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Overview of The New County Hotel by Roomsbooked

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Overall score and ratings

3.4
Rating 5 - Excellent. 12 out of 68 reviews
5 - Excellent 18%
Rating 4 - Good. 19 out of 68 reviews
4 - Good 28%
Rating 3 - Okay. 25 out of 68 reviews
3 - Okay 37%
Rating 2 - Poor. 8 out of 68 reviews
2 - Poor 12%
Rating 1 - Terrible. 4 out of 68 reviews
1 - Terrible 6%

3.6/5

Cleanliness

3.6/5

Staff & service

0.0/5

Amenities

3.3/5

Property conditions & facilities

2/5 Poor

Disliked: Property conditions & facilities, room comfort
Felt like I was in a 80's Disco!!!!
We stayed in room 20 and it was just above the function room, it was very noisy until 12'oclock the whole room vibrating. We went for a quiet break with our 6 year old son, but we wasn't informed about the function till we could here it blurring on the way to bed around 8'oclock. We then had to endure the noise for 4 hours which seemed a lifetime when all you wanted to do was sleep and knew you had to be up early the next day. Hotel needs a serious refurbishment and room cleanliness is just OK! Definite room for improvement in all aspects. I will NOT be staying there again!

2/5 Poor

Disliked: Cleanliness, property conditions & facilities
In desperate need of TLC
The hotel room was not in a particularly welcoming state of decoration. Headboard had been removed and no patching up or re-painting had been done. Pillow cases had clearly not been ironed. There were dirty fingermarks on wall behind bedside light light and carpet showed signs of wear and tear. We opted out of breakfast-strange system of itemising by cost each component of the breakfast and then charging extra for scrambled eggs; it felt distinctly non-user friendly. Admittedly city centre but not competitively priced compared with other city centre hotels...in terms of quality of provision.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a quick over-night stay. Had everything we needed. Thank you!

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary celebration
Stayed with my wife for 2 nights to celebrate our anniversary. Stayed in room 5 which is on first floor overlooking the Main Street. The room was extreme warm so we opened the windows, but this allowed the noise from the street in. As we were celebrating this was not a problem. Location was fantastic as it is right on the Main Street close to the bars and shops. Loved our stay, although would ask for a room not overlooking the street next time.

3/5 Okay

Quiet hotel in the middle of town.
I asked for a double bed but got 2 single. Room 25 was still under renovation as wood with chain removed from the door was left by the door. Sorry sight. Environment was so hot you could bake a bread in it.

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