Title: Emerald Western Gateway Motel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Emerald Western Gateway Motel Hotel in Emerald with 24-hour front desk and restaurant ![Bar (on property)](https://images.trvl-media.com/lodging/10000000/9630000/9629300/9629216/e66a5ed9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Studio, Non Smoking, Kitchen (Off-site 750m Retro St Studio) -Retro St Studio | 1 bedroom, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/10000000/9630000/9629300/9629216/b97a2f1e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV](https://images.trvl-media.com/lodging/10000000/9630000/9629300/9629216/fffe128d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/10000000/9630000/9629300/9629216/f6fe8523.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/10000000/9630000/9629300/9629216/bd99fc65.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Experience the warm hospitality of Emerald Western Gateway Motel, where you can unwind at the on-site bar or get work done at the business center. Savor breakfast and dinner at the restaurant, stay connected with in-room WiFi, and enjoy convenient perks like dry cleaning services, concierge services, a vending machine. 8.0 Very good ## Popular amenities - Bar - 24/7 front desk - Breakfast available - Housekeeping - Kitchen - Laundry ## Room options ### Check availability for these dates # Tonight [Sept 22 - Sept 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-22&endDate=2025-09-23&selected=9629216&PinnedHotelID=9629216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-22&endDate=2025-09-23&selected=9629216&PinnedHotelID=9629216&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 23 - Sept 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=9629216&PinnedHotelID=9629216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=9629216&PinnedHotelID=9629216&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=9629216&PinnedHotelID=9629216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=9629216&PinnedHotelID=9629216&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=9629216&PinnedHotelID=9629216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=9629216&PinnedHotelID=9629216&HadPinnedHotel=true®ionId=-1&adults=2) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FEmerald-Hotels-Emerald-Western-Gateway-Motel.h9629216.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FEmerald-Hotels-Emerald-Western-Gateway-Motel.h9629216.Hotel-Information) ## About the area Emerald is home to Emerald Western Gateway Motel. Rifle Range Nature Refuge and Belmah Resources Reserve reflect the area's natural beauty and area attractions include Emerald Botanic Gardens and Emerald Aquatic Centre. Spend some time exploring the area's activities, including golfing. [Visit our Emerald travel guide](https://www.expedia.co.uk/Emerald.dx1137) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.51910%2C148.15760&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YVOXzVFaBRtxzZyBgKwyyKXBMu0=) 12 Theresa Street, Corner Hospital Road & Theresa Street, Emerald, QLD, 4720 ### What's nearby - The Big Easel - 7 min walk - 0.4 miles - Emerald Hospital - 8 min walk - 0.5 miles - Wally McKenzie House - 10 min walk - 0.6 miles - Emerald Racecourse - 13 min walk - 0.7 miles - Emerald Golf Club - 13 min walk - 0.7 miles ### Getting around - Emerald Station - 1 min drive - Emerald, QLD (EMD) - 7 min drive ### Restaurants - ‪McDonald's - ‬4 min walk - ‪Mayfair Ridge Tavern - ‬5 min drive - ‪Blah Blah Cafe - ‬15 min walk - ‪Maraboon Tavern - ‬4 min walk - ‪Domino's Pizza - ‬15 min walk ## About this property ### Emerald Western Gateway Motel Property highlights Take advantage of dry cleaning/laundry services, a bar and a business centre at Emerald Western Gateway Motel. