Ratings based on 97 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by elizabeth
Lovely stay
Posted 24-Sep-2017 on HotelsGreat location in Perpignion and we really enjoyed our stay in our comfy room.
by David
Don't bring a big car
Posted 03-Jul-2017 on HotelsGreat location in the centre of town. Downside only 6 parking spaces under ground took 10 mins to get out it was so tight. Don't bring a big car.
by A verified traveller
Adequate hotel close to the old city
Posted 03-Jul-2017
Pros: Location - close to the old city.
Cons: Proper coffee cups - not cardboard cups. No shower cap, shower facilities a little awkward. Niggling shortcomings.
Location: Easy walking to the Porte Notre Dame, the cathedral, the old city and even the station.
Not as good as similar Accure hotels in England. In some respects, compared to the Winchester Wessex, disappointing. Penny pinching of facilities - toiletries etc., in the room.
by Katrina
Upgrade!
Posted 17-May-2017 on HotelsFunky town, hotel is across the road from old town, so good location.
Room that was provided with Hotels.com was pathetic, small, noisy and generally not nice. So we upgraded at a fee to top floor with a two story loft suite.
by A verified traveller
convenient and good standards
Posted 17-Sep-2016 on Hotelsnice convenient hotel near the old town and the shopping area. Tea/ coffee making facilities could have been better stocked ( room for 2 but one of each tea or coffee dose, milk etc). Lovely service.
by Jane from London
Short break in Perpignan
Posted 06-Apr-2016 on HotelsThe Hotel Mercure was very near the old town so perfect for sightseeing. The room was small but adequate and very clean, as was the bedding. The wardrobe was rather small and the bathroom was in need of a facelift. The room was very warm but we opened the windows and didn't mind the sound of traffic. The staff spoke good English and were very helpful. Ate out so didn't sample the breakfast. So all in all a good hotel for a short break stay.
by A verified traveller from Dundee
central Perpignan
Posted 01-Feb-2016
Pros: Not much
Cons: Everything
Location: Central
Like most companies they are only as good as there staff so this hotel is struggling I found them poor to the point of being rude for example , when asked about an extra nights stay I was informed that as I was on a cheap rate not possible, then got a lecture about booking through Expedia. Then went to the bar and was served by another Johny no star who informed me that he wasn't a barman and I shouldn't ask him again this was at 10pm not late.
As far as the room goes it was small with a view of a multi story block .. Charming no doubt due to the Expedia rate
Give it a miss and stay in the Quality hotel at the train station
by Alan
Posted 07-Nov-2015 on Hotels
by A verified traveller
Very pleasant stay
Posted 17-Jul-2015 on HotelsVery convenient location for the town
very pleasant staff
Garage a little difficult for a large car
Good choice of food for breakfast
Recommended
for Couplesby A verified traveller from Toronto, Canada
Very good location but not up to Mercure standards
Posted 06-Jul-2015
Pros: Location, helpful staff, quiet
Cons: Room was small, air conditioning was inadequate.
Breakfast was just Ok but with very good service.
Located on the edge of the old city. A great city to visit for a couple days
Comment from Hotel Management
08-Jul-2015 by Thierry General Manager, Hotel Management
Dear Guest,
Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that you found reason to complain.
The French hotel classification has been modified there is little. Our hotel, formerly classified 3 *, now satisfies the specifications of the new classification 4 * that little indeed generate confusion.
We look forward to welcoming you back to the Mercure Perpignan centre hotel.
Sincerely,
