Ratings based on 375 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Très bien situé

Posted 10-Aug-2015
Pros: Très propre et la climatisation était très appréciable pendant les fortes chaleurs.
Location: On peut facilement se promener et rejoindre tous les endroits touristiques de Florence (musées, Ponte Vecchio). La gare n'est pas très loin à pied.
Hôtel en plein coeur des quartiers historiques, à deux pas de la cathédrale de Florence. Nous étions agréablement surpris par la chambre.
5 out of 5
Recommended
for Everyone
by A verified traveller from Los angeles

Very nice and elegant hotel in the heart of floren

Posted 04-Aug-2015
Pros: Elegant, clean, professional staff. Owned and operated by Mother and daughter, very sweet people. Loved it.
Location: 4 min walk to Duomo and all the big attractions.
Enjoyed our stay. Welcoming staff, very clean and elegant, breakfast was great.
5 out of 5
Recommended
for Families
by A verified traveller from Europe

Felt right at home

Posted 17-Jul-2015
Pros: Friendiness of staff, cleanliness of room and location.
Location: Next to Il Duomo.
I stayed at the hotel for 10 days with my wife and our 16 month old baby. The staff there is very friendly and accommodating and made our stay easier. They made us feel right at home. The room was clean and quite big. It contained a king bed, a single bed and a shower. The location of the hotel is unbeatable. It is literally 10 seconds walk from il Duomo. There is an abundance of restaurants, bars, cafeterias, etc close-by. Just around the corner is the piazza republica where there is an antique carousel for kids. I will definitely re-book at this hotel when I revisit Florence.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jun-2015
Great location. Very friendly and accommodating staff. Valet service is a must!
4 out of 5
Recommended
for Everyone
by A verified traveller from nottingham, uk

Fantastic location

Posted 27-Jun-2015
Pros: Location, staff, cleanliness
Location: Less than 5 mins walk from the Duomo, the Uffizi gallery, central market, galleria d'accadimia, the loggia and Dante's house.
Just returned from a fab stay in Florence at this hotel. Staff were all super friendly and helpful, room was a little small but perfectly fine for just the two of us. It's in an ideal location, less than 5 mins walk from every attraction and the central railway station. Next door is an amazing restaurant and down the road is the best gelateria we found in Florence! What more could you ask for?
5 out of 5
Recommended
for Everyone
by A verified traveller

perfect location

Posted 03-Jun-2015
Very nice hotel and in a great location would recommend to all my friends
2 out of 5
Recommended
for Families
by HB from NorCal

Don't be fooled!

Posted 30-May-2015 on Hotels
Nice location, nice building, but a mostly surly staff seemingly devoid of hospitality. Want an espresso in the morning: 2 euros. Want a very mediocre breakfast: 9 euros. Have a question: staff resents taking their time, even if you're the only person in the lobby. Our most unpleasant stay in Italy. Ever.
4 out of 5
Recommended
for Families
by Peter from Chalfont, PA

Very nice hotel with a perfect location!

Posted 24-May-2015 on Hotels
While not elaborate this is a very nice hotel in a GREAT location. If you are spending most of your time touring Florence and not too concerned about where you store your stuff and rest your head at night...this is a great option. It's clean, friendly and perfectly located in the heart of Florence. I do wish they offered complimentary breakfast. Also - if you do stay here, there is a great little Italian restaurant a few doors down.
4 out of 5
Recommended
for Families
by Chunrong from California

Great location, nice furnishings but rude staff

Posted 14-May-2015 on Hotels
Had a short and wonderful stay at this hotel except for a final unpleasant interaction with the man at the front desk a few hours after checking out. We had asked to use their phone to call our host in Venice but he was pretty aggressive about how it was unnecessary and finally said that it would cost us 5 Euros for a short phone call.
5 out of 5
Recommended
for Everyone
by A verified traveller from US

Perfectly Located

Posted 12-May-2015
Perfect location to walk to any of the sites in florence. Shower was very small, but I'm nitpicking. Extremely nice staff. Would definitely go back next time in florence