Ratings based on 419 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from Bay Area, California

Prepare to relax and enjoy!

Posted 30-Apr-2016
There are many wonderful things to share about Hotel Brunelleschi: gorgeous property, incredible location, comfortable rooms, extreme cleanliness, fabulous towels, great bed, etc., but I choose to emphasize the fact that once you check into the Brunelleschi, you can truly relax. We had been traveling city to city in the wonderful country of Italy and enjoying every second. But, as most vacationers can relate, when you are traveling in a foreign country it's best to be a good planner and attentive to details. This was toward the end of our trip, and not only had we allowed some flexibility for how we would spend our days in beautiful Florence, but we were also getting a little weary of planning every minute of our time. The front desk staff was incredibly helpful and made us feel like they truly wanted us to enjoy our stay. Our first night we arrived quite late, but Beatrice was able to book us a reservation at a perfect restaurant. As we left to explore the next morning, Sergio greeted us, inquired what our plan was, and provided great input which enhanced our day 100 percent. He also booked us an astonishing tour of the duomo which included a skip-the-line climb to the top. Our final day, we were challenged with how we would reach our next destination. Stephan and everyone at the front desk could not have been more helpful. We truly felt like we were being cared for. The staff makes YOUR concerns THEIR concerns. Thank you Hotel Brunelleschi! We can't wait to return!
4 out of 5
by A verified traveller

Posted 14-Mar-2016
Hotel and staff were excellent. The venue is prime.
5 out of 5
by A verified traveller from SAO PAULO - ITAIM BIBI

HOTEL IMPECÁVEL! LOCALIZAÇÃO É A MELHOR POSSÍVEL!

Posted 17-Feb-2016
Pros: TUDO!
Cons: NADA
Location: LOCALIZAÇÃO PERFEITA!
HOTEL DE NIVEL ALTO! FUNCIONÁRIOS GENTIS, RESTAURANTE MUITO BOM!!!
5 out of 5
by A verified traveller from England

In the heart of Florence

Posted 15-Feb-2016
Pros: Its historical past. The hotel team who always make us feel so welcome. The room. The museum in the basement.
Cons: We didn't like the bar area very much. It's not intimate and it's not easy to sit, as a couple, in a corner and chat quietly.
Location: An amazing location. All Florentine highlights are close by. We love to walk and it's a great city to explore on foot.
This is the third time we have stayed at this hotel. It is very close to the Duomo and all other major attractions in Florence. The hotel team are excellent. Attentive but not obtrusive. There has been a major refurbishment since our last visit. This has greatly enhanced the rooms (we always choose the most basic room). We would never stay at another hotel in Florence
5 out of 5
by A verified traveller from NJ

Great Customer Service and Perfect Location

Posted 24-Jan-2016
This hotel exceeded my expectations and I would say it's more of a 5 star than 4 star. The hotel is about a 5 minute taxi ride from the main train station. It's practically around the corner from the Duomo and near all shops. The hotel staff was so efficient and catered to all needs immediately. We upgraded to the penthouse suite at the last minute and received a great rate. The only thing I would've wanted extra in the suite was a bathroom on the level of the master bedroom and a separate shower that wasn't within the sauna tub but the bathroom was huge and very nice. The room had beautiful hardwood floors and a terrace accompanied the master bedroom. Overall I would say my stay was wonderful and the restaurant recommendation Beatrice provided to Paoli was an excellent choice.
4 out of 5
by OI LING

This traveller left a rating score only Posted 21-Jan-2016 on Hotels
5 out of 5
by ATSUSHI

GOOD

Posted 17-Jan-2016 on Hotels
非常に良かった。 また利用させて頂きます。
5 out of 5
by Yutaka from 東京

便利でとても快適

Posted 17-Jan-2016 on Hotels
対応も早く、快適なホテル。
5 out of 5
by A verified traveller

konum süper

Posted 08-Jan-2016 on Hotels
çok merkezi konumda her yere maks 500m mesafede
5 out of 5
by A verified traveller

Very nicely located

Posted 05-Jan-2016
Very friendly staff, loved the welcome gift! overall excellent!