Title: The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™ Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™ Hotel with a 24-hour front desk, a short walk to Palazzo Vecchio ![1 bedroom, minibar, desk, free cots/infant beds](https://images.trvl-media.com/lodging/4000000/3990000/3987700/3987694/34670fb9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/4000000/3990000/3987700/3987694/91aacf4e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, minibar, desk, free cots/infant beds](https://images.trvl-media.com/lodging/4000000/3990000/3987700/3987694/653461dc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/4000000/3990000/3987700/3987694/04ac811a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/4000000/3990000/3987700/3987694/e19aec67.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Close to Uffizi Gallery and Ponte Vecchio, The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™ provides amenities such as car hire on-site. Stay connected with free WiFi in public areas. 8.6 Excellent ## Popular amenities - - 24/7 front desk - Housekeeping - Air conditioning - Free WiFi £174 includes taxes & fees 19 Oct - 20 Oct ## Room options ### Check availability for these dates # Tonight [Sept 29 - Sept 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-29&endDate=2025-09-30&selected=3987694&PinnedHotelID=3987694&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-29&endDate=2025-09-30&selected=3987694&PinnedHotelID=3987694&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 30 - Oct 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=3987694&PinnedHotelID=3987694&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=3987694&PinnedHotelID=3987694&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=3987694&PinnedHotelID=3987694&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=3987694&PinnedHotelID=3987694&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=3987694&PinnedHotelID=3987694&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=3987694&PinnedHotelID=3987694&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![1 bedroom, minibar, desk, free cots/infant beds](https://images.trvl-media.com/lodging/4000000/3990000/3987700/3987694/8bd5b032.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Non Smoking, River View ### Highlights Air conditioning Heating Free cots/infant beds Flat-screen TV Separate bedroom Hairdryer Minibar Electric kettle - Sleeps 2 - 1 Queen Bed ![Room, 1 Queen Bed, Non Smoking | 1 bedroom, minibar, desk, free cots/infant beds](https://images.trvl-media.com/lodging/4000000/3990000/3987700/3987694/1734161f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Non Smoking ### Highlights Air conditioning Heating Free cots/infant beds Flat-screen TV Separate bedroom Hairdryer Minibar Electric kettle - Sleeps 2 - 1 Queen Bed ![1 bedroom, minibar, desk, free cots/infant beds](https://images.trvl-media.com/lodging/4000000/3990000/3987700/3987694/5c55d529.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Heating Free cots/infant beds Flat-screen TV Separate bedroom Hairdryer Minibar Electric kettle - Sleeps 2 - 1 King Bed ![1 bedroom, minibar, desk, free cots/infant beds](https://images.trvl-media.com/lodging/4000000/3990000/3987700/3987694/34670fb9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Single Bed, Non Smoking ### Highlights Air conditioning Heating Free cots/infant beds Flat-screen TV Separate bedroom Hairdryer Minibar Electric kettle - Sleeps 1 - 1 Single Bed ![1 bedroom, minibar, desk, free cots/infant beds](https://images.trvl-media.com/lodging/4000000/3990000/3987700/3987694/4dce64ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed with Sofa bed, Non Smoking, River View ### Highlights Air conditioning Heating Free cots/infant beds Flat-screen TV Separate bedroom Hairdryer Minibar Electric kettle - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![1 bedroom, minibar, desk, free cots/infant beds](https://images.trvl-media.com/lodging/4000000/3990000/3987700/3987694/137d95fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Non Smoking, Ground Floor ### Highlights Air conditioning Heating Free cots/infant beds Flat-screen TV Separate bedroom Hairdryer Minibar Electric kettle - Sleeps 2 - 1 Queen Bed ![1 bedroom, minibar, desk, free cots/infant beds](https://images.trvl-media.com/lodging/4000000/3990000/3987700/3987694/44bd72c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed with Sofa bed, Non Smoking, Ground Floor ### Highlights Air conditioning Heating Free cots/infant beds Flat-screen TV Separate bedroom Hairdryer Minibar Electric kettle - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2540000/2531300/2531208/91c84b6a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Relais Piazza Signoria Historic Centre of Florence - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Privilege-Hotel.h3987694.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Privilege-Hotel.h3987694.