Ratings based on 202 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Peaceful location

Posted 09-Feb-2017
Hotel is situated in a peaceful location. Staff were nice and welcoming. Due to renovation being done, it was noisy at times and drills going off at 8am so had to mark it down for this but I'm sure it'll be lovely once complete.
2out of 5
by A verified traveller from scotland

Nice Location

Posted 29-Nov-2016
The room we stayed in was family room and smells of damp was very strong. Initially I thought its just our room was smelly but was all over the hotel It's need proper damp treatment or just airing the rooms, and decor was very old and dirty especially curtains. Its a shame as the location and view is breathtaking.
5out of 5
Recommended
for Everyone
by A verified traveller

Very welcoming.comfortable hotel

Posted 14-Nov-2016
Pros: Everything
Location: Visiting family in the area
No problems apart from finding we had a puncture as we were leaving
4out of 5
Recommended
for Couples
by A verified traveller

Posted 03-Nov-2016
the hotel is in a very nice location of the loch Ard. Its very quiet and peaceful. Hotel room was spacious and bed was comfortable. Staff was very friendly and helpful.
5out of 5
by A verified traveller

Lovely fires burning in the lounge areas

Posted 03-Nov-2016 on Hotels
Amazing place surrounded by beautiful views and great for getting outdoors fabulous walks in the surrounding area
5out of 5
Recommended
for Everyone
by A verified traveller from Troon

Magical Macdonalds a Triumph in the Trossachs.

Posted 25-Oct-2016
Location: If God gave me a free creative hand I don't think I could improve the location.
Room was very comfotable with stunning views. Staff were proactive in going the extra mile to ensure you had a great stay.
Comment from Hotel Management
29-Oct-2016 by Macdonald Forest Hills Hotel, Hotel Management
Dear Willie, Thank you for taking time to share your comments with us. We are delighted to hear that you enjoyed your stay with us. Team will be pleased to hear your compliments and we can not wait to welcome you back again very soon for another great stay. Kind Regards, Macdonald Forest Hills Hotel
2out of 5
by A verified traveller

Tolle Anlage, verspricht viel hält wenig

Posted 14-Oct-2016 on Ebookers
Location: In der Nähe ist viel Natur (Wanderwege und traumhafter See). Die nächste Ortschaft mit Einkaufsmöglichkeiten ist kaum zu Fuß zu erreichen.
Die Außenanlage ist sehr schön. Das Niveau des Essens und des Services entspricht in kleinster Weise den Preisen. Die Rezeption war nur spärlich besetzt.
4out of 5
Recommended
for Everyone
by A verified traveller from Newcastle

Nice hotel away from it all

Posted 25-Sep-2016
The reception and dining areas are very nice and well maintained. Whilst the bedrooms have the expected facilities they are a little tired and poorly maintained and in overall terms they could do with a facelift. Meals in the main hotel had little veg or extras whilst the Rafters restaurant was much better. All staff were very friendly and helpful if a little run off their feet at times.
Comment from Hotel Management
01-Oct-2016 by Christopher, Hotel Management
Thank you for your review. I hope to welcome you back to the Resort in the future. Warmest Regards, Christopher Angus Operations Manager
1out of 5
by A verified traveller

Worst ever

Posted 17-Sep-2016 on Hotels
Very bad - Initial room a small bark room with no hanging cupboard space and TV with no line of sight from bed. refused room and was moved to a satisfactory but not "Executive" room. Food grossly overpriced, poor quality and menu very limited and same every day so this restricted choice even more Dining room resembled a crèche at breakfast with a child rolling around on a 6 foot square play blanket and at least two other children crying or shouting Never again at this hotel and probably never with the "Macdonald" chain of hotels
Comment from Hotel Management
19-Sep-2016 by General Manager, Hotel Management
Thank you for your review. I am sorry to read that there were aspects of your stay that did not meet your expectations. I hope to welcome you back to the resort in the future. War est Regards, Christopher Angus Operations Manager
3out of 5
by A verified traveller

Bel environnement mais rapport qualité/prix moyen

Posted 15-Sep-2016 on Hotels
Cet hôtel est situé dans un très beau parc à l'anglaise au bord du loch Ard dans le parc des Trossachs L'accueil est plutôt bon, la chambre est grande avec une jolie vue mais la salle de bain un peu vieillotte, le tout avec une propreté correcte. La piscine et le spa sont moyens mais permettent néanmoins de se détendre (dommage qu'il faille sortir de l'hôtel pour y accéder) Le dîner était cependant cher et la qualité n'était pas au rendez vous. Petit déjeuner correct.
Comment from Hotel Management
19-Sep-2016 by General Manager, Hotel Management
Thank you for your review. I am sorry to read that there were aspects of your stay that did not meet your expectations. I hope to welcome you back to the resort in the future. War est Regards, Christopher Angus Operations Manager