Ratings based on 1,055 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
93% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from gloucestershire

great hotel close to everything we needed

Posted 18-Aug-2015
Pros: the staff and surroundings were absolutely great
Cons: internal vending machines were out of order quite a bit
Location: we were close to the activities we needed
the care of the management was second to none any issues were dealt with extreme profesinalism
3 out of 5
by A verified traveller from United Arab Emirates

Good

Posted 09-Aug-2015
I was shocked!!!! The pictures in websites were totally different it looked very luxury, but in reality it look very old & different. There were crackes in the toilet's. The breakfast was horrible except for the pancakes. The location was good in quite area & near the embassies, but it's also like 10-15 mins walk to the St.Stephens Green Garden & shopping area.
4 out of 5
Recommended
for Everyone
by A verified traveller from Warren, MI

Our stay

Posted 02-Aug-2015
Pros: The hotel was in a good location, the staff was friendly and overall it was very clean.
Cons: Maid Service
Location: In Dublin 4 about a 15 minute walk to City Centre. Just about anything you want to do is nearby.
The hotel itself was very nice. The front desk staff was very friendly. The room needed a bit of a "perk up" in that the walls could use a fresh coat of paint. Also, the toilet needs to be fixed as we had to flush several times before it would flush completely. The maid service was less than desirable. Extra clean towels were taken and not replace. We were 3 in the room, yet we only received 2 towels. Toilet paper, tissues, towels, tea bags, etc were not refilled. We had to request these some or all of the items most of the nights we were there.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Jul-2015
was a great hotel, very clean, staff were very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller from Odense, Danmark.

Hyggeligt hotel og imødekommende personale.

Posted 25-Jul-2015
Pænt og hyggeligt hotel, der ligger meget centralt. Meget venligt personale. Der var et par enkle irriterende småting, som at toilettet løb og havde problemer med at trække ud, samt en pære der blinkede, og en oplader (?) til barbermaskine, der smålarmede om natten. Men bortset fra det, så er det et hyggeligt og pænt hotel, som jeg godt kunne finde på at bruge igen.
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Very nice hotel, Great location

Posted 17-Jul-2015
Pros: Clean and well appointed. A good bar conveniently located in the hotel.
Cons: WiFi in the rooms was spotty at times. The bath drain needs to be cleared as it would fill up during showers. Nothing serious
My girlfriend and I were visiting family and friends in Dublin area. We are of Irish decent and this was a very comfortable end location of our visit to Ireland and the UK.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jul-2015
Good location and easy, relaxed ambience. The bedrooms, although clean and comfortable could do with re-decorating and that would really lift the atmosphere. Nevertheless, we would definitely stay in the hotel again. Location is great for transport and is within a short stroll of Georgian Dublin with its beautiful period houses.
3 out of 5
Recommended
for Everyone
by A verified traveller from Monselice

Zona tranquilla e silenziosa

Posted 14-Jul-2015
Un pò difficile da raggiungere se non conosci la città , perchè non è proprio in centro. Per il resto buon livelo di pulizia ( un pò scarsa nei bagni), gentili alla reception, ma nessuno parla italiano malgrado ci siano ospiti italiani sempre più numerosi. Comunque una buona esperienza, ottimo l'albergo nella sua grandezza, specialmente se si devono organizzare meeting.
1 out of 5
by A verified traveller from Auckland, NZ

Complete let down of a hotel

Posted 14-Jul-2015
Firstly we arrived and were checked into a room which we had not booked, this room looked really nice. The room we were moved to was dirty (footprints on the wall next to the bed and empty crisp packet on the floor for example). Other than 1 or 2 exceptions, the staff were all unfriendly and not interested in the guests - I overheard a staff member who appeared to be management at the front desk telling one of the staff off for spending to much time with a guest - he was giving information on what to do locally etc, and there wasn't a que of people so I couldn't understand the issue. The rooms - ours was noisy, old/run down, shower had poor pressure, no mini bar or cooling, we had a fan which didn't even work. The restaurant - staff were great and professional and food was good too. The bar - as the restaurant doesn't open for dinner on a Sunday night, we ate in the bar, service staff were good on this occasion, prior to this earlier in the day we went in for coffee and the service person needed training in customer service, she looked angry and clearly didn't want to be at work. Overall - Frankly this hotel was a complete let down, staff looked professional but had absolutely no service skills, there is a minimum level expected when staying in hotels.
4 out of 5
Recommended
for Everyone
by A verified traveller from Madrid, España

Tranquilo y comodo.

Posted 05-Jul-2015
Pros: Tranquilo pero con ambiente. Desayuno estupendo.
Cons: Sin frigorifico en la habitacion, aunque se puede pedir. Uno de los recepcionistas era bastante borde (chico joven), las chicas y los demas agradables
Situado en la zona de embajadas de Dublin, un sitio tranquilo, un barrio acomodado, con bastantes servicios cerca (bares, supermercados), zona de oficinas. Hay un parque muy tranquilo cerca. No tiene bullicio. Se puede ir al centro andando (30 minutos) pero esta bien comunicado con autobuses, aunque esto en Dublin es un lio sin abono. El Air Coach al aeropuerto para en la puerta del hotel. Esta muy cerca del Aviva Stadium. El wifi gratuito en todo el hotel funcionaba muy bien (incluso en la ultima planta, la 8). Habitacion amplia, limpieza bien. Tuvimos que quitar el nordico (hacia 25ºC en la calle!). Solo estuvimos 2 dias, el desayuno estupendo, con fruta y mucha variedad tanto salado como dulce. No comimos ni cenamos y nos quedamos con las ganas de probar el Pub The Dubliner, que tenia una pinta estupenda. Mucha gente en viaje de negocios se aloja aqui.