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.76655%2C11.26458&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ugzOZV8kHRAxdRoqjYS53P93-i8=) Lungarno della Zecca Vecchia 26, Florence, FI, 50122 #### What's nearby - Uffizi Gallery - 8 min walk - 0.5 miles - Piazza della Signoria - 10 min walk - 0.5 miles - Ponte Vecchio - 11 min walk - 0.6 miles - Piazza del Duomo - 13 min walk - 0.7 miles - Cathedral of Santa Maria del Fiore - 14 min walk - 0.8 miles #### Getting around - Florence Rovezzano Station - 5 min drive - Strozzi - Fallaci Tram Stop - 5 min drive - Peretola Airport (FLR) - 38 min drive #### Restaurants - ‪Ristorante fantasia - ‬3 min walk - ‪Finisterrae - ‬6 min walk - ‪Pasticceria Nencioni - ‬6 min walk - ‪Canto del Ramerino - ‬4 min walk - ‪The Lodge Club - ‬15 min walk ## About this property ### Entire place You'll have the entire place to yourself and will only share it with other guests in your party. ### The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™ Hotel with a 24-hour front desk, a short walk to Palazzo Vecchio This smoke-free hotel features a 24-hour front desk and free Wi-Fi in public areas. The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™ offers 22 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis. ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/111000000/110560000/110551000/110550930/66ceba72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Social Hub Florence Belfiore Santa Maria Novella - Pool - Free WiFi - Air conditioning - Gym 9.4 Exceptional 373 reviews £144 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=110550930&PinnedHotelID=110550930&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/105000000/104900000/104897200/104897196/e5c58994.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Hoxton Florence Historic Centre of Florence - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 91 reviews £215 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=104897196&PinnedHotelID=104897196&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/103000000/102430000/102429800/102429735/709afed8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ruby Bea Hotel Florence San Lorenzo - 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Breakfast included - Pet-friendly - Free WiFi - Air conditioning 9.8 Exceptional 566 reviews £230 includes taxes & fees 27 Oct - 28 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=17933824&PinnedHotelID=17933824&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 13 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT048017A1AKLP8JJM If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel Privilege Privilege Florence Privilege Hotel Privilege Hotel Florence Privilege Hotel The Sonetto powered by Sonder Hotel The Sonetto powered by Sonder Florence The Sonetto powered by Sonder Hotel Florence ## Frequently asked questions ### Is The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™ pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™? > As of 29 Sept 2025, prices found for a 1-night stay for 2 adults at The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™ on 19 Oct 2025 start from £174.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Florence-Hotels-Privilege-Hotel.h3987694.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™? > There is free parking nearby. ### What time is check-in at The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™? > Check-in begins at 4:00 PM. ### What time is check-out at The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™? > Checkout is at 11 AM. ### Where is The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™ located? > Located in Historic Centre of Florence, this hotel is within a 10-minute walk of Arno River and Palazzo Vecchio. Uffizi Gallery and Ponte Vecchio are also within 15 minutes. San Marco University Tram Stop is 21 minutes by foot and Unità Tram Stop is 21 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™ Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 74 8 - Good 65 6 - Okay 22 4 - Poor 2 2 - Terrible 3 ### 8.8/10 Cleanliness ### 9.0/10 Staff & service ### 8.8/10 Amenities ### 8.2/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Eileen 9 Apr 2025 Great stay! ##### Eileen Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Brayden 29 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hotel was great! ##### Brayden Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Andrea 8 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All was really good and also the staff, very nice Location just in front of the Arno River, amazing!! ##### Andrea Stayed 2 nights in May 2025 ### 8/10 Good #### Noah 30 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was nice. Only problem I would say is the noise from other rooms in the morning if you are on the first floor. I would recommend choosing the 2nd floor. ##### Noah Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### John 17 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic hotel. Lovely staff. Beautiful rooms. Great breakfast. ##### John Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Reena 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect little hotel near city attractions Excellent service, my room was cleaned everyday, great location on the Arno, and lovely breakfast every morning. I will definitely stay there again and seek another Sonder hotel in the next city I visit. ##### Reena Stayed 5 nights in Feb 2025 ### 8/10 Good #### Joseph 4 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean accommodations, beautiful view overlooking the Arno River, quiet, convenient location within walking distance to most major sites. ##### Joseph Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### YUN