Ratings based on 1,242 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
52% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Nice hotel right across from the Lake.

Posted 21-Jul-2016
Pros: The staff
Cons: The rooms were a little rough but clean.
Location: Chicago.
We had a great visit. The hotel was a little run down, but very clean. Chicago was fantastic.
1out of 5
by A verified traveller

Disgusting stay away

Posted 10-Jun-2016
OH MY GOD.... Stay away!!!!! Run as fast as you can the place is FILTHY. The first thing that came to mind when I checked in is the show "Hotel Impossible" its exactly what feature those type of "hotels" I dont have a clue why its called Hotel its beyond a zero star motel. Where do I start, the place is smelly, damp and dirty. The furniture is broken and and the carpet is torn and has nails sticking out. I was petrified to touch the bed, scared of bed bugs. The towels were EWWW and had hair and other.. I would never ever recommend this even to my worst enemy. The people at the front desk probably live there. Shame on expedia for having such a place listed on their site. Unless you are homeless and or utterly poor Do Not come near this place. Its independently owned by people who couldnt care less about the experience, cleanliness or anything else.
1out of 5
by A verified traveller from t

Ok location

Posted 13-May-2016
This was the worst hotel experience I ever had Could not sleep Other guests kept us up till 4 in the morning I hated this room Staff was rude and could not care less about our problem Tried to overcharge me
2out of 5
by A verified traveller

Dirty and dusty carpet

Posted 11-May-2016
Only good thing is shuttle and her driver :) room is very dusty and airless. Other room has a fridge and microwave but we have not.
3out of 5
by A verified traveller from L

