Iron/ironing board, free WiFi, bed sheets
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Reviews of Hotel Flamingo Juarez

3 out of 5
Hotel Flamingo Juarez
Av Paseo Triumfo de la republica, 6085, Ciudad Juarez, CHIH

Reviews

7.4

Good

Rating 10 - Excellent. 78 out of 243 reviews" "
Rating 8 - Good. 69 out of 243 reviews" "
Rating 6 - Okay. 57 out of 243 reviews" "
Rating 4 - Poor. 13 out of 243 reviews" "
Rating 2 - Terrible. 26 out of 243 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Roberto

Disliked: Amenities
The wifi does not work and there is no hot water and the doors do not have the corresponding locks and the beds, apart from the fact that the base is made of stone, the mattresses are just as hard, the truth is that it does not look like what you see in the photos.
Stayed 7 nights in Apr 2024

6/10 Okay

Joe J

Travelled with family
The name is great. Parking is somewhat reduced. The price was well worth it. Nice experience here without bells and whistles.
Stayed 2 nights in Feb 2024

8/10 Good

daniela, riverside

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

daniela, riverside

Stayed 1 night in Jan 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Serafin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

8/10 Good

Nora

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Dec 2023

2/10 Terrible

Marisela

Stayed 1 night in Dec 2023

2/10 Terrible

Kevin

Stayed 1 night in Dec 2023

8/10 Good

JOAQUIN

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice staff, and very comfortable for the price.
Stayed 1 night in Oct 2023

2/10 Terrible

Manuel

Stayed 2 nights in Oct 2023

10/10 Excellent

Mayra

Stayed 1 night in May 2023

8/10 Good

Juan

Business traveller
Liked: Staff & service
The service is very efficient
Stayed 3 nights in May 2023

6/10 Okay

Alberto

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Samantha

Stayed 1 night in Mar 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023

4/10 Poor

cesar

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible front desk service
Was not able to check in, when i got to the front desk the gentleman told me all the rooms are only for the immigrants who are coming to the border. I booked my room and got a confirmation number it never said that we cant book. Please update changes of this nature so we dont waist our time.
Stayed 2 nights in Jun 2021

8/10 Good

Mildary, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wifi was not so good . And then the hotel sure thing about to have more menu and besides morning breakfast. It sure have lunch and dinner as well . The owner could think of this to have more costumers in
Stayed 7 nights in Jan 2020
Response from GERENTE on 13 Feb 2020
BUENAS TARDES NUESTRO HOTEL OFRECE UN DESAYUNO DE REGALO NO TENEMOS RESTAURANT GRACIAS.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Disgusting!
Not at all how it looks on the pictures - it's really run down, especially the back lot. It's not a hotel but a motel where you park and then go straight into a room. There was a mattress just leaning on a wall outside, stained and disgusting and at the bottom of the stairs there was a dead mouse - I nearly stepped on it! I understand you get what you pay for, and I've stayed at cheap motels that are maybe not as clean or where the beds are uncomfortable and hard. This place goes beyond that, the pictures make it seem like an ok "3 star hotel" but it's just incredibly disgusting.
Stayed 1 night in Dec 2019
Response from GERENTE on 13 Feb 2020
BUENAS TARDES LE OFRECEMOS UNA DISCULPA POR EL MAL SERVICIO RECIBIDO

6/10 Okay

SPA, Arizona

Travelled with family
Disliked: Amenities
Pros; The location is great. There is lots of places to eat within a mile distance. Price is very cheap Cons: main doors are like bedroom doors, easy to push open, had to put a chair against it. My keys were issued to some Federal Agents by accident and the same keys opened different rooms, scary as heck.
Stayed 5 nights in Oct 2019

8/10 Good

Christian

Liked: Room comfort
Stayed 1 night in Dec 2018

2/10 Terrible

Miriam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible!!
Ceiling over sink torn out, light fixtures broken, exposed electrical outlet where air conditioning plugged in, popcorn on floor and filthy toilet. Posted price of WAY under charged by hotels.com and not even worth that!
Stayed 1 night in Aug 2018

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall service was good, nice location, it has free breakfast.
Response from Beatriz Villanueva on 15 Apr 2018
GRACIAS POR ALOJARSE CON NOSOTROS

2/10 Terrible

Julieta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from BEATRIZ VILLANUEVA on 11 Apr 2018
GRACIAS POR ALOJARSE CON NOSOTROS SU OPINION ES MUY IMPORTANTE

10/10 Excellent

cel, texas

Liked: Staff & service, room comfort
Clean spacious room, friendly staff, 24 hour security. Complimentary breakfast-what more could you need.
Stayed 1 night in Jan 2018
Response from BEATRIZ VILLANUEVA on 28 Feb 2018
GRACIAS POR SU VISITA

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from BEATRIZ VILLANUEVA on 26 Feb 2018
GRACIAS POR SU VISITA

10/10 Excellent

saul, california u.s.a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel a nice services
Very good services en the kitchen good breakfast nice people nice driver a recomend a flamingo hotel
Stayed 4 nights in Mar 2017
Response from BEATRIZ VILLANUEVA on 28 Feb 2018
GRACIAS POR SU VISITA

2/10 Terrible

majed, san diego

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Noicey and construction going on
Dirty sheets and towels no shampoo Noicey and construction going on all day long
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great room for price
The staff was awesome. For the price,which is half off the other hotel I stayed at,it was just fine.
Stayed 2 nights in Nov 2017
GRACIAS POR SU VISITA

