Ratings based on 400 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

Se had a wonderful time tand the staff was GREAT!

Posted 19-Apr-2017
Pros: We liked the decor, and the room was very nice.
Cons: We were on the ground floor and there were not enough windows to open at night.
Location: The location was good and we could walk to restaurants and shopping near by.
Very nice hotel with a pleasant court yard. The staff was most helpful. We enjoyed our stay there and we will be back in a year of so.
Comment from Hotel Management
22-Apr-2017 by gerencia, Hotel Management
Dear guest: Thank you very much for sharing your opinion. Your feedback is highly important to us. We work hard to make our guests happy. Hope to see you back very soon Sincerely
5 out of 5
Recommended
for Everyone
by A verified traveller from Dallas, TX

Wonderful find in quiet neighborhood

Posted 17-Apr-2017
Pros: Staff, breakfast, decorations, atmosphere, garden, room comfort, free garage parking
We only stayed here one night, but will likely return. Well appointed common areas and rooms, small hotel with excellent food, friendly staff, nice gardens and sitting areas. It was easily the nicest hotel experience we have had in Guadalajara.
Comment from Hotel Management
19-Apr-2017 by gerencia, Hotel Management
Dear guest: thank for staying with us. We work hard to make our guests happy, and appreciate your feedback. Hope to see you back very soon Sincerely
4 out of 5
Recommended
for Everyone
by A verified traveller from L.A.

Nice and clean

Posted 04-Apr-2017
Stayed for a week and enjoyed the breakfast and the garden
Comment from Hotel Management
05-Apr-2017 by gerencia, Hotel Management
Dear guest: thanks for staying with us.We work hard to make our guests happy, and appreciate your feedback. Hope to see you back very soon. Sincerely
5 out of 5
Recommended
for Everyone
by A verified traveller from USA

I love this hotel!!!

Posted 30-Mar-2017
Pros: EVERYTHING!
Cons: maybe designated smoking corner in the garden asince the garden is attached to the restaurant and the tabacco smoke and smell get into the restaurant.
Location: posh tony moneyed neighbourhood. short taxi ride to basilica de zapopan and downtown.
The moment I walked into the hotel I knew that this would not be an ordinary hotel but rather like staying over at a rich aunt's home. The hotel is located in an affluent suburb - you can tell by the high walls with barb wires and security guards out front in the nearby very large houses. It is quite basically stepping into a private villa or large residence. The garden is beautiful, the grounds are very tastefully furnished with mexican art. I love the -in a good way - vintage 60s vibe with wood throughout the house. I was given the VIP treatment - very nice of the hotel - a large room with a view of the garden. And, a bottle of good red wine and two youghurt fruit cocktails. Large bathroom with ample hot water AC, and quiet grounds. The restaurant was good and reasonably priced. Love the free breakfast. Will always stay here when I am in Guadalajara. Great hotel, great staff - and clean sheets with no hair - quite rare in mexico in my experience...
Comment from Hotel Management
31-Mar-2017 by gerencia, Hotel Management
Dear guest:Thank you so much for your kind review from your experience at La Mansion Del Sol Hotel, We are so thankful to read such kind words describing our facilities, amenities, and staff. Hope to see you back very soon Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Great time in Guadalajara / Great Hotel in Zapopan

Posted 18-Mar-2017
Pros: Everything
Cons: No
Location: Safe neighborhood
Very clean rooms, delicious breakfast and the staff were awesome!! Thank you! Will definitely book again!
Comment from Hotel Management
20-Mar-2017 by gerencia, Hotel Management
Dear guest: thank very much for staying with us.Your feedback is highly important to us. We work hard to provide you the best service. We hopw to see you back very soon Sincerely
3 out of 5
by A verified traveller from Los Angeles CA

Nicely close to Plaza del Sol, HORRIBLE Staff!!!!

Posted 13-Mar-2017
Pros: Location, ambiance, gardens and room décor. Quaint and quiet as well as comfortable.
Cons: Their customer service and ability to make it right for their customers when they make a mistake.
Location: plaza del Sol, close to Zapopan and other nearby bars, restaurants and shopping.
Beautiful hotel with nice amenities too bad the staff is rude and unprofessional. They did not honored my choice of room booked through Expedia and after all the hassle during check out the receptionist sent security out to check up on me, as if I was gonna level without closing a ONE beer tab 25pesos which is a bit over $1US twice while I was simply waiting on a friend to arrive to pick up our bags. I really wish I had better service because I truly enjoyed the property and the amenities, just wished they would have been a little more friendly and a lot more professional about their mistakes.
Comment from Hotel Management
15-Mar-2017 by gerencia, Hotel Management
Dear guest: We apologize for the inconvenients you may have. We are working hard to provide you the best service. Sincerely
5 out of 5
Recommended
for Everyone
by A verified traveller from Ajijic

Excellent as always!

Posted 10-Feb-2017
Pros: Everything we expected.
Cons: Nothing.
Location: Location is excellent for everything.
Great location, lovely hotel and very accommodating staff.
Comment from Hotel Management
13-Feb-2017 by gerencia, Hotel Management
Dear guest: thank for staying with us, we work hard to make our guest happy, and hope to see you back very soon Sincerely
5 out of 5
Recommended
for Everyone
by A verified traveller

Good deal, excellent service

Posted 02-Feb-2017
Since the minute you arrive, they take care of you. We receive a red wine bottle for being expedia gold status. I can only say that I'll come back to this hotel if I get back to Guadalajara.
Comment from Hotel Management
07-Feb-2017 by gerencia, Hotel Management
Dear guest: Thank for staying with us. We work hard to make our guests happy and appreciate your feedback.We hope to see you back very soon Sincerely
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel near shopping and Expo

Posted 21-Jan-2017
Very beautiful boutique hotel. Service is great. Needs TLC to bring it up to date.
Comment from Hotel Management
23-Jan-2017 by gerencia, Hotel Management
Dear guest: Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Yours sincerely
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 15-Jan-2017 on Hotels