Ratings based on 407 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from NJ

Great Customer Service and Perfect Location

Posted 24-Jan-2016
This hotel exceeded my expectations and I would say it's more of a 5 star than 4 star. The hotel is about a 5 minute taxi ride from the main train station. It's practically around the corner from the Duomo and near all shops. The hotel staff was so efficient and catered to all needs immediately. We upgraded to the penthouse suite at the last minute and received a great rate. The only thing I would've wanted extra in the suite was a bathroom on the level of the master bedroom and a separate shower that wasn't within the sauna tub but the bathroom was huge and very nice. The room had beautiful hardwood floors and a terrace accompanied the master bedroom. Overall I would say my stay was wonderful and the restaurant recommendation Beatrice provided to Paoli was an excellent choice.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nicely located

Posted 05-Jan-2016
Very friendly staff, loved the welcome gift! overall excellent!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Dec-2015
Very good central location and generally very quiet but for slight noise from air conditioning at night. Excellent breakfast and very helpful staff. Not far from meriting five stars
4 out of 5
Recommended
for Business Travellers
by mika from 愛知県名古屋市

建築家の名前のホテル

Posted 11-Nov-2015 on Hotels
支配人が素晴らしくよかったですし、全体的にスタッフの対応がよかったです。 また朝食が美味しかったです。 そして何よりもお部屋からの展望が最高でした!
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent experience

Posted 26-Oct-2015
Great location, comfortable and wonderful, helpful staff. Highly recommend.
Comment from Hotel Management
03-Nov-2015 by Guest Relation, Hotel Management
Dear Guest, Thank you for your kind comment and for sharing your experience at the Hotel Brunelleschi on TripAdvisor community. We are happy to know that you enjoyed our Hotel central location and hope that this allowed your stay in Firenze to be comfortable. We feel glad to understand that you appreciate our Hotel service and style. Your opinion about our staff makes us deeply proud. We would be honored to welcome you again ath the Hotel Brunelleschi and invite you to visit our Facebook page or the Magazine on our website to be kept up to date on our latest news. Best regards, Ilaria Prisco Guest Relation
5 out of 5
Recommended
for Couples
by Shmuel from Bellaire Texas

Excellent

Posted 26-Oct-2015 on Hotels
This hotel is in an amazing location. Everything is within walking distance . Hotel staff very friendly and professional . Room was very clean and comfortable. Would highly recommend .
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel in Florence

Posted 19-Oct-2015
Pros: see above
Excellent place to stay it is near everything in walking distance with great restaurant. Staff super friendly and helpful. Beautiful rooms.
Comment from Hotel Management
21-Oct-2015 by Guest Relation, Hotel Management
Dear Guest, Thank you for your kind comment. We are happy that you enjoyed our hotel central position. Learning that you found our staff to be accommodating makes us feel proud. We feel pleased to know that your room met your Expectations. Kindest regards, Guest Relation
5 out of 5
Recommended
for Everyone
by A verified traveller from portland, oregon

Perfect spot to stay and feel well looked after

Posted 19-Oct-2015
Highly recommend. Staff is friendly and helpful. Room well appointed. Lovely bar and restaurants and fantastic location. Rare combination.
Comment from Hotel Management
21-Oct-2015 by Guest Relation, Hotel Management
Dear Guest, thank you for your words. We are proud that you found our staff to be helpful. We feel glad that your room met your Expectations. Your opinion about our Tower Bar and Restaurants makes us feel pleased. We would be honored to welcome you again. Kindest Regards
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 08-Sep-2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel

Posted 03-Sep-2015
Pros: Accommodations, proximity to everything and great hotel staff. Everyone was so friendly.
Cons: Nothing.
Location: There is so much to do. Everything is within walking distance. Lots of museums, great restaurants and gelato stores.
We loved our stay at the Brunelleschi Hotel. From the moment we arrived to the moment we checked out the staff was exceptional. Tatiana and Simone at the front desk were always very helpful and always gave us great recommendations. Housekeeping service is done twice a day. Very clean hotel. Now as far as attractions, everything is literally within walking distance. The Duomo is right around the corner (literally around the corner) Ponte Vecchio is within walking distance, so is the Ufizzi Gallery. The train station is like a 10 minute walk. There are great shops everywhere. A lot of gelato stores, and great restaurants. I will definitely come back to this hotel when I'm Back in Florence.
Comment from Hotel Management
21-Oct-2015 by Guest Relation, Hotel Management
Dear Guest, thank you for your words. We are proud that you found our staff to be exceptional. We feel glad that you appreciated our Housekeeping service. We also feel pleased that you enjoyed our Hotel position. We do trust to welcome you again at our hotel. Kindest regards