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Cairndale Hotel

Photo gallery for Cairndale Hotel

Featured image
Indoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Cairndale Hotel

Cairndale Hotel

3 out of 5

3.8/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
English Street, Dumfries, Scotland, DG1 2DF

Explore the area

  • Popular LocationMoat Brae National Centre for Children's Literature9 min walk
  • Popular LocationRobert Burns Centre13 min walk
  • Popular LocationDumfries Ice Bowl17 min walk

Choose dates to view prices

About this area

Dumfries

Located in Dumfries, Cairndale Hotel is near a train station. Moat Brae National Centre for Children's Literature and Old Bridge House are local landmarks, and the area's natural beauty can be seen at Mabie Forest Park and Caerlaverock Wetland Centre. Looking to enjoy an event or a game while in town? See what's happening at Dumfries Ice Bowl or Lockerbie Ice Rink. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails.

What's nearby

  • Ewart Public Library - 8 min walk
  • Moat Brae National Centre for Children's Literature - 9 min walk
  • Robert Burns Centre - 13 min walk
  • Old Bridge House - 13 min walk
  • Dumfries Ice Bowl - 17 min walk

Getting around

  • Dumfries Station - 4 min walk
  • Glasgow International Airport (GLA) - 89 min drive

Restaurants

  • Lucky Star - 3 min walk
  • The Pancake Place - 4 min walk
  • Daksh Indian Restaurant - 4 min walk
  • Molly May's Tea Room - 6 min walk
  • Caledonian Hotel - 7 min walk

About this property

Cairndale Hotel

3-star hotel with full-service spa and restaurant
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 91 rooms offer free WiFi, 24-hour room service and TVs. Other amenities available to guests include coffee makers, in-room massages and hairdryers.
Cairndale Hotel offers 91 forms of accommodation with coffee/tea makers and a hairdryer. This Dumfries hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and in-room massages can be requested.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include Swedish massages, facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Full breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 15 for adults and GBP 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • In-room massage
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per day
Dogs welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 15 for adults and GBP 10 for children (approximately)
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts Visa, Mastercard and Barclaycard; cash is not accepted
Air conditioning is not provided

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Cairndale
Cairndale Dumfries
Cairndale Hotel
Cairndale Hotel Dumfries
Cairndale Dumfries Hotel
Cairndale Hotel & Leisure Club Dumfries, Scotland
Cairndale Hotel And Leisure Club
Cairndale Hotel Hotel
Cairndale Hotel Dumfries
Cairndale Hotel Hotel Dumfries

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 48 out of 200 reviews
5 - Excellent 24%
Rating 4 - Good. 96 out of 200 reviews
4 - Good 48%
Rating 3 - Okay. 35 out of 200 reviews
3 - Okay 18%
Rating 2 - Poor. 19 out of 200 reviews
2 - Poor 10%
Rating 1 - Terrible. 2 out of 200 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service
All staff were very friendly and helpful. We stayed with our 2 young children and it became apparent that the hotel was not particularly tailored for children. The pool was clean and well maintained but not great for young kids. The bathroom in our family room was a big surprise with a jacuzzi bath and built in TV….nice!!!
Stayed 1 night in Oct 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is in a great location with the main town of Dumfries within a few minutes walk which is a bonus. Deluxe room with jet bath very poor value. Would not pay that again. Bath was far too short so you couldn’t stretch out. Very narrow too. The tv in the bathroom was great but due to internet issues could not use. I ended up hot-spotting data from my phone to play music whilst in the jet bath. There was no air conditioning in the room which made sleeping very uncomfortable and was a factor in deciding to leave a day early. The food was questionable. We had a steak dinner on the first night after which I was sick. The hot breakfast buffet was cold. The tea was as black as the coffee - both undrinkable. Very poor service in the restaurant. They seemed under staffed. The internet issues meant that we weren’t able to stream Netflix etc for an evening movie. Very disappointed. The saving grace was the leisure facilities. The pool, sauna and jacuzzi were all open and we spent most of the time there. I would return again based on location and leisure facilities but not service or amenities. Would benefit greatly from an upgrade on basics eg good internet connection, air conditioning etc.
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor choice of beer in the bar
Stayed 2 nights in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food good, staff very good. Room 47 had very creaky floor!
Stayed 3 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to stay!
Really nice. Best sleep inages and the bath was heaven. Recommended.
Stayed 1 night in Jul 2021