Ratings based on 173 Verified Reviews

4.2 out of 5
82% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Cambridge

Stylish & Refined

Posted 28-Apr-2017
We enjoyed our one-night stay at Kemp Townhouse. Greeting from the staff was warm and welcoming, the room (top floor king bed) was nicely appointed. There were 2 glasses of port waiting for us. I liked the bathroom; small but turned into a wet room with a good rain shower. The toiletries smelled great. Quiet at night. You do wake up with seagulls and pigeons on the roof but we found that quirky. It is the seaside after all! And the sea itself is just around the corner. I would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Nice hotel great location

Posted 15-Apr-2017
The room was nice just a little small it was great for us as we were only staying one night but if you were staying longer it might have been a problem. The hotel was in a good location close to the. Beech and the staff were friendly and helpful. Overall me and my wife had a pleasant stay.
3 out of 5
Recommended
for Couples
by A verified traveller

Chic town house hotel

Posted 09-Mar-2017
Pros: Decor and staff
Cons: Less hot
Great hotel and staff, however the room was very hot and all of my colleagues found it difficult to sleep.
4 out of 5
Recommended
for Everyone
by A verified traveller from Cheltenham

A lovely experience

Posted 25-Feb-2017
We enjoyed our stay here during our short break in Brighton. The guest house is well modernised in its look and we'll looked after. The staff here were so friendly and very willing to help. The room although small (which we knew beforehand) was well presented and we enjoyed the little touches such as the marshmallows for hot chocolate, the bottled water etc. Our only two criticisms of our stay were: 1. the room got too hot. 2. the view from our window - a concrete jungle look along with pigeons and their previously digested meals. Going back to the positives, breakfast was a real highlight for us. There is a great choice of cooked dishes from the traditional English, to pancakes and bacon, to a chefs special, to porridge. The quality of the food was fantastic with the guest house boasting that they use local ingredients which showed. There was a lovely young waitress who was only too happy to look after us during breakfast bringing us teas, coffees and serving us our food. We were very pleased with our stay overall and would definitely stay again if ever back in the area.
Comment from Hotel Management
03-Mar-2017 by Kenny, Hotel Management
Dear Trev, Thank you for your in writing your review. I am glad to hear you enjoyed your stay with us. I look forward to welcoming you again in the nearest future.
4 out of 5
Recommended
for Everyone
by A verified traveller from GL

Keep Town house

Posted 17-Feb-2017
Kemp Town House is in a great location and the breakfast is super. Although the hotel rooms look great online, ours was a little battered and tatty and in need of freshening up.
Comment from Hotel Management
19-Feb-2017 by Kenny, Hotel Management
Dear JC, Thank you for your review. I'm quite disappointed to read your comment which is contrary to what was mentioned to me upon checking up on your recent stay. You had our best room which was also recently refreshed. We usually have excellent comments about our four poster room but perhaps it is not to you taste or preference. I'm sorry you feel this way however and I hope you'd give us a try again in the future.
5 out of 5
by Chris from Coventry

One of our best stays in Brighton

Posted 12-Feb-2017 on Hotels
Very pleased with the room overall. Comfy, clean, and tidy. Breakfast was good. We had a sea view but it's not facing the sea so don't expect to be at the window easily seeing the sea! Location was good being just minutes away from the pier. parking available on the seafront just at the end of the street. Would recommend.
Comment from Hotel Management
17-Feb-2017 by General Manager, Hotel Management
Thank you for your review. I'm glad to hear you enjoyed your stay with us. I look forward to welcoming you again in the nearest future.
3 out of 5
by A verified traveller from Dubai

This is a nice quaint bed and breakfast.

Posted 04-Feb-2017
Pros: Clean, quite, and excellent staff
Cons: For a bed and breakfast, there's nothing that needs to be done. But for a five-star hotel, a lot needs to be considered.
Location: By the sea and close to city center.
Not sure how Expedia does the star rating. This facility is given a 5-star. However, if you consider that it lacks basic 5-star amenities, like an elevator, safety deposit boxes, and a lobby, you will soon realise that there is a basic default in rating. I paid for three nights, but spent only one. I was mislead by Expedia rating.
Comment from Hotel Management
17-Feb-2017 by Kenny, Hotel Management
Dear Farid, Thank you for your review. We are indeed a 5 star boutique guest house and not a 5-star hotel. This is as we are advertised and I am sorry if you felt misled. We do emphasise we are in a grade ii listed building in the heart of Kemptown and offer 5 star accommodation. Our amenities as listed on Expedia does not include an elevator or pool as you would find with a 5-star hotel. Thank you again for taking the time to write your review and apologies for the misunderstanding.
5 out of 5
Recommended
for Couples
by A verified traveller from London

Romantic hotel with breakfast in bed

Posted 30-Jan-2017
Pros: Breakfast in bed, large room, super-king size bed
We had very friendly, helpful staff at the Kemp Townhouse. We stayed in their feature room with four-poster bed and in-room bath. The room was extremely clean and the toiletries were excellent. The breakfast in bed was fantastic.
Comment from Hotel Management
31-Jan-2017 by Kenny, Hotel Management
Dear Stephen, Thanks so much for your review. We appreciate your feedback. I am glad to hear you had a positive experience during your stay. We look forward to welcoming you again in the near future. Regards Kenny
1 out of 5
by A verified traveller from London

Stay well clear from this place

Posted 25-Jan-2017 on Ebookers
Duvet so thin couldn't sleep went to ask for an extra duvet couldn't find anyone so I put central heating on full put on 2 track bottoms on vest t shirt and jumper wrapped myself in the bathrobe and a throw and that gave some relif I had a broken sleep then the full English breakfast wow was that a slap in the face one tiny sausage small pot of beans a mushroom and crust HARD slice of toast with a very over done poched egg they york was solid my partners was the same for £150 a night I expected more but they didn't deliver NEVER AGAIN
Comment from Hotel Management
31-Jan-2017 by Kenny, Hotel Management
Dear guest, I am sorry to hear about your recent experience with us. Our reception desk is normally open all day until 10 pm to assist you with anything. We are reachable through the phone or guest bell after hours. Apologies you couldn't find anyone to assist when required. I'm sorry to hear of your disappointment with breakfast. All of our produce are locally sourced and of high quality. We normally put two sausages per plate but will investigate into why you had one. We would, however, have preferred the opportunity to put this right on the spot had you spoken to member of staff. Apologies again for your experience on this occasion, I do hope you give us another try. Regards Kenny
3 out of 5
by A verified traveller from London

A B & B in Kemptown close to the front

Posted 27-Nov-2016
Pros: Size of bed (King size).
Cons: Given the constraints of the building and the apparent ambitions of the owners the desirable improvements, bigger shower rooms, would be impossible
Location: There are bars and restaurants quite close by. The main attractions of Brighton are a short taxi ride or 10-15 minute walk away
Kemp Townhouse is 10 plus minutes walk from the centre of Brighton. Our room claimed a sea view but only if you looked out of the side window down the street. Cost of room high. Decent size bed, tiny shower room. Staff helpful but inexperienced. As a B & B it is quite acceptable but it promises more and charges more than is justified.