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Overview of Mercure Hotel Köln City Friesenstraße

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Hypo-allergenic bedding, free minibar, in-room safe, desk
Room Amenity
Hypo-allergenic bedding, free minibar, in-room safe, desk
Hypo-allergenic bedding, free minibar, in-room safe, desk
UNESCO Sustainable Property

Mercure Hotel Köln City Friesenstraße

4 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationMediaPark11 min walk
    Popular LocationCologne Cathedral15 min walk
    Popular LocationHohenzollern Bridge2 min drive
    AirportCologne (CGN-Cologne - Bonn)20 min drive

Choose dates to view prices

Standard Room

4.3/5 guest room rating
  • 215 sq ft
  • Sleeps 1
  • 1 Single Bed

Standard Room, 1 Queen Bed

4.9/5 guest room rating
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Privilege, Suite, 1 King Bed

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds

4.3/5 guest room rating
  • 215 sq ft
  • Sleeps 2
  • 2 Single Beds

Privilege, Room, 1 Queen Bed

5/5 guest room rating
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

Privilege, Room, 2 Single Beds

5/5 guest room rating
  • 215 sq ft
  • Sleeps 2
  • 2 Single Beds

About this area

Cologne

Located in Cologne's Innenstadt neighbourhood, Mercure Hotel Köln City Friesenstraße is in the city centre and near a metro station. Museum Ludwig and Musical Dome are cultural highlights, and some of the area's popular attractions include Cologne Zoo and Claudius Therme. Check out an event or a game at LANXESS Arena, and consider making time for Aqualand Freizeitbad am Fuhlinger See, a top attraction not to be missed. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Friesenplatz - 4 min walk
  • St Gereon's Basilica - 6 min walk
  • MediaPark - 11 min walk
  • Cologne Cathedral - 15 min walk
  • Hohenzollern Bridge - 2 min drive

Getting around

  • Friesenplatz U-Bahn - 4 min walk
  • Cologne West Station - 10 min walk
  • Cologne - Bonn Airport (CGN) - 19 min drive

Restaurants

  • Elferrat — 1 min walk
  • Elferrat — 1 min walk
  • Ristorante La Vita - 3 min walk
  • Starbucks - 3 min walk
  • Seibert's - 4 min walk

About this property

Mercure Hotel Köln City Friesenstraße

Eco-friendly Cologne hotel in Innenstadt, near Cologne Cathedral
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities. All 103 soundproofed rooms feature free WiFi and room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include free minibar items, wired Internet and flat-screen TVs.
Mercure Hotel Köln City Friesenstraße offers 103 forms of accommodation with free minibar items and a safe. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (EUR 18 per night)
  • Available in some public areas: Free WiFi, Wired Internet (EUR 18 per day)

Parking and public transport

  • Self parking on site (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: EUR 18 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Polish

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
1 per room
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 per cent city/local tax will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Fee for in-room wired Internet: EUR 18 per night (rates may vary)
  • Fee for wired Internet in public areas: EUR 18 per day (rates may vary)
  • Self-parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Friesenstraße
Friesenstraße Köln
Köln City
Köln Friesenstraße
Mercure Hotel Köln City Friesenstraße Cologne
Mercure Hotel Köln City Friesenstraße
Mercure Köln City Friesenstraße Cologne
Mercure Köln City Friesenstraße
Mercure Hotel Köln City Friesenstraße Hotel
Mercure Hotel Köln City Friesenstraße Cologne
Mercure Hotel Köln City Friesenstraße Hotel Cologne

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 203 out of 657 reviews
5 - Excellent 31%
Rating 4 - Good. 332 out of 657 reviews
4 - Good 51%
Rating 3 - Okay. 82 out of 657 reviews
3 - Okay 12%
Rating 2 - Poor. 30 out of 657 reviews
2 - Poor 5%
Rating 1 - Terrible. 10 out of 657 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in Sep 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location was perfect for a short city break
Stayed 3 nights in Jul 2020

3/5 Okay

Travelled with family
Liked: Cleanliness
am Wochenende (Freitag und Samstag) sehr laut bis ca. 4 Uhr morgens, hohe Park-Gebühren, nicht inklusive
Stayed 2 nights in Jul 2020

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst service i have ever experienced. Do not stay at all costs. Lack of response and then pure ignorance. They have absolutely no priority of customer service.
Stayed 4 nights in Mar 2020

1/5 Terrible

Business traveller
Disliked: Property conditions & facilities, room comfort
Very noisy room!! Couldnt' sleep well
Stayed 1 night in Feb 2020