Ratings based on 512 Verified Reviews

4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Washington, DC

Cozy, quiet hotel close to Duomo

Posted 19-Jul-2017
Stayed with my 2 kids and husband in family room. Great location and friendly staff. Family room for 4 people was spacious, clean, and comfortable. Breakfast was varied (hard boiled eggs, breakfast pastries, yogurt, cereal, espresso drinks) and delicious.
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle, WA, USA

Excellent place to stay

Posted 13-Jul-2017
Pros: Comfortable, clean, friendly staff.
Cons: It was great, no improvements needed.
Location: Perfect location to walk to all the city attractions easily. Everything famous in Florence right there.
Perfect location to walk to all the sights. Hotel staff very nice & efficient. Elevator available which was appreciated. Breakfast room on sight also. I would stay here again if I went back to Florence.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York

Italy Visit - 2017

Posted 02-Jul-2017
The hotel was in a good location near Spanish steps. Room was comfortable - pretty typical size for Europe. There was air. Conditioning but it was regulated by front desk. Breakfast wasn't included. Florence was a magnificent city - our favorite.
4 out of 5
Recommended
for Everyone
by A verified traveller from Northern California

A stone's throw from the Duomo

Posted 02-Jul-2017
The overarching advantage to this hotel is its central location. We were within a 10-minute walk of just about everything. The staff was extremely friendly and helpful, rooms were clean and comfortable, bathrooms spotless. The only downside was the nighttime noise from the restaurants on the street. We recognize this is the trade off for being in a central location. Overall a very positive experience!!
4 out of 5
Recommended
for Families
by A verified traveller from Durham, NC

Three nights in Firenze

Posted 28-Jun-2017
Pros: Staff was friendly without cloying. Made a phone call to Rome for me to request some explanations.
Cons: While the bathroom was fine as a whole, the shower was so small that one could not turn around for maximum rinsing.
Location: Duomo, Ponte Vecchio and two other bridges, Academia (a little disappointing), Offizio -- all within 10 minutes' walk.
Hotel Benivieni was extremely well located, just two short alleys (via) from the Duomo, less than 1 km from the river, and 2 km from the train station. Due to tiny roads, it was easier walking (even with luggage) to the station than taking a taxi. Do not miss a tour (either guided or on your own) of the Tuscan wineries, in the hills just above the town.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to Duomo

Posted 11-Jun-2017
We really enjoyed our stay at the Hotel Benivieni. The hotel is located in the heart of downtown Florence. We walked to all major sites of the city. Room was comfortable. Woke to the bells of the Duomo each morning which we enjoyed.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location, friendly, helpful staff

Posted 01-Jun-2017
The hotel is centrally located a street away from the Dumo and within walking distance of all the major sites and the SMN train station for those who are comfortable walking. The staff is very friendly and helpful. The rooms are very clean and attractive in the wonderful style of Florence. Because this is an old, Florentine building, the rooms are small, but they are very functional and comfortable for those who plan to use the hotel as a base to explore Florence and sleep. Thus, it met our needs perfectly.
3 out of 5
by A verified traveller

Disappointed

Posted 24-May-2017
This hotel was in a great location steps away from the Duomo and near lots of great restaurants. The staff was okay but didn't really engage with clients. Rooms were clean but very hot and the room temperature control didn't work, nor did the tv. On our last day, The water cut in and out which made flushing a problem and the lights went out once.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location !!

Posted 23-May-2017
My only problem was the size of the shower! Very small ! If you are on the larger size request a room with a bigger shower, my husband is not big but really struggled.
3 out of 5
by Robert

Great location and clean, but no frills hotel

Posted 18-Apr-2017 on Hotels
Great location, not the most hospitable place, no free coffee, no free breakfast, not able to control room temperature, very small shower