TSZ LAVINA 25 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very helpful and friendly staffs! Hotel is well located and walkable distance to museums, cafes and shops. ##### YUN TSZ LAVINA Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Jessi 18 May 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Convenient location but no hot water for 1.5 days ##### Jessi Stayed 3 nights in May 2025 ### 10/10 Excellent #### Verified traveller 1 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Love Florence! Right on the river in Florence. Super helpful staff! Yummy breakfast and cool amenities. The room was lovely, clean, comfy and the door opened to the terrace which allowed for a lovely breeze! Highly recommend! ##### Verified traveller Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Michael 24 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities We really enjoyed our stay at The Sonetto in Florence. The room had such a charming, romantic vintage feel that made our time in the city even more special. The decor and ambiance added a unique touch that set it apart from a standard hotel stay. The staff were incredibly kind, helpful, and accommodating throughout our visit, which made us feel very welcome. We also appreciated the thoughtful amenities, like complimentary coffee and the option of flat or sparkling cold water on tap. It was such a lovely extra that made things even more convenient. The bed was very comfortable, and the room itself was spotless and well cared for. The only drawback was a small issue with black mold, noticeable in the curtains near the air conditioning and a bit in the shower. It didn’t overshadow our overall experience, but it is something that could be addressed for future guests. Overall, this was a wonderful stay full of character, comfort, and great hospitality. With a little attention to the mold issue, it would easily be a perfect experience. ##### Michael Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Sarah 15 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Would definitely recommend. Easy and comfortable place to stay. ##### Sarah Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Jayne 4 Apr 2025 Liked: Amenities Absolutely! Here’s a shorter version: ⸻ Amazing Stay at The Sonetto – Thanks to Paul! The Sonetto by Sonder is stylish, perfectly located, and incredibly comfortable—but what made our stay unforgettable was Paul. He went above and beyond with his kindness, local tips, and genuine care. Truly a standout experience thanks to him! ##### Jayne Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Joshua 11 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was so nice and communicated fast. Room was very clean and perfect view ##### Joshua Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Jorge 31 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an amazing stay at The Sonetto. The staff were absolutely incredible, super friendly, knowledgeable and approachable. The bed is super comfy, the room is a decent size and the property has a nice and quiet pateo where you can chill. ##### Jorge Stayed 1 night in May 2024 ### 10/10 Excellent #### Devika 20 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were located along the Lungarno and had lovely views from our window. Very safe and beautiful neighborhood. Very convenient location near city center. We walked to most of the sites or able to take a busy easily. The staff were so kind and hospitable. Breakfast fare excellent! For our first trip to Italy has left lasting impression because of the Sonetto. ##### Devika Stayed 5 nights in May 2024 ### 10/10 Excellent #### Andrew 1 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sonetto by Sonder Hotel is actually in a great area and everything you want to see in Florence is an easy walk to get to. Hotel customer service was amazing and everyone was very helpful. Our room was smaller, but that’s all we needed. If you fancy a larger shower, be sure to book the larger room. Overall, very happy with our experience there. ##### Andrew Stayed 3 nights in May 2024 ### 4/10 Poor #### Robyn 19 Oct 2024 Liked: Staff & service Disliked: Property conditions & facilities We were very disappointed in the room, a 'ground floor' was actually a basement room, the only window looking up through the hotel maintenance type area- it was noisy, not private and did not feel secure. The room smelt moldy, with poor ventilation. Erica, one of the concierges was wonderful and the hotel's location was good. ##### Robyn Stayed 6 nights in Oct 2024 ### 6/10 Okay #### Ruth 25 Mar 2018 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Needs updating and new bedding Hotel well located, friendly staff. The room? Dated and a little dark... Bedding terrible, uncomfortable mattress, awful pillows. Tiny bathroom with shower that leaked all over floor. Carpet on floor of hotel room- didn’t seem quite clean... Walls super thin, we could hear someone snoring in the room next to us. Not a pleasant experience. I would book elsewhere next time ##### Ruth ### 2/10 Terrible #### Wei 8 Apr 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Not clean. There were flees in the room and bit me. Hotel staff refuse to admit it's hotel's problem and didn't refund my money. And wifi signal in ground floor room is terrible, I need to stand close to the door to get internet signals. Terrbile experience ever!!! 