The location was ideal and the flat was cute, but the customer service and cleanliness was absolutely unacceptable. The support was off-site and never responded or acted upon multiple issues. The rental agency was well aware we would have our two children with us, requiring sleeping arrangements, but the sheets were dirty and rolled in a ball in the cabinet...no pillow cases either. We used t shirts as pillow cases and had to give our boys our top sheet to sleep on. The couch and floors were dirty; the couch was missing 2 of 3 back pillows, as well. The shower drain was clogged, so you could only turn it on for quick rinsing. There were 2 towels for 4 of us, and a roll and a half of toilet paper for 6 days. Adding to the aforementioned issues, the power would go out if you tried to use the dryer; again, absolutely NO response or assistance from management! Of note: you will have to use public parking, roughly a 5-10 minute walk, depending on which lot has free available parking. Again, this was a perfect location, but look for an alternate vendor to meet your needs if you're looking for a relaxing and clean vaction, with responsive customer service.