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi. Additional perks include: - Free self-parking - Cooked-to-order breakfast (surcharge), a vending machine and a 24-hour front desk - Concierge services Room features All 108 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - Wardrobes/cupboards, kitchens and full-sized fridge/freezers ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Weekday cooked-to-order breakfast available 5:30 AM to 11:00 AM for a fee: AUD 5.90 to 21.90 for adults and AUD 5.90 to 5.90 for children - A bar/lounge - A restaurant ### Family friendly - In-room full-sized refrigerator/freezer - In-room kitchen - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business centre ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Low-height counter and sink - No lift - Raised toilet seat - Wheelchair accessibility - Wheelchair accessible (may have limitations) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 1-inch TV ### Food and drink - Coffee/tea maker - Electric kettle - Full-sized refrigerator/freezer - Kitchen ### More - Air conditioning - Ceiling fan - Connecting rooms available - Desk - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 9:00 PM Late check-in subject to availability ### Check-out Check-out before 10:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately AUD 5.90 to 21.9 for adults and AUD 5.90 to 5.90 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Emerald Western Gateway Motel Western Gateway Motel Emerald Western Gateway Emerald Gateway Emerald Emerald Western Gateway Motel Hotel Emerald Western Gateway Motel Emerald Emerald Western Gateway Motel Hotel Emerald ## Frequently asked questions ### Is Emerald Western Gateway Motel pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Emerald Western Gateway Motel? > Self-parking is free at this property. ### What time is check-in at Emerald Western Gateway Motel? > Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours. ### What time is check-out at Emerald Western Gateway Motel? > Checkout is at 10:00 AM. ### Where is Emerald Western Gateway Motel located? > Situated in Emerald, this hotel is within a 10-minute walk of Emerald Hospital and The Big Easel. Central Highlands Visitor Information Centre and Emerald Golf Club are also within 15 minutes. Emerald Station is 28 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Emerald Western Gateway Motel Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 13 8 - Good 19 6 - Okay 6 4 - Poor 2 2 - Terrible 1 ### 8.6/10 Cleanliness ### 8.6/10 Staff & service ### 9.4/10 Amenities ### 8.2/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 8/10 Good #### Jon Thomas 23 Aug 2023 Liked: Amenities Clean large rooms and nice restaurant. ##### Jon Thomas Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Lindsay 2 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities So close to Tavern and to IGA. Nice big room ##### Lindsay Stayed 1 night in May 2023 ### 10/10 Excellent #### Justin 26 Feb 2023 Liked: Cleanliness, staff & service, amenities Friendly staff. Nothing was too much. Room was very clean and looked like new. ##### Justin Stayed 1 night in Feb 2023 ### 4/10 Poor #### Kevin 15 Aug 2023 Disliked: Cleanliness, staff & service, property conditions & facilities shower broken staff not helpful place was a shambles ##### Kevin Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Barbara 24 Jul 2023 ##### Barbara Stayed 1 night in Jul 2023 ### 2/10 Terrible #### Greg 3 Jan 2023 ##### Greg Stayed 1 night in Dec 2022 ### 8/10 Good #### Silas 23 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room is good ##### Silas Stayed 2 nights in Nov 2021 ### 10/10 Excellent #### david 22 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### david Stayed 1 night in May 2021 ### 6/10 Okay #### Verified traveller 7 Apr 2021 Liked: Cleanliness, staff & service, amenities Unfortunately there was no thought put into design when building/fitting out the Therese Apartments. The outside light shines straight into the bathroom shower through a huge panel of frosted glass above the shower which in itself is okay, but you have to close the bathroom door as it shines (like daylight) onto the bed. The