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NWR /Ai-/Ais Hotsprings Spa

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Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Desk

Overview of NWR /Ai-/Ais Hotsprings Spa

NWR /Ai-/Ais Hotsprings Spa

3 out of 5
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Spa
  • Restaurant
  • Breakfast available
  • Bar

Explore the area

  • Popular LocationAi-Ais Hot Water Spring3 min walk

Expedia Travel Week

You could save up to 40% when you book by 12 June 2021 and travel by 31 January 2022. *Terms apply

Choose dates to view prices

About this area

Fish River Canyon

Located in Fish River Canyon, NWR /Ai-/Ais Hotsprings Spa is in the mountains and on a river. Local points of interest include Ai-Ais Hot Water Spring.
Popular Location

What's nearby

  • Ai-Ais Hot Water Spring - 3 min walk

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant offering local and international cuisine. Serves breakfast, lunch and dinner.

About this property

NWR /Ai-/Ais Hotsprings Spa

Riverside lodge with restaurant and indoor pool
Along with a restaurant, this lodge has an indoor pool and an outdoor pool. Self parking is free. Other amenities include a bar/lounge, an outdoor tennis court and spa services. All 36 rooms feature conveniences such as sitting areas and coffee makers, plus desks and free toiletries.
NWR /Ai-/Ais Hotsprings Spa offers 36 forms of accommodation with coffee/tea makers and free toiletries. This accommodation offers separate sitting areas and includes desks. Housekeeping is provided on a daily basis.
An indoor pool and an outdoor pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and detox wraps. The spa is equipped with hot springs/mineral springs. A variety of treatment therapies are provided, including reflexology.

Property amenities

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge) during limited hours
  • Airport shuttle at scheduled times, on request

Food and drink

  • Full breakfast available for a fee daily 6 AM–9:30 AM: NAD 150 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Spa services

Family friendly

  • Indoor pool
  • Outdoor pool

Conveniences

  • Gift shop/newsstand

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Detox wraps
  • Hot springs/mineral springs
  • Massages
  • Reflexology

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bathroom

  • Free toiletries

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6 AM - 8 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: NAD 150 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

NWR /Ai-/Ais Hotsprings Spa Lodge Fish River Canyon
NWR /Ai-/Ais Hotsprings Spa Lodge
Lodge NWR /Ai-/Ais Hotsprings Spa Fish River Canyon
NWR /Ai-/Ais Hotsprings Spa Lodge Fish River Canyon
NWR /Ai-/Ais Hotsprings Spa Lodge
NWR /Ai-/Ais Hotsprings Spa Fish River Canyon
Fish River Canyon NWR /Ai-/Ais Hotsprings Spa Lodge
Lodge NWR /Ai-/Ais Hotsprings Spa
NWR /Ai /Ais Hot Springs Spa
NWR /Ai /Ais Hotsprings Spa
Nwr Ai Ais Hotsprings Spa
Nwr Ai Ais Hotsprings Spa
NWR /Ai-/Ais Hotsprings Spa Lodge
NWR /Ai-/Ais Hotsprings Spa Fish River Canyon
NWR /Ai-/Ais Hotsprings Spa Lodge Fish River Canyon

Frequently asked questions

3.2
Rating 5 - Excellent. 5 out of 58 reviews
5 - Excellent 9%
Rating 4 - Good. 23 out of 58 reviews
4 - Good 40%
Rating 3 - Okay. 17 out of 58 reviews
3 - Okay 29%
Rating 2 - Poor. 7 out of 58 reviews
2 - Poor 12%
Rating 1 - Terrible. 6 out of 58 reviews
1 - Terrible 10%

3.4/5

Cleanliness

3.1/5

Staff & service

2.9/5

Property conditions & facilities

2/5 Poor

Disliked: Property conditions & facilities
No soap in bathroom,no shelves or space to put anything in bathroom . Good air con Very very poor resturant no white wine ( it was on menu) no chips with màin course unless you paid extra they were on menue with Main course no bread or butter with soup wihich was cold The chicken was raw in the middel ,very dangerus The staff were most unhelpful
Stayed 2 nights in Oct 2018

2/5 Poor

Disliked: Property conditions & facilities
We got a terrible experience here. First we tryied to cancel one of the 3 rooms weeks before arriving because my father in law was having a lung cancer surgery but the hotel told us only Expedia could cancel. Than we asked Expedia and after many days they replied us saying the hotel didn’t alowed us to cancel. At the check-in they offered us 2 rooms recently painted with terrible smell. We asked for another room but they told us they were fully booked. So, someone (the hotel or Expedia) received twice for 3th room because we didn’t received a refund. The hotel is old and badly maintained. The pool needs renovation. I also got very sick after eating the pork schnitzel at their restaurant.
Stayed 1 night in Sep 2018

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Accommodation was spacious and clean. There was a shortage of cutlery. Restaurant was poor with limited menu and shop had few provisions
Stayed 3 nights in Sep 2018

4/5 Good

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2018

3/5 Okay

Access to Wi-Fi is needed
Stayed 4 nights in Sep 2018