Ratings based on 350 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
82% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller

Utterly Disgusted !

Posted 30-Sep-2016
Do not be misleaded by Expedia ! No leisure facilities are available as there is refurbishment work taking place for which was the sole reason of our booking. Terrible...
5out of 5
by A verified traveller from Orlando

Great hotel close to the airport

Posted 15-Sep-2016
Pros: Friendliness and high professionalism of the staff.Great breakfast buffet.Well preserved parking garage.
Cons: Bellman service needs improvement.
Location: Close to the airport. A short drive to the Rhein River.Downtown,particularly to the "old inner city" was about half an hour drive.Easy access to the A
The reception was great.The staff at the reception desk was exceptionally friendly and highly professional. The restaurant was clean and food was freshly prepared and abundant at the breakfast buffet.
1out of 5
by A verified traveller

cash deposit no return

Posted 07-Sep-2016 on Hotels
don't give them deposit you would never see them back again! they don't give receipt for cash deposit, if you checked out they'd tell you we don't have a deposit. old building they need to renew it.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 01-Sep-2016 on Hotels
3out of 5
by THOMAS

besuch bezüglich gamer messe köln

Posted 31-Aug-2016 on Hotels
leider kein Parkplatz beim Hotel. der mußte extra bezahlt werden und war sehr teuer.
3out of 5
by A verified traveller

Style over substance, disappointing

Posted 31-Aug-2016 on Hotels
We stayed here before, however the last time there was a pool. Since then the pool has been renovated into a gym, which was of no use to ourselves. As before the cost of dining at the Hotel is too much, especially with an Italian just around the corner that's tasty and reasonable. NO WI-FI, which in this day and age and the prices they charge is utterly ridiculous. Would've cost €12 if we paid for it. Decent location as a short tram ride to the city centre and a gas station across the street. But without the pool our stay was hardly worth it on this occasion. A suggestion would be to spend less on having staff look good and expensive dining and provide customers with facilities that they will actually use (and free wi-fi). Also , our first night was disrupted as the hotel had some kind of party until 3am in the lobby just below our 1st floor room.
4out of 5
by A verified traveller

Ein sehr schönes hotel in Stadt Nähe

Posted 21-Aug-2016
Wir haben uns sehr wohl gefühlt und würden gerne wieder das hotel buchen
4out of 5
by Zuhair Khalil

This traveller left a rating score only Posted 18-Aug-2016 on Hotels
4out of 5
by Johanna

This traveller left a rating score only Posted 16-Aug-2016 on Hotels
5out of 5
by Ahmad

Posted 14-Aug-2016 on Hotels
Was short and really nice.