air conditioning unit is also right over the bed. The bed is really firm & the linen is aged. The bin had not been emptied prior to my stay & was extremely smelly. The Wifi was hard to connect to (had to stand on verandah to get reception) but did work in room once I was connected. I thought a nice cuppa prior to bed to find I had to ask in reception for milk (not offered at check-in. The only positive was the breakfasts at The Gateway. The meals were excellent quality/quantity, coffee fabulous & service great. However on the first morning I did have a live cockroach on my table. In all I wouldn’t recommend staying here. ##### Verified traveller Stayed 2 nights in Apr 2021 ### 8/10 Good #### Shirley 15 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We were travelling back home. One night stay. Very happy with unit. Clean. Comfortable king size bed. Would recommend. ##### Shirley Stayed 1 night in Aug 2020 ### 8/10 Good #### Verified traveller 11 Jul 2020 Liked: Cleanliness, staff & service Great location, shops very close by. Quiet. The shower head was the only issue. ##### Verified traveller Stayed 2 nights in Jul 2020 ### 10/10 Excellent #### Emmy, Clermont 23 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and service and lovely rooms. Will definitely stay again. ##### Emmy Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller 7 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Met our needs for an overnight stay as we travelled through the area. Room was comfortable, restaurant is very good. ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller 20 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities Central to everything friendly service at check in. ##### Verified traveller Stayed 1 night in Nov 2019 ### 8/10 Good #### Verified traveller 9 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in Nov 2019 ### 10/10 Excellent #### Joy 17 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would stay here again Everything is close to this place. Woolworth is just across the road, so was my bank. There's a KFC too or a tavern if you want proper food. The room was clean and the bed comfy. The bathroom is brand new, modern. It was annoverall good experience. The receptionist lady is super friendly, her dog Millie is cute. ##### Joy Stayed 3 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller 24 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms clean staff friendly and helpful motel close to shops ##### Verified traveller Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller 25 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Robin 22 Nov 2018 Great facilities pool was overnight for work travel and stay in places often , when ever in Emerald I will stay here ##### Robin Stayed 1 night in Nov 2018 ### 10/10 Excellent #### Matthew 15 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Centrally located Great location. Very nice motel. ##### Matthew Stayed 1 night in Nov 2018 ### 6/10 Okay #### Tracy 28 Jul 2018 Liked: Cleanliness, staff & service #### Good location Room a little tired, convenient location, comfortable bed. ##### Tracy Stayed 2 nights in Jul 2018 ### 8/10 Good #### Verified traveller 17 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### Great motel Room was comfortable enough. In house restaurant is very good with great food for breakfast & dinner ##### Verified traveller Stayed 1 night in May 2018 ### 10/10 Excellent #### Verified traveller 25 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### fantastic staff and accommodation The staff and owners are extremely helpful and made us feel very welcomed. Great clean accommodation. An amazing place to eat and sleep ##### Verified traveller Stayed 2 nights in Mar 2018 ### 8/10 Good #### Verified traveller 19 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities Nice as usual. Nice and convenient location. Nice food and staff ##### Verified traveller Stayed 1 night in Jul 2017 ### 4/10 Poor #### Annemarie 28 May 2017 