Ratings based on 586 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Birmingham

Overall good experience

Posted 27-Aug-2015
Pros: Breakfast.
Cons: Not much unless some major renovations to the rooms to freshen them up.
Location: Reasonably good location near Haymarket station
The Hotel is conveniently located near Haymarket train station, bus (incl Airlink) and tram stops to/from city centre. It is about 20 min walk from Old Town, the Grosvenor Road is not busy and the hotel windows overlook back yards of other homes so its relatively quiet. The Hotel is a bit old-fashioned, with narrow corridors, the room we stayed in was small, clean but cramped with furniture. Bathroom clean but could have done with some blemish to get rid of black marks around the bath, sink and tiles. Breakfast was very good with wide choice & good quality. The staff in reception were very friendly & helpful. Overall good experience
3 out of 5
by A verified traveller

Posted 22-Aug-2015
Pros: It was clean, high ceilings and wonderful architectural features. The location was okay and not far from the main city centre.
Cons: The hotel is tired and needs to be updated. The bathroom was in desperate need of a redo….no room.
Location: Have you been to Edinburgh…loads to do and an easy city to get around in.
Ho hum to the hotel for it is in need of a redo but Edinburgh was lovely.
5 out of 5
Recommended
for Couples
by A verified traveller from Sheffield

Edinburgh Fringe weekend

Posted 22-Aug-2015
Pros: Food great. Staff helpful and friendly. Good arrangement with NCP for parking.
Cons: Slightly noisy if you are on the front of the hotel due to early morning deliveries and bin collections.
Location: Just far enough out of the city. One or two good restaurants nearby
Fantastic break for the Edinburgh Fringe. The hotel well positioned in the Haymarket for easy access to the city by bus or tram (or walking)
4 out of 5
Recommended
for Everyone
by A verified traveller from Madrid

Grata estancia en Edimburgo

Posted 21-Aug-2015
La verdad es que después de leer todos los comentarios de la gente sobre este hotel ibamos un poco asustados, sin embargo cuando llegamos al mismo, tuvimos una agradable sorpresa, el personal es encantador y atento, propio de una cadena de hoteles como Hilton, las zonas comunes me parecieron bastante bien, cuando subimos a la primera planta para ver nuestra habitación lo peor de todo fue el pasillo, ya que se veía angosto y poco cuidado además de viejo, sin embargo al pasar a la habitación la impresión fue totalmente distinta, salvo el baño (lo mas desfasado de la habitación), todo lo demás si era propio de un hotel de 4*, lo único malo era que la cama era de muelles pero bueno, todo lo demás correcto, la habitación estaba bastante limpia y a pesar de haber ido en agosto y haber bastante gente no oíamos a nuestros vecinos en absoluto. En definitiva, aunque para ser un Hilton no es de lejos el mejor de dicha cadena, es un hotel muy agradable, bastante céntrico aunque no en pleno bullicio (cosa por mi parte que se agradece, ya que además estaba a unos 5 minutos largos de princess street), y con un personal muy atento y encantador
4 out of 5
Recommended
for Everyone
by A verified traveller

Fringe stay

Posted 15-Aug-2015
We had a brilliant time. Only niggles were the water, which took ages for the hot water to come through and when it did you couldn't get cold! And the location of the room, away from main block and on ground floor so had to have the curtains closed for privacy at times. If it had rained we would have got wet just going for breakfast. All in all it did the job so we were happy.
3 out of 5
Recommended
for Everyone
by A verified traveller from N.Ireland

location and transport networks excellent.

Posted 14-Aug-2015
Pros: It'location and stayed here before.
Cons: Advice when full complement of rooms have been filled. Was told that I should have asked for main building when booking!!!!
Location: Excellent location and lots and lots to do. Edinburgh festival and Tattoo.
Initially on checking in, advised that we were to be staying in building across the street and then to come across for breakfast. Not best pleased as I booked beginning of April, aware of the festival. After some time, reallocated. Small room, one chair which was a health and safety risk, considering I am recovering from severe back trauma and surgery. Second morning no water for shower or even to clean teeth. Advised that there was a burst pipe , engineers fixing!! Overall most disappointing for four star hotel.
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Belfast

Great location for business travellers!

Posted 10-Aug-2015
Excellent value and a very convenient location for my train to Glasgow the following day. Hotel room was spacious and very comfortable.
3 out of 5
by A verified traveller from den haag

geen gratis internet

Posted 05-Aug-2015
Cons: gratis internet
ieder hotel zou gratis internet op de kamer moeten hebben
4 out of 5
Recommended
for Couples
by A verified traveller from Dundee

Small room, big service

Posted 05-Aug-2015
Pros: The staff.
Cons: I should have booked a better grade of room.
Location: Close Haymarket Station, easy walk to City. Cafes & bars in Rose Street. Angels Share bar is spectacular.
We booked this hotel for a weekend theatre trip. The location is perfect being across the road from Haymarket station. A wedding was taking place on the Saturday. We had the pleasure to see the party arrive but had no disturbance from music or noise at all. The room was described as a compact double and it was. If you are looking for a suite better book it and not this grade of room. There was a good bathroom complete with tub.The welcome was excellent and the reception staff most helpful in sorting out a few things related to the theatre rather than the hotel. Breakfast was excellent on the Sunday morning.
2 out of 5
by A verified traveller from vancouver, BC

Not worth the money

Posted 04-Aug-2015
Pros: The staff were helpful and helped me sort travel back to the airport.
Cons: WIFI and room space. No need for a huge desk
The hotel says free wifi but you need to sit in the lobby to get it, otherwise you need to purchase the internet for the room. In this day and age I just expect a hotel to have wifi. The room was fine expect it had an unnecessary desk beside the bed which reduces the amount of walkable space.