Ratings based on 276 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
87% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice, but very small room.

Posted 27-Aug-2015
Pros: Food, staff
Cons: Of the room is that small....cheaper cost, $30 cheaper for larger room and bed.
The room was clean, but very small. Especially the bathroom...only 2x2' ft standing room. Food was excellent. It was a shock after spending the night in the Best Western in Tempe, AZ where the room was huge and $30 cheaper! But it was clean, the staff were nice and the food was great.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Aug-2015
Etwas kleine Zimmer, scheinbar ein eher älteres Hotel.
3 out of 5
Recommended
for Families
by A verified traveller

Conveniently located on Route 66

Posted 29-Jul-2015
Pros: Breakfast was the best and the lotion and shower cap provided was a nice touch.
Cons: New carpeting.
Location: Visit the Lowell Observatory, Sunset Crater and the Arizona Snow Bowl in Flagstaff.
Hotel rooms were old, but very comfortable and clean.
2 out of 5
by A verified traveller from las vegas nv

Back of the hotel and away from the train tracks.

Posted 20-Jul-2015
Pros: It was clean.
Cons: THE BATHROOM IN MY ROOM.
Location: THE POOL
Over $200 for a room, I would expect a lock on the bathroom door (with two beds) and the shower handles to be secure.
4 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Nice staff!

Posted 09-Jul-2015
Not a 5 star resort but was great for what we needed which was a place to sleep. The front desk staff was super friendly. Parking was not great but ok.
5 out of 5
Recommended
for Everyone
by A verified traveller

Comfortable and clean

Posted 21-Jun-2015
Pros: Clean and convenient
Cons: Nothing
Location: Grand canyon and meteor crater
Friendly staff, newly renovated room, great spot if you are going to the Grand Canyon, very clean.
4 out of 5
Recommended
for Families
by A verified traveller from Connecticut

Great value and good sevice

Posted 28-May-2015
Pros: Friendly staff, plenty of bathroom amenities.
Cons: The slider door to the bathroom was awkward to open on the inside as there was no projecting handle to grab.
Location: Flaggstaff AZ near Grand Canyon South Rim, and Meteor Crater.
The Best Western Pony Hotel Inn & Suites is a nice clean hotel with friendly service. The bathroom was well stocked with plenty of items for our family of four. Also a big money saver was the free continental breakfast provided each morning. We enjoyed our stay and found the location convenient to stores and the area attractions. Would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Small but comfortable and clean!

Posted 27-May-2015
VERY pleasantly surprised by this hotel. The rooms are small but extremely clean and comfortable. Good breakfast options, too!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-May-2015
Clean room and great breakfast selection - good value.
5 out of 5
Recommended
for Families
by Timothy from Randleman,NC

Stay in Flagstaff,AZ

Posted 14-May-2015 on Hotels
Just one night but went well.