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Fairmont Grand Hotel Geneva

Photo gallery for Fairmont Grand Hotel Geneva

Featured image
Indoor pool, open 6:00 AM to midnight, pool loungers
Indoor pool, open 6:00 AM to midnight, pool loungers
Indoor pool, open 6:00 AM to midnight, pool loungers
View from Room

Overview of Fairmont Grand Hotel Geneva

Fairmont Grand Hotel Geneva

5 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
19 Quai Du Mont Blanc, Geneva, GE, 1201

Explore the area

  • Popular LocationMont Blanc Bridge11 min walk
  • Popular LocationJet d'Eau Fountain14 min walk
  • Popular LocationLa Perle-du-Lac Park17 min walk
  • AirportGeneva (GVA-Cointrin Intl.)8 min drive

Choose dates to view prices

About this area

Geneva

Located in Geneva, Fairmont Grand Hotel Geneva is in the city centre and on a lake. Alpine Panorama Path and St. James Way are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Rue du Rhône and City Center Shopping Area. Travelling with kids? Consider Paquis Baths, or check out an event or a game at Vernets Sports Centre. Take in the nearby slopes with cross-country skiing and snowboarding, or try out other outdoor activities such as snowmobiling and sledging. Guests appreciate the hotel's central location.

What's nearby

  • Paquis Baths - 5 min walk
  • Sisi Monument - 5 min walk
  • Mont Blanc Bridge - 11 min walk
  • Jet d'Eau Fountain - 14 min walk
  • La Perle-du-Lac Park - 17 min walk

Getting around

  • Geneva (ZHT-Geneva Railway Station) - 9 min walk
  • Butini Tram Stop - 11 min walk
  • Geneva International Airport (GVA) - 8 min drive

Restaurants

  • Il Vero — 1 min walk
  • Le Grill — 1 min walk
  • Sam-Lor Thai Restaurant - 3 min walk
  • The Clubhouse - 3 min walk
  • La Rotonde - 3 min walk

About this property

Fairmont Grand Hotel Geneva

Family-friendly Geneva hotel in Downtown Geneva, near Rue du Rhône
Along with 4 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include a nightclub, a health club and a bar/lounge. All 412 soundproofed rooms provide free WiFi, free wired Internet and iPads. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Fairmont Grand Hotel Geneva offers 412 forms of accommodation with iPads and minibars. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Geneva hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Valmont has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CHF 35 per day)
  • Valet parking on site (CHF 35 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Return train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CHF 50 for adults and CHF 25 for children
  • 4 restaurants and 1 coffee shop
  • 1 bar/lounge
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Conference space (11582 square feet)
  • Meeting rooms 12

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 12 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • iPad
  • LED TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Early check-in subject to availability
Early check-in fee: 100 per cent of room rate
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 10 September to 31 March:
  • Dining venue
Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 25 per pet, per night
1 per room
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CHF 100.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CHF 50 for adults and CHF 25 for children (approximately)
  • Airport shuttle fee: CHF 190 per vehicle (one-way)
  • Self-parking fee: CHF 35 per day
  • Valet parking fee: CHF 35 per day
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: 100 per cent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CHF 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6:00 AM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

Property is also known as

Geneva Grand Hotel
Geneva Grand Hotel Kempinski
Grand Hotel Kempinski
Grand Hotel Kempinski Geneva
Grand Kempinski
Grand Kempinski Geneva
Hotel Kempinski
Fairmont Grand Geneva Geneva
Grand Hotel Kempinski Geneva
Fairmont Grand Hotel Geneva Hotel
Fairmont Grand Hotel Geneva Geneva
Fairmont Grand Hotel Geneva Hotel Geneva

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 182 out of 338 reviews
5 - Excellent 54%
Rating 4 - Good. 103 out of 338 reviews
4 - Good 30%
Rating 3 - Okay. 28 out of 338 reviews
3 - Okay 8%
Rating 2 - Poor. 14 out of 338 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 338 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Very clean
Stayed 7 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude and unaccommodating! Refused to handle personal requests of any kind. I would not reccomend this property to anyone!
Stayed 1 night in Feb 2020