Disliked: Property conditions & facilities, room comfort #### Dissatisfied Trouble with my booking, Given a room though Aircon faculty Lightscno working in bathrooms Bed like a board !! Positive was the restaurant was great Wouldn't stay again ##### Annemarie ## Expedia's Latest Trends ### Hotels > [Fairmont Resort Blue Mountains MGallery Collection](https://www.expedia.co.uk/Sydney-Hotels-Fairmont-Resort-Spa-Blue-Mountains.h522363.Hotel-Information) > > [easyHotel Leeds](https://www.expedia.co.uk/Leeds-Hotels-EasyHotel-Leeds.h23222773.Hotel-Information) > > [Mandalay Luxury Beachfront Apartments](https://www.expedia.co.uk/Port-Douglas-Hotels-Mandalay-Luxury-Beachfront-Apartments.h2648804.Hotel-Information) > > [The Lost Camel](https://www.expedia.co.uk/Yulara-Hotels-The-Lost-Camel.h4805954.Hotel-Information) > > [Ozone Hotel Kangaroo Island](https://www.expedia.co.uk/Kingscote-Hotels-Aurora-Ozone-Hotel.h2737459.Hotel-Information) > > [Rochester Riverside Holiday Park](https://www.expedia.co.uk/Rochester-Hotels-Rochester-Riverside-Caravan-Park.h65341713.Hotel-Information) > > [Sheraton Grand Mirage Resort, Port Douglas](https://www.expedia.co.uk/Port-Douglas-Hotels-Sheraton-Grand-Mirage-Resort.h8065.Hotel-Information) > > [Torquay Foreshore Caravan Park](https://www.expedia.co.uk/Torquay-Hotels-Torquay-Foreshore-Caravan-Park.h6001296.Hotel-Information) > > [Club Wyndham Airlie Beach](https://www.expedia.co.uk/Airlie-Beach-Hotels-Club-Wyndham-Airlie-Beach.h2802992.Hotel-Information) > > [Bannisters Port Stephens](https://www.expedia.co.uk/Soldiers-Point-Hotels-Bannisters-Port-Stephens.h27355893.Hotel-Information) > > [Exmouth Escape Resort](https://www.expedia.co.uk/Exmouth-Hotels-Exmouth-Escape-Resort.h4032424.Hotel-Information) > > [Club Quarters, Times Square - Midtown](https://www.expedia.co.uk/New-York-Hotels-Club-Quarters.h533993.Hotel-Information) > > [The Copa Cabana at Copacabana](https://www.expedia.co.uk/Copacabana-Hotels-The-Copa-Cabana-At-Copacabana.h33554165.Hotel-Information) > > [The Carrington Hotel](https://www.expedia.co.uk/Sydney-Hotels-The-Carrington-Hotel.h474003.Hotel-Information) > > [Wyndham Resort Torquay](https://www.expedia.co.uk/Torquay-Hotels-Wyndham-Resort-Torquay.h1927122.Hotel-Information) > > [Coral Sea Resort](https://www.expedia.co.uk/Airlie-Beach-Hotels-Coral-Sea-Marina-Resort.h1047180.Hotel-Information) > > [Heron Island Resort](https://www.expedia.co.uk/Heron-Island-Hotels-Heron-Island-Resort.h1636471.Hotel-Information) > > [Glamping at Truffle Lodge](https://www.expedia.co.uk/Gretna-Hotels-Truffle-Lodge.h22239606.Hotel-Information) > > [RAC Monkey Mia Dolphin Resort](https://www.expedia.co.uk/Monkey-Mia-Hotels-RAC-Monkey-Mia-Dolphin-Resort.h2650828.Hotel-Information) > > [Mercure Hunter Valley Gardens](https://www.expedia.co.uk/Pokolbin-Hotels-Mercure-Resort-Hunter-Valley-Gardens.h1877968.Hotel-Information) > > [Kangaroo Island Wilderness Retreat](https://www.expedia.co.uk/Karatta-Hotels-Kangaroo-Island-Wilderness-Retreat.h2041654.Hotel-Information) > > [By The Sea Port Douglas](https://www.expedia.co.uk/Port-Douglas-Hotels-By-The-Sea-Port-Douglas.h3024406.Hotel-Information) > > [Heritage Trail Lodge Margaret River](https://www.expedia.co.uk/Margaret-River-Hotels-Heritage-Trail-Lodge-Margaret-River.h9624427.Hotel-Information) > > [RAC Ningaloo Reef Resort](https://www.expedia.co.uk/Coral-Bay-Hotels-Ningaloo-Reef-Resort.h4257765.Hotel-Information) > > [Lilianfels Resort & Spa - Blue Mountains](https://www.expedia.co.uk/Sydney-Hotels-Lilianfels-Resort-Spa-Blue-Mountains.h872.Hotel-Information) ### Flights > [Flights from Tel Aviv (TLV) to Eilat (ETH)](https://www.expedia.co.uk/lp/flights/tlv/eth/tel-aviv-to-eilat) ### Packages > [Great Wall of China](https://www.expedia.co.uk/Great-Wall-Of-China-Beijing.d6095764.Attraction) > > [Cuba](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/44/Cuba) ### General > [Visit Skelton-in-Cleveland](https://www.expedia.co.uk/Skelton-In-Cleveland.dx6085128)