Sofitel Dubai The Palm Luxury Apartments

Photo gallery for Sofitel Dubai The Palm Luxury Apartments

Primary image
Private beach, free beach cabanas, sun-loungers, beach umbrellas
Indoor pool, 6 outdoor pools, free pool cabanas, pool umbrellas
Indoor pool, 6 outdoor pools, free pool cabanas, pool umbrellas
Indoor pool, 6 outdoor pools, free pool cabanas, pool umbrellas

Overview of Sofitel Dubai The Palm Luxury Apartments

VIP Access
UNESCO Sustainable Travel PledgeEntire apartment

Sofitel Dubai The Palm Luxury Apartments

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Laundry

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest stays
Map
East Crescent road, Dubai, 55558

Explore the area

  • Popular LocationJumeirah Beach25 min drive
  • Popular LocationBurj Khalifa28 min drive
  • Popular LocationDubai Mall28 min drive
  • AirportDubai (DXB-Dubai Intl.)36 min drive

Choose dates to view prices

View all photos for Family Apartment, 1 Bedroom, Kitchen, Sea View

Family Apartment, 1 Bedroom, Kitchen, Sea View

  • 807 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, Kitchen

Family Apartment, 2 Bedrooms, Kitchen

  • 1453 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Family Apartment, 2 Bedrooms, Kitchen, Sea View

Family Apartment, 2 Bedrooms, Kitchen, Sea View

  • 1453 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen

  • 807 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About this area

Dubai

Located on a private beach, Sofitel Dubai The Palm Luxury Apartments is in Palm Jumeirah, a neighbourhood in Dubai. Burj Al Arab and Skydive Dubai are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Jumeirah Beach and Kite Beach. Travelling with kids? Don't miss Sheikh Zayed Road and Wild Wadi Water Park. Explore all the area has to offer with skydiving and ziplining.
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Map

What's nearby

  • Aquaventure - 6 min drive
  • Al Sufouh Beach - 20 min drive
  • Jumeirah Beach - 25 min drive
  • Burj Khalifa - 28 min drive
  • Dubai Mall - 28 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 6 min drive
  • Dubai (DXB-Dubai Intl.) - 36 min drive

Restaurants

  • Manava - 4 min drive
  • The Beach House - 5 min drive
  • A La Turca - 6 min drive
  • Asateer Tent - 8 min drive
  • Saffron - 9 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Sofitel Dubai The Palm Luxury Apartments

5-star apartments with pools, private beach and full-service spa
Catch some rays on Sofitel Dubai The Palm Luxury Apartments's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the apartment building's 7 restaurants. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. An LCD TV with satellite channels and a DVD player provide a bit of entertainment, and guests will also appreciate thoughtful touches, such as a pillow menu and bathrobes.
Sofitel Dubai The Palm Luxury Apartments offers 182 accommodations with iPod docking stations and DVD players. Rooms open to balconies. This accommodation offers separate living rooms. A pillow menu is available. 44-inch LCD televisions come with satellite channels. Accommodation at this 5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include minibars and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

6 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a private beach, an outdoor tennis court, a waterslide and a spa tub.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

So Spa has 18 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, Thai massages and facials. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Beach

  • Private beach
  • Free beach cabanas
  • Beach umbrellas
  • Beach towels
  • Beach massages
  • Beach sunloungers

Pool/Spa

  • 6 outdoor pools
  • Indoor pool
  • Umbrellas
  • Sunloungers
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Spa treatment rooms
  • Facials
  • Aromatherapy
  • Manicures and pedicures
  • Hot stone massages
  • Hydrotherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • 18 treatment rooms
  • Outdoor treatment area

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle

Family friendly

  • Children stay free
  • Free supervised childcare
  • Free children's club
  • Children's pool

Kitchen

  • Fridge (full size)
  • Hob
  • Microwave
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 155.00 per person
  • 7 restaurants and 4 coffee shops
  • 1 beach bar and 1 poolside bar
  • Minibar
  • Snack bar/deli
  • Coffee/tea in a common area
  • 24-hour room service