8/10 Good

AG, Fresno, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quiet hotel, feels safe, police presence.
We like this hotel because it was quiet and felt safe due to the constant police patrol checks. The staff are very friendly and helpful in us consulate matters. Their morning breakfast is great from 7-9 AM. Would stay here again. Price is economical. Would give it a 4.5 Star rating if it had a microwave and a fridge. Their bed covers could use newer ones. Other than that, it was a good experience.
Stayed 6 nights in Nov 2017
Response from BEATRIZ VILLANUEVA on 10 Dec 2017
gracias por alojarse con nosotros

8/10 Good

Angelica

Liked: Cleanliness
Disliked: Room comfort
Good
I have a little problem with my reservación but they help me after a call to hotel .com
Stayed 4 nights in Nov 2017
GRACIAS POR SU VISITA Y UN GUSTO PODER AYUDARLE.

6/10 Okay

Michael, NWA.

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was.. Meh.
beds were way too hard, there were no dressers to put clothes for my week stay, no mini fridge to keep drinks. there was 3 of us staying in a room and they only ever brought in 2 towels every day when they redressed the room. No laundry service, ice machine or vending machines of any kind. They do have free breakfast every morning, but I wasn't able to sample that. They also have wifi which was pretty good also. It was an experience that in all could have been a lot better, but it also could have been a lot worse.
Stayed 4 nights in Oct 2017

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2017

6/10 Okay

Sam, El Paso

Liked: Cleanliness, staff & service
For the price ok.
Beds/mattress were BAD. Pillows were VERY BAD. Air conditioning was Great- quiet. Surroundings ok-quiet. Airport shuttle was good
Stayed 1 night in Sep 2017

2/10 Terrible

Araceli, new york

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recommend no
Transportación is not free really Breakfast terrible. Hotel no recommended
Stayed 2 nights in Sep 2017
Response from BEATRIZ VILLANUEVA on 12 Sept 2017
GRACIAS!!! SU OPINION ES MUY IMPORTANTE

8/10 Good

Leo, Greeley. Co

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hitel was nice and clean and the staff were very helpful .The inly things i would recommend is a micriwave and mini fridge in there rooms. Also a list of delivery places in the area since most of there clients stay for days even weeks at a time.
Stayed 9 nights in Aug 2017
Response from BEATRIZ VILLANUEVA on 14 Sept 2017
GRACIAS!!! POR ALOJARSE CON NOSOTROS SU OPINION ES MUY IMPORTANTE

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juarez Hotel Secret.
Ask for the rooms that have a plasma tv. The 6 dollars extra is worth it. Better room at a very inexpensive price.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

The hotel is quiet with great location.
The cleaning staff is really nice but they don't change the sheets I stay for 15 day and never changed the sheets I ask for an extra towel at the front desk and she only said "one person one towel" The breakfast menu is good and the cooks are really nice. The person who drives you to the embassy and the medical clinic also amazingly nice. On the other hand one of the guys at the security (the chubby one) is so mean and its mad all the time, he never greeted me back. To me the worst employee is the front desk lady (the morning shift) she's responds with an attitude or simply ignores you. When I called to set up the pick up from the airport she told they don't offer this even thou is on the website advertising, later on I found out they do. She just din't feel to set it up.
Response from Beatriz on 29 Aug 2017
Gracias

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom bad smell Closed doors no handles Front door not secure

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Good value
For the price I paid, I believe it was worth it. The area has plenty of helpful establishments within walking distance. It's also right off the main road. The rooms are comfortable and large enough. Though I did notice a few things: -The neighbors were a little noisy -There must have been a leak in the bathroom because the floor got wet with every shower -Not enough irons; we went to the counter every hour but there were never any available -The parking lot is a mess to look at

10/10 Excellent

Marilu

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Loved
Loved had a great time food was delicious

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near bars. Near shopping center . Nice
Nice hotel nice place to go to je shopping Safe parking lot Nice cistoner service Close to the bars

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Immigration appointment
This place is definitely not the Hilton but it's a great place to stay great price great customer service great breakfast this hotel provides free service to and from appointments we stayed 11 days overall everything was great would I stay again definitely !

2/10 Terrible

us citizen, miami fl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away!! Service dogs NOT welcome!
The heaters don't work at all... they charge for (3rd including children) service dog are completely NOT WELCOME! They cancel our Expedia reservation on the first night. When requested to have the heater(DOES NOT WORK) adjusted I was told I had to Pay extra. They watch at all times.. no peace. The federal came and help us, the hotel block our wifi,cellular lines. Worst experience ever! Stay away please. You have been warn.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
You get what you pay for.
Definitely no frills. The rooms are not as good as the ones pictured on the website. It was clean, the bed was alright, the breakfast is simple such as juice, coffee, scrambled eggs, very liquid like pinto/refried beans, cereal, and toast. You get what you pay for. We were hardly going to be there but to shower and sleep and go again. So it was fine for what we needed. Like I said it was clean though.

6/10 Okay

Verified traveller

10/10 Excellent

I came from NJ

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
a great comfortable stay&staff very supportive
Everything on their list is true. The staff is always there to help out. The area is safe and very affordable. I can't complain coming from NJ was a pleasure. Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE BEST
YOU JUST CANT SAY ENOUGH NICE THINGS ABOUT THIS HOTEL YOU NEED TO GO & SEE FOR YOURSELF