Very hot room
A nice hotel with a big problem in one room.
We stayed in room 203 (a small single) during the July heatwave.
The room was small and nice, but it had an airing cupboard in it opposite the bed which constantly pumped out heat making the room like a sauna. It was the equivalent to having the heating on full blast on a hot summers day.
The room did come with a fan and we were advised to keep the window open, (so they were aware of this issue), but in the 30 degrees summer weather these both made little difference to the heat situation.
When we checked in, we did complain about the heat and was told there were no other rooms available, but they acknowledged it was a problem and advised us to open the window and use the fan provided (which essentially gave the same effect as hot hair dryer blowing on you).
After trying to sleep and failing due to the heat, I complained at around 2am and we were eventually given another nice and cool room free of charge (after saying there were no spare rooms earlier).
The manager did apologise in the morning and acknowledged it does get hot in there, but didn't give us any compensation for the inconvenience. Considering we paid £99 a night we felt let down by this.
I appreciate it was a heat wave week, but this room would have been very hot any time of year.