Families
by A verified traveller from korea

Posted 26-Jun-2017 on CheapTickets
It's very interested. I would like to return visit.
4 out of 5
Recommended
for Everyone
by A verified traveller

Extremely nice hotel!

Posted 07-Jun-2017 on Orbitz
Pros: The staff were amazing, very helpful, and eager to please the guests.
Cons: The addition of local sites and activities, and a map of their locations on the island would be great!
Location: Good location for a quiet vacation. Close enough to visit the tourist sites, and shopping, while avoiding the noise of the night.
Very nice hotel, needs a little updating, but the staff and amenities are great! The oceanview rooms have an amazing view of the bay, and the water park is perfect for children.