Ratings based on 4,426 Verified Reviews

4.1 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-May-2017
Great place highly recommend across from beach close to everything
4 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Outstanding pool!

Posted 25-May-2017
The pool was the highlight of our stay. I've never stayed at a hotel with a better one. The reception clerk was barely friendly, did not provide much information. I had to call the front desk several times for basic info. There were no informational guides in the room to tell us how to get around. The server at breakfast was wonderful, couldn't do enough for us. We would definitely return.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-May-2017
I loved the hotel.. the hotel shuttle was outstanding ... very convienent... everything was perfect ... I can't wait to come back to this place... already missed
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-May-2017
The drinks were a little pricey. Unfortunatley people don't know how to pick up after themselves, which is sad , but they should have the staff doing random clean ups around the pool, and squirting it down.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice place, as advertised.

Posted 14-May-2017
Pros: Balcony, pool, tiki bar.
Cons: None
Location: Not much other than chain stores within walking distance, but friendly driver with a free hourly shuttle to and back downtown.
Nice hotel, pictures on website accurately represent the hotel and its amenities. Nice pool and tiki bar, comfortable rooms. Great experience.
2 out of 5
by A verified traveller

Posted 11-May-2017
The door didn't close all the way as well broken doors in bathroom and due to front door the room was loud with people walking by etc. As well didn't stay cool since AC was by the door.
5 out of 5
Recommended
for Everyone
by A verified traveller from Littleton, Colorado

Beautiful pool.

Posted 08-May-2017
We loved the pool area. It had a waterfall that an iguana loves. Several resident iguanas hung out at the pool area which was fun to watch. The pool bar was easily accessible and had a great happy hour drink and tasty appetizers. There was only one person working at the pool bar and I think they needed two during happy hour.
4 out of 5
Recommended
for Everyone
by A verified traveller

The pool and Oasis bar are fabulous

Posted 03-May-2017
Pros: the pool and pool area, the Oasis bar and the shuttle service to downtown
Cons: customer courtesy and service
Location: nice location, and the courtesy shuttle to downtown is great.
The hotel staff were less than friendly, the only exception being the bartenders at the Oasis bar. The food at the Oasis bar is delicious, but the buffet breakfast was very disappointing and definitely not worth the money. Our room was on the first floor and was very damp. I don't know if the air conditioner was broken, or just couldn't keep up with the humidity. The bed was not the most comfortable that we've had in a hotel. It was very hard. Our room had an odor to it, which we discovered on our last day was because the carpet was absolutely filthy. If I stayed at this hotel again, I would be very specific in room choice, and definitely a room on the second floor, not on the ground floor. What saved this for us was the pool, the pool area and the Oasis bar. If not for this, this hotel would be a thumbs down for us. Hotel staff need to be more courteous and friendly, and that goes for the concierge as well. A little hello and a smile goes a long way. Another plus is the shuttle to and from Duval St. This was a definite plus for us.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Apr-2017
Fantastic beautiful hotel the shuttle was so convenient to get to Key West
2 out of 5
by A verified traveller

Clean hotel but older facility that had a facelift

Posted 26-Apr-2017
A little attention needs to be paid to the plumbing particularly the showers, uncontrollable. almost scolded me then froze me. They offer a free shuttle which nice if you get a seat, if van is full, you need to call a cab as they left multiple guests in Key West