Bedrooms

  • Alarm clock
  • Pillow menu

Bathrooms

  • Bath or shower
  • Rainfall shower head
  • Deep-soaking bath
  • Soap
  • Shampoo
  • Slippers
  • Toilet paper
  • Bidet
  • Hairdryer
  • Free toiletries

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 44-inch LCD TV with satellite service
  • Pool or billiards table
  • Games room
  • DVD player
  • iPod docking station

Outdoor areas

  • Balcony
  • Terrace
  • Barbecue
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 5 meeting rooms
  • Business centre
  • Conference centre (13149 square feet of space)

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Soundproofing
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk

Location highlights

  • Near the sea

Things to do

  • Fitness centre
  • Outdoor tennis courts
  • Waterslide
  • Waterskiing on site
  • Kayaking on site
  • Windsurfing on site
  • Marina on site
  • Surfing/boogie boarding on site
  • Boat tours on site
  • Skydiving nearby
  • Zip-lining nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 182 rooms
  • 6 floors
  • 3 buildings
  • Built in 2013
  • Connecting/adjoining rooms avaliable

Activities

  • Skydiving
  • Zip-lining

Restaurants on site

  • The World Eatery
  • Manava
  • Moana Seafood Restaurant
  • Maui Beach Restaurant

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child aged 11 years old or younger stays free per registered adult when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 500.00
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2500
  • New Year's Eve (31 December) Gala Dinner per child: AED 1750 (from 12 to 18 years old)
  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 155.00 per person (approximately)
  • Airport shuttle fee: AED 350 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

One child aged 11 years old or younger stays free per registered adult when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Dubai Palm Apartments
Dubai Palm Sofitel
Sofitel Apartments
Sofitel Dubai Palm
Sofitel Dubai Palm Apartments
Sofitel Dubai Palm Luxury
Sofitel Dubai Palm Luxury Apartments
Sofitel Luxury Apartments
Sofitel Dubai Palm Luxury Apartments Apartment
Sofitel Palm Luxury Apartments Apartment
Sofitel Palm Luxury Apartments
Sofitel Palm Luxury
Sofitel Dubai The Palm Luxury Apartments Dubai
Sofitel Dubai The Palm Luxury Apartments Apartment
Sofitel Dubai The Palm Luxury Apartments Apartment Dubai

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 356 out of 486 reviews
5 - Excellent 73%
Rating 4 - Good. 89 out of 486 reviews
4 - Good 18%
Rating 3 - Okay. 27 out of 486 reviews
3 - Okay 6%
Rating 2 - Poor. 7 out of 486 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 486 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Stayed 9 nights in Feb 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quality of the rooms. Lots of stine and great wrap around balcony view of downtown and ocean
Stayed 5 nights in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, room comfort
Excellent
Excellent staff, very friendly and helpful. Beautiful residence, pools amazing and very safe with lots of lifeguards. Great choice for the buffet and quality food. Had a couple of issues in the room with a leak and the plug in the bath not working but very minor and dealt with efficiently. We will be back for a 3rd time 👏
Stayed 9 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2021

2/5 Poor

Travelled with family
A nice property that needs different operator
Don't get me wrong the property in nice for sure. However, OMG the service is just terrible!! For example, I honestly tried reaching reception over the phone in 7 times in different occassions over 2 days and they never answered, and left messages but they never returned it. Even the operator transferring my call realised the problem! What's worse is that I went there myself and the reception team didn't have any clients! Same with waitors on the beach, or the pool...etc. It's just a theme of bad service which I personally think is a result of recruiting none experienced staffs and not providing them with proper training.. The hotel execuse for bad service is that they are over whelmed! Well how about you recruit more people then; smart idea No?! I'm a Dubai resident and I know Dubai hotels and service standards so unless you are getting really cheap rates from Sofitel, I do not advise this hotel as there are plenty other hotels that will give you much better value for your money... The current service standards of Sofitel is not what you would expect in Dubai, let alone in the Palm!!
Stayed 1 night in Dec 2021