The pool and Oasis bar are fabulous
The hotel staff were less than friendly, the only exception being the bartenders at the Oasis bar. The food at the Oasis bar is delicious, but the buffet breakfast was very disappointing and definitely not worth the money. Our room was on the first floor and was very damp. I don't know if the air conditioner was broken, or just couldn't keep up with the humidity. The bed was not the most comfortable that we've had in a hotel. It was very hard. Our room had an odor to it, which we discovered on our last day was because the carpet was absolutely filthy. If I stayed at this hotel again, I would be very specific in room choice, and definitely a room on the second floor, not on the ground floor. What saved this for us was the pool, the pool area and the Oasis bar. If not for this, this hotel would be a thumbs down for us. Hotel staff need to be more courteous and friendly, and that goes for the concierge as well. A little hello and a smile goes a long way. Another plus is the shuttle to and from Duval St. This was a definite plus for us.