Ratings based on 4,174 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Orlando, Fl

Nice hotel. Needs a little upkeep in areas.

Posted 23-Jul-2016
I really enjoyed my stay at this hotel. There were little attentions to detail that could really make this a GREAT hotel. The room had a few issues of which a couple were addressed when I called the front desk. The safe whould not work so a tech had to come fix it. They promptly addressed my concern. The front door had major gaps under the threshold and around the jambs. The door looked like it had been smashed in at some point and cheaply repaired. While it is less expensive to make a repair it gives a terrible appearance to guests. The toilet would not flush toilet paper down without a double flush. Every time! The water pressure in the shower was very weak. The toilet rocked as it was sat on. Definitely needs to be level and shimmed. The room had a refrigerator, but no microwave. Even much cheaper hotels I have stayed at least have a microwave. It made eating leftovers impossible. The grounds of the hotel were well maintained. Especially the pool area. What I thought to be one of the neatest things were the wild iguanas roaming the pool area. There are roosters roaming as well. They are just loud and annoying ( fun to watch though). There is plenty of parking right at the hotel so no worries about the car. The hotel did offer a breakfast buffet which I thought was pricey at 10.95. I really felt that some sort of breakfast should be included since you are charged a $30.00 daily resort fee. I did not eat the breakfast. I would happily stay here again when visiting the keys.
5out of 5
by A verified traveller

Beautiful lobby, rooms and pool area.

Posted 18-Jul-2016
Had a wonderful experience. Only thing a little disappointed in was there wasn't a real resturant in the hotel.
2out of 5
by A verified traveller

Not the best place to visit!

Posted 15-Jul-2016
Not the best place to visit but then again Key West doesn't have much to offer! The pool was pretty nice but the staff at the bar/pool are horrible. They spend so much time talking amongst themselves and pay very little attention to the guests. You would be better off staying somewhere by 0 Duval St where there is more action. You've been warned!!
2out of 5
by A verified traveller from Wellington, Florida

FALSE REPRESENTATION

Posted 04-Jul-2016
NOT A RESORT, GLORIFIED MOTEL DON'T UPGRADE TO OCEAN FRONT, YOUR OCEAN FRONT VIEW IS THE PARKING LOT WITH A BUSY STREET, THERE IS NO SAND AT THE OCEAN JUST A WALL, ONCE YOU PLAY CHICKEN TO GET ACROSS THE ROAD TO LOOK AT THE OCEAN. Bed uncomfortable, old mattresses, pillows were hard, bed made us itchy Charged resort fees that are bogus, even if you have no car they charge 'resort' parking fees Waitress at the IHOP said this place allows all the locals to use the pool, what the heck am I paying for then? I'm sorry this is suppose to be a private resort, not the YMCA. For the price you should at least get free breakfast. HOTEL PICS ARE NOT WHAT THIS PLACE ID DON'T FEE FOOLED! Way OVERPRICED, never ever again!! Save your money go to one of the chains, they treat you better then this so called'resort'
4out of 5
by A verified traveller

Great R&R in The Keys

Posted 28-Jun-2016
Cons: Buffet breakfast could offer more selection. (why drinks are not included in fee is beyond me)
Location: location was perfect
First time visiting the Keys and decided to stay at The Inn as the price was within my budget. We was sold on the pool area which boasted cabanas and hot tube.
3out of 5
by A verified traveller from Fond du Lac, WI

Nice Hotel, nice pool but far away from Duval st

Posted 25-Jun-2016
Liked tge fact we rented bikes and rode to downtown. The island is bike friendly and despite the hot weather we had a lot of fun
4out of 5
by A verified traveller

Posted 08-Jun-2016
A good hotel next to sea drive, with all the amenities
4out of 5
by A verified traveller from Charleston, SC

Love in Key West

Posted 11-May-2016
What a great staff and relaxing atmosphere this facility offers its guests. My girlfriend and I were extremely impressed with the quiet yet convenient location.
5out of 5
by A verified traveller from Santa Monica CA

Pleasant hotel i

Posted 04-May-2016
Pros: I especially liked the location . Even though I had to drive to the sights I wanted to see, I was glad to be a short ride away from the congestion.
Cons: Quality of breakfast coffee.
This is an attractive hotel convenient to the center of Key West (15 minutes) but away from the congestion of the center of town. There is a swimming pool in a central court area that feels like a tropical oasis with a Tiki bar adjacent. The included breakfast buffet offered eggs and sausage as well as cereal, fruit and numerous bread, muffin and bagel choices. The facilities were clean and attractive and parking was free.
5out of 5
by A verified traveller from cej mpls mn.

Really nice pool and cabanas

Posted 03-May-2016
Nicely appointed room. Great pool area with cabanas