Hotels near Croydon Norbury Station, London

"The staff was extremely rude. Seems like everyone was in a bad mood. Careful with this hotel, i accidentally booked a room in the basement with no windows. (My fault). The hallways are hospital like and very cold. I asked for an upgrade and I got it for the next day, but the rude lady at the front desk said if you don’t remove your luggage by 3 we will cancel all your rooms. There is a weird rude vibe in this place. Way better hotels in the area than this one."

"Room was spacious and clean. "

"Property is very convenient, front desk staff is little slow. "

"Our hotel room had poor quality pillows, washroom wasn’t ready , the hotel room is very old , not the same experience that I had during my first visit "

"Great experience. Its a smaller Hotel, but lacks nothing. Wonderful rooms, helpful and friendly staff, great location with South Kensington Tube station within 2 minutes reach. V&A, Natural History museum, science museum, Hyde Park are all nearby. We really enjoyedthe Ampersam. Thank you!"

"I love this place"

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"Someone came into my bedroom in the middle of the night. They knocked twice and immediately entered at around 6am. Then again at 10am someone knocked twice, didn't wait and then entered my room as I was getting changed. I sat up for hours terrified and i'd recently been reading about the woman who was sexually assaulted by a hotel staff member at a TravelLodge and it was just so scary. I was sitting there at 6.30am thinking about my arrival to the hotel and how the receptionist had announced my room number loudly. I remember thinking it was odd and I was super paranoid. The next morning I spoke to reception who didn't seem too phased. I wrote a complaint and RIU have replied with a half apology and offered me 500 RIU points. They also said they checked CCTV and my account was accurate but then didn't explain why their staff were trying to enter my room in the early hours of the morning. I paid over £150 for a room, I slept a few hours and I was scared for my safety. Thanks RIU."

"Clean room"