Sunborn London

Photo gallery for Sunborn London

Primary image
Terrace/patio
Premium bedding, in-room safe, desk, iron/ironing board
View from room
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Sunborn London

Sunborn London

4.0 star property

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Royal Victoria Dock, London, England, E16 1XL

Explore the area

  • Popular LocationExCeL Exhibition Centre2 min walk
  • AirportLondon (LCY-London City)6 min drive
  • Popular LocationO2 Arena9 min drive
  • Popular LocationWestfield Stratford City9 min drive

Choose dates to view prices

About this area

London

Sunborn London is located in Docklands, a neighbourhood in London, and is near a metro station. Tower of London and Tower Bridge are notable landmarks, and some of the area's popular attractions include London Eye and Natural History Museum. Looking to enjoy an event or a game? See what's going on at O2 Arena or ExCeL Exhibition Centre. Guests love the hotel's quiet location.

What's nearby

  • ExCeL Exhibition Centre - 2 min walk
  • O2 Arena - 9 min drive
  • Westfield Stratford City - 9 min drive
  • Tower of London - 11 min drive
  • Tower Bridge - 11 min drive

Getting around

  • London West Ham Station - 5 min drive
  • Custom House for ExCel Station - 6 min walk
  • London (LCY-London City) - 6 min drive

Restaurants

  • Zero Sette - 2 min walk
  • Marina - 3 min walk
  • La Barrique - 3 min walk
  • Bus #490 - 3 min walk
  • Al Masar - 4 min walk

About this property

Sunborn London

4-star London hotel in Docklands, walk to ExCeL Exhibition Centre
Along with a marina, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, conference space and concierge services are on-site.
Sunborn London offers 136 accommodations with tablet computers and espresso makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, German, Greek, Italian, Lithuanian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11 AM on weekends: GBP 15 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Conference space
  • Meeting rooms - 3

Outdoors

  • Marina on site
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Tablet computer

Food and drink

  • Electric kettle
  • Espresso maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: GBP 40 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: GBP 15 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

London Sunborn
Sunborn Hotel
Sunborn Hotel London
Sunborn London
Sunborn London England
Sunborn London Hotel
Sunborn
Sunborn London Hotel
Sunborn London London
Sunborn London Hotel London

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 520 out of 1000 reviews
5 - Excellent 52%
Rating 4 - Good. 307 out of 1000 reviews
4 - Good 31%
Rating 3 - Okay. 93 out of 1000 reviews
3 - Okay 9%
Rating 2 - Poor. 48 out of 1000 reviews
2 - Poor 5%
Rating 1 - Terrible. 32 out of 1000 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.3/5

Property conditions & facilities

3.8/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was a Yacht and was very good quality. The Staff were really good, and Paula at Reception was outstanding. I was disappointed that there were no USB outlets, but that was manageable.
Stayed 1 night in Jun 2022

2/5 Poor

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Appalling dining and breakfast experience. Dining took 30 minutes for waiters to come to ask for first order of drinks. Mentioned they 'thought' someone came over to us already. Breakfast service had to get up all the time asking for cutlery or amenities that should've been at the table already. Horrible service and not 4 star standard. Inexcusable service for a quiet day (Sunday 26th June) and quiet evening (Saturday 25th June). Not happy. We chose the location for a friend's engagement spot and also dining to celebrate, it made things awkward.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ms
I loved it here, I’m definitely going to come back, me and my boyfriend loved it, it was for him s birthday so he was happy. Very clean,fabulous view.
Stayed 1 night in May 2022

1/5 Terrible

Stayed 1 night in Apr 2022

1/5 Terrible

Business traveller
Disliked: Staff & service
It’s taking time too long for checking in..
Stayed 1 night in Apr 2022