不要住这里，房间不干净，网络信号差，工作人员态度很差。 ##### Wei Stayed 3 nights in Apr 2024 ### 6/10 Okay #### Matthew 29 Apr 2024 Liked: Cleanliness, staff & service, amenities A pretty guest house with lots of beautifying elements, but missing a few key items. No AC, so open the windows, but no screens, so the mosquitos bite. Very poor WiFi. Weak telephone signal. Our shower wouldn’t drain on first night, but we mentioned that and was improved next day, though still backed up a bit. Staff are young and friendly and try their best to be helpful. Clean and comfortable beds. Big TV with lots of Italian channels plus a few good U.S. streaming service for free. If WiFi was great and screens on windows, or working AC, would book again. Oh - and communication by telephone with hotel in advance of trip was impossible. Sondar needs to unify online telephone numbers and have a working front desk phone that dependably is answered or has an answering machine with English greeting. Very good in baggage storage and advice on finding local stores. ##### Matthew Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Ken 25 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ken Stayed 4 nights in Jun 2025 ### 8/10 Good #### Caio 24 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Caio Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Yukina 14 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities スタッフの皆さんがみんな笑顔で親切でした！私たちの拙い英語力でもなんとかなりました。また、アプリのチャットを通してやり取りができるので、対面だと不安だと思う日本人も安心して要望を伝えることができると思います。 ##### Yukina Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Tyra 21 May 2025 ##### Tyra Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Hotel degli Orafi](https://www.expedia.co.uk/Florence-Hotels-Hotel-Degli-Orafi.h970861.Hotel-Information) > > [B&B Hotel Firenze Pitti Palace al Ponte Vecchio](https://www.expedia.co.uk/Florence-Hotels-Hotel-Pitti-Palace-Al-Ponte-Vecchio.h17378.Hotel-Information) > > [Hotel Cantoria](https://www.expedia.co.uk/Florence-Hotels-Hotel-Cantoria.h10939902.Hotel-Information) > > [AC Hotel Firenze by Marriott](https://www.expedia.co.uk/Florence-Hotels-AC-Hotel-Firenze-By-Marriott.h1593256.Hotel-Information) > > [Bernini Palace](https://www.expedia.co.uk/Florence-Hotels-Bernini-Palace.h13999.Hotel-Information) > > [Hotel Accademia](https://www.expedia.co.uk/Florence-Hotels-Hotel-Accademia.h1492705.Hotel-Information) > > [Le Stanze del Duomo](https://www.expedia.co.uk/Florence-Hotels-Le-Stanze-Del-Duomo.h7519914.Hotel-Information) > > [Gallery Hotel Art - Lungarno Collection](https://www.expedia.co.uk/Florence-Hotels-Gallery-Hotel-Art-Lungarno-Collection.h14614.Hotel-Information) > > [IQ Hotel Firenze](https://www.expedia.co.uk/Florence-Hotels-IQ-Hotel-Firenze.h89035039.Hotel-Information) > > [Hotel Machiavelli Palace](https://www.expedia.co.uk/Florence-Hotels-Hotel-Machiavelli-Palace.h521248.Hotel-Information) > > [QK Costa58 Home Tower](https://www.expedia.co.uk/Florence-Hotels-QK-Costa58-Home-Tower.h21056347.Hotel-Information) > > [Hotel Berchielli](https://www.expedia.co.uk/Florence-Hotels-Hotel-Berchielli.h521260.Hotel-Information) > > [Residenza D'Epoca Palazzo Galletti](https://www.expedia.co.uk/Florence-Hotels-Residenza-DEpoca-Palazzo-Galletti.h1851785.Hotel-Information) > > [Hotel Calimala Florence](https://www.expedia.co.uk/Florence-Hotels-Hotel-Calimala.h37955169.Hotel-Information) > > [Il Rivalta - Place of Charme](https://www.expedia.co.uk/Florence-Hotels-Alfieri-Signature-Suites.h45790281.Hotel-Information) > > [Mercure Firenze Centro](https://www.expedia.co.uk/Florence-Hotels-Mercure-Firenze-Centro.h9727633.Hotel-Information) > > [Hotel Centrale](https://www.expedia.co.uk/Florence-Hotels-Relais-Hotel-Centrale-Residenza-D-Epoca.h2066602.Hotel-Information) > > [Hotel Kraft](https://www.expedia.co.uk/Florence-Hotels-Hotel-Kraft.h27795.Hotel-Information) > > [Hotel Ville sull'Arno](https://www.expedia.co.uk/Florence-Hotels-Hotel-Ville-SullArno.h521255.Hotel-Information) > > [Hotel Continentale - Lungarno Collection](https://www.expedia.co.uk/Florence-Hotels-Continentale-Lungarno-Collection.h905768.Hotel-Information) > > [Cerretani Hotel Firenze - MGallery Collection](https://www.expedia.co.uk/Florence-Hotels-Hotel-Cerretani-Mgallery-Collection.h2345.Hotel-Information) > > [Hotel Santa Maria Novella](https://www.expedia.co.uk/Florence-Hotels-Hotel-Santa-Maria-Novella.h920451.Hotel-Information) > > [Grand Hotel Baglioni](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Baglioni.h6371.Hotel-Information) > > [Grand Hotel Adriatico](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Adriatico.h21881.Hotel-Information) > > [Corona D'italia](https://www.expedia.co.uk/Florence-Hotels-Hotel-Corona-DItalia.h799996.Hotel-Information) > > [MH Florence Hotel & Spa](https://www.expedia.co.uk/Florence-Hotels-MH-Florence-Hotel-Spa.h13066303.Hotel-Information) > > [Plus Florence - Hostel](https://www.expedia.co.uk/Florence-Hotels-Plus-Florence-Hostel.h4125332.Hotel-Information) > > [Forte16 View & Spa](https://www.expedia.co.uk/Florence-Hotels-Forte16.h8071708.Hotel-Information) > > [Monna Lisa](https://www.expedia.co.uk/Florence-Hotels-Hotel-Monna-Lisa.h1230.Hotel-Information) > > [Hotel Atlantic Palace](https://www.expedia.co.uk/Florence-Hotels-Hotel-Atlantic-Palace.h45737.Hotel-Information)