Arrived asked at reception if room ready it was , that's the best it got .... Reception staff had basic salutation .Room basic booked 10.01.17 . Bed against the wall telly not facing . Rang reception as no room wifi confusion on the room key info booklet .Chair in room In terrible condition the plastic peeling off not very hygienic . House keeping woke us early sat morning , later mid morning knock at the door lady in a suit standing there asked if room had been cleaned no introduction to who she was no good morning .. I said bed had been made but room not cleaned she left . Kept awake by other guests can only presume they were attending one of the functions being held at the hotel , doors slamming lots of loud behaviour this continuing until early hours only to then be woken by fire alarms 03.30 joined other guests in the foyer , went back to our room around 4.20 , no staff explained what had happened etc .We were woken early again by house keeping .... Breakfast had a good selection of food but very crammed in tables being cleaned next to us eating ,spray not controlled so unable to eat food.when we checked out again receptionist basis no have you had a pleasant stay ... Apologise for the distrition during the night , nothing very disappointing for a Hilton hotel.