Lack of understanding
Riding on motorcycle through forest fires to get there, sensitivity to smoke . Was told road had just reopenes due to visibility. Checked on room and would have kept coming if there was air conditioning but the thought of breathing smoke all the way there and then sleeping in it was too much. Tried to cancel .was told had to go through expedia, tried that and turned around to ride back out of it and got another room with ac and learned layer no refund . No understanding of circumstances
Comment from Hotel Management
09-Sep-2017 by Dave, Hotel Management
Hi, thanks for the review albeit a one sided one. making a cancellation on the day of arrival and with a 'Non refundable rate' shows a different picture to the one you give. Wildfires sadly have been burning in the BC Province for months, maybe insurance would have helped. As was mentioned to you, there were no issues in the area of smoke or fires and other motor bike riders continued with their journey.