Ratings based on 1,274 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
52% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller


Posted 26-Oct-2016
Pros: location is close by and convenient... and quiet for the area
Cons: Chicago can be expensive, but this is over-the-top.
4out of 5
by A verified traveller from menlo park, United States of America

Posted 25-Oct-2016
Nice place, decent service, friendly staff though a bit forgetful at times.
5out of 5
by A verified traveller from US

perfect spot to start our sightseeing from !!!

Posted 21-Oct-2016
Pros: the café was just next door and served an expansive breakfast buffet at a very good price.You won't leave hungry guaranteed, close to transportion !
Cons: it was what was advertised and exactly what we expected !!!! Quiet and comfy !!!!
Location: Our trip was to visit our granddaughter at the Univ of Chicago and site see and there was plenty to see !!! we used bus, el train, red line and uber !
the hotel shows it's age but it was a clean and located in a close proximity of everything we came to see !!!! the staff was friendly and helpful !!!! The café served an excellent dinner menu and more than enough at reasonable cost !!!
1out of 5
by A verified traveller from US

Pathetically dirty rooms, poor maintainance.

Posted 19-Oct-2016
Rooms are very dirty, carpet feels soiled. Aircondition was not working, coffee machine was broken. This should be categorized under motels and doesn't deserve the price it charges currently. Dissapointed!
4out of 5
by A verified traveller

Good deal for the price

Posted 08-Oct-2016
Pros: Spacious room, free Wifi, friendly staff. There is free parking too. Buses to museums, and downtown run often, a few blocks away.
Cons: Carpets could be changed. Maybe add more frequent shuttle service, and include shuttle to El station.
Location: Close to University of Chicago, great bookstores (57th Street, Seminary) Medici Cafe and Bakery, Museum of Science and Industry, Oriental Institute
1out of 5
by A verified traveller

It was a $200.00 motel 6 experience.

Posted 05-Oct-2016
Pros: Nothing except that the receptionist was very nice. The hotel facility should be knocked down and rebuilt. It is great location
Location: Location is great but hotel needs to be rebuilt in order to charge money they want to charge. Which could be worth it if it was a better hotel.
1out of 5
by A verified traveller from Vermont

Reservation not honored

Posted 22-Sep-2016
Pros: not one thing. didn't check in as the reserved room was not available. Had to look for a new hotel at midnight, after driving for 15 hours.
Cons: honor your reservations. if someone pays 3 weeks in advance, make sure the requested room is available for the entire stay, not just the first night.
Location: next to a college, so our visits for 4 years would have been guaranteed had they honored our reservation
I paid IN FULL 3 weeks in advance for one room with two double beds, non-smoking, for two nights. When I got to the hotel after driving for 15 hours, I was told that they could give me one room for one night non-smoking, but could not guarantee a non-smoking room for the second night. The hotel supposedly guarantees late arrivals, yet they could NOT PROVIDE US WITH THE ROOM THEY ACCEPTED PAYMENT FOR. The receptionist blamed Expedia. I called Expedia, they blamed the hotel. The receptionist "explained" how the system works and how there will be numbers of people checking out the next day and perhaps a non-smoking room will be available. I told her I don't care about their computer system, all I care about is getting the non-smoking room for two nights I paid for. She could not guarantee it and I wasn't going to check in and then be forced to spend the second night in a smoking room because they were never going to find me a non-smoking room. So we didn't check in and went looking for a new hotel, two females at midnight in Chicago. My daughter is starting college, and this was going to be our hotel to go to for the next 4 years for every visit. I already cancelled an October stay with them. I will never go back to this hotel, and would not recommend it to anyone, as they are willing to overbook and ignore what was already reserved. Worst hotel experience ever.
4out of 5
by A verified traveller from Saint Bruno, qc,Canada

À date la seule ville américaine que j'habiterais

Posted 16-Sep-2016
Pros: Le personnel et la navette
Cons: supp. à baggage, plus de clarté . Au premier nous tenons les draperies fermées le soir et même avec les lampes mutiples il est difficile de lire
Location: À environ 2-3 km passerelle pour aller sur bord du lac (Bicycles Divvy à proximité de la passerelle. Restos 53e , 20 min du centre ville en bus exprs
Hotel bien situé, stationnement gratuit, navette gratiute vers le centre villle (2 fois seulement par jour) retour heures ne nous accomodaient pas donc transport en commun (bus #6 Jackson Park express $2,25- 20 min à 17-18h) Dans un rayon d'un km environ, jolis endroit pour marche le matin ou en après midi, Personnel super gentil et très informé des restos avoisinants (, surtout sur la 53e mais définitivement pas le café Lakeshore qui fait parti du complexe) Les chambres ne sont pas petites mais pas d,endroit pour déposer les valises. Nous nous attendions à un 2,5 mais et mettant le prix dans l'équation un 4,5 (si le prix avait été plus élévé, peut-être un 3,2. l'hotel est en effet vieillot.-- PS Chicago est une ville extraordinaire
3out of 5
by A verified traveller from Iowa

Relaxing lake view

Posted 04-Sep-2016
Reasonable price with free parking. Nice restaurant adjacent also has ground level lake view. Not too far from downtown with shuttle available.
3out of 5
by A verified traveller from Pittsburgh, PA

Clean, functional room for a great price

Posted 21-Aug-2016
We recently stayed 4 nights at the Lake Shore. The bed was comfortable and the everything was in working order. You can't beat the price for the proximity to the shore.