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"Hotel staff were very helpful and friendly on arrival. Hotel was lovely and clean and the view from our room over the River Thames was amazing. Room was a good size. Very luxurious. Excellent access to the O2 Arena which makes getting into the arena and exiting at the end of the night so much easier and quicker and just a very short walk from the hotel The only thing that we were disappointed with was the quality of the room service breakfast. We ordered porridge and toast. The porridge was lukewarm and had no flavour, tasted like it had been made with water and quite a small portion. There were no extras to go with the porridge so very bland and overpriced at £7.00 (i.e. fruit, maple syrup etc) We also ordered toast which arrived very floppy and tasted like cheap wholemeal bread - this was £4.00. But we also had to pay £5 Room service charge and 12.5% tip, so a very expensive breakfast that was not very good quality, very disappointed for this type of hotel. We wouldn’t have minded paying this amount of money if the food had been better quality. So, all in all we would definitely stay again at this hotel but would not use the room service. "