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Waldhaus Flims Wellness Resort, Autograph Collection

Photo gallery for Waldhaus Flims Wellness Resort, Autograph Collection

Featured image
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor spa bath
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, blackout curtains

Overview of Waldhaus Flims Wellness Resort, Autograph Collection

Waldhaus Flims Wellness Resort, Autograph Collection

5 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
Via Dil Parc 3, Flims, 7018

Explore the area

  • Popular LocationFlims Ski Resort2 min walk
  • Popular LocationLaax Ski Area12 min walk
  • Popular LocationLake Cauma17 min walk

Choose dates to view prices

About this area

Flims

Located in Flims, Waldhaus Flims Wellness Resort, Autograph Collection is in the mountains and on a lake. Flims Ski Resort and Laax Ski Area are worth checking out if an activity is on the agenda. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledging.

What's nearby

  • Flims Ski Resort - 2 min walk
  • Laax Ski Area - 12 min walk
  • Arena Express 1 Ski Lift - 16 min walk
  • Lake Cauma - 17 min walk
  • Foppa Gondola - 7 min drive

Getting around

  • Ilanz/Glion Station - 10 min drive

Restaurants

  • The Grand — 1 min walk
  • Gourmetrestaurant Epoca — 1 min walk
  • Epoca - 3 min walk
  • Pomodoro - 4 min walk
  • DeliCious - 6 min walk

About this property

Waldhaus Flims Wellness Resort, Autograph Collection

Family-friendly ski hotel with a full-service spa
Waldhaus Flims Wellness Resort, Autograph Collection offers a convenient ski shuttle service; those who skip the slopes can take advantage of an attached winery and ski storage. All 73 rooms feature thoughtful touches such as pillow menus and bathrobes, along with conveniences such as living rooms and coffee makers. In-room free WiFi and 24-hour room service are standard, as are LCD TVs with cable channels.
Waldhaus Flims Wellness Resort, Autograph Collection offers 73 forms of accommodation which are accessible via exterior corridors and feature DVD players and minibars. This accommodation offers separate living rooms. A pillow menu is available. 48-inch LCD televisions come with cable channels and video game consoles. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Flims hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Delight spa and beauty has massage/treatment rooms and couples treatment room(s). Services include sports massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World and Historic Hotels of Europe.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CHF 25 per day; includes in/out privileges)
  • Valet parking on site (CHF 25 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle
  • Train station pick-up shuttle (surcharge)
  • Free ski shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:30 AM–11:00 AM
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 2 outdoor tennis courts
  • Access to nearby indoor pool
  • Aerobics classes
  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Downhill skiing
  • Full-service spa
  • Helicopter/aeroplane tours
  • Horse riding/hire
  • Indoor pool
  • Mini golf
  • Mountain biking
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Hot tub
  • Steam room
  • Tennis
  • On-site winery
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's club
  • DVD player
  • Free area shuttle
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Separate living room
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski passes
  • Ski storage
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • Computer station
  • Conference space (4499 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Lever door handles
  • Portable bath seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Fireplace in reception
  • Renovated entire property – December 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • 48-inch LCD TV
  • TV channels
  • DVD player
  • Video game console

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate living room
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 45 per pet, per day
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CHF 135.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CHF 25 per day (in/out privileges)
  • Valet parking fee: CHF 25 per day
  • Pet fee: CHF 45 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 135.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

Property is also known as

Grand Hotel im Waldhaus Flims Mountain Resort
Grand Hotel Waldhaus Mountain Resort
Grand im Waldhaus Flims Mountain
Grand Waldhaus Mountain
Grand Hotel im Waldhaus Mountain Resort
Grand im Waldhaus Mountain
Grand Hotel Waldhaus Flims
Grand Hotel Waldhaus
Grand Waldhaus Flims
Grand Waldhaus
Grand Hotel im Waldhaus Flims Mountain Resort Spa
Waldhaus Flims Hotel
Waldhaus Hotel
Waldhaus
Grand Hotel by Waldhaus Flims
Waldhaus Flims Wellness Resort
Waldhaus Flims Alpine Grand Hotel Spa
Waldhaus Flims Wellness Resort, Autograph Collection Hotel
Waldhaus Flims Wellness Resort, Autograph Collection Flims
Waldhaus Flims Wellness Resort, Autograph Collection Hotel Flims

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 65 out of 100 reviews
5 - Excellent 65%
Rating 4 - Good. 17 out of 100 reviews
4 - Good 17%
Rating 3 - Okay. 9 out of 100 reviews
3 - Okay 9%
Rating 2 - Poor. 8 out of 100 reviews
2 - Poor 8%
Rating 1 - Terrible. 1 out of 100 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

3/5 Okay

Travelled with family and small children
Disliked: Cleanliness
Pool and spa area was nice Room was not very clean Bathroom shower leaked, mold around shower Carpets looked stained and dirty Staff seemed overworked
Stayed 3 nights in Feb 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel, extraordinary service, kids friendly. The whole family loved it
Stayed 1 night in Jan 2021

4/5 Good

Stayed 2 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Very friendly and service oriented staff. Room very clean but heating with conventional radiators. No way to control ambient temperature.
Stayed 2 nights in Nov 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely be back!
Beautiful hotel with great facilities and expansive grounds centrally located within Flims. Loved The Siam restaurant and breakfast spread!
Stayed 2 nights in Sep 2020