Ratings based on 4,282 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Va Beach VA

Nice hotel close to everything!

Posted 18-Jan-2017
The hotel looked exactly like the pictures online, very happy about that! Clean comfortable and friendly staff!
4out of 5
Recommended
for Everyone
by A verified traveller

Best pool in key west

Posted 18-Jan-2017
Best pool in key west it was beautiful room was nice could have been a little cleaner. It was a 15 dollar taxi ride to Duvall street which was a blast and the must be place in key west
3out of 5
by A verified traveller

Posted 17-Jan-2017
The room had a funny smell coming from the air conditioner and the bathroom floor had hair on it. The breakfast buffet is over priced.
3out of 5
Recommended
for Families
by A verified traveller from Tallahassee, FL

Easy access and good location

Posted 16-Jan-2017
Pros: It is family friendly and spacious.
Cons: Rather than get drink tickets for their tiki bar, I would have preferred breakfast passes especially since their breakfast was a bit expensive.
Overall the hotel was okay. Conveniently located and easy to find. Our room had a nice view. The parking for the main building was limited but other buildings had parking available. Breakfast was pricey so we walked next door instead. We had prepaid for the room but, upon checkout, the hotel charged additional fees that were a bit pricey.
3out of 5
Recommended
for Everyone
by A verified traveller from Rimini

Bella piscina

Posted 31-Dec-2016
Ho pernottato 2 notti prima di capodanno. Prezzi alti e di conseguenza ti aspetti uno standard molto alto che però non c'è. Gli altri alberghi costavano tutti tanto. Con oltre 400€ a notte la colazione non inclusa non mi sembra il massimo. Le stanze sono ok. Letto grande ma materasso a livello da motel. Piscina stupenda.
3out of 5
Recommended
for Everyone
by A verified traveller

It was alright.

Posted 29-Dec-2016
Bartender at the bar was very rude/unprofessional. Forgot her name.
3out of 5
by A verified traveller from seattle

In a strip mall, Decent size rooms,nice pool

Posted 26-Dec-2016
This hotel is located on a highway about a mile from town amid several strip malls. Some rooms have a view (of ocean or pool)- ours was of a parking lot. The pool is by far the best thing about this place. Although it is not as nice as it appears on websites. The rooms are comfortable and decent size. They do add a "resort fee" to the nightly rate so what is quoted will likely be higher. Completely lacking in charm but functional.
3out of 5
by A verified traveller from Dallas

Ok hotel but not great

Posted 23-Dec-2016
Stuck us at the very back facing the parking lot. Said it was the only room with 2 beds. Pool supposed to be heated butt wasn't. Hot tub difficult to sit in due to poor design of bench and jets. Bartender showed no restraint in helping you run up a huge bar tab. Overall just not a terrific experience. A $20 cab ride everytime we headed downtown. Location not good. Will do lots more research first if I ever return. The $30 daily resort fee buys you nothing. They claim it's for pool access and WiFi and housekeeping!! Really!
5out of 5
Recommended
for Everyone
by A verified traveller from Albany, NY

Excellent Hotel

Posted 22-Dec-2016
Excellent hotel with great staff. Always had clean rooms, great setting, great amenities and alway woke up with a good view.
2out of 5
Recommended
for Everyone
by A verified traveller

Nice pool , that's about it .

Posted 20-Dec-2016
It has a very nice pool , that's about it , the room had a lot of issues ,the towels were getting less by the days we spent there it also had a noise toilet plus I saw an roach in the bathroom sink , to top that off we killed about 5 Miskitos in the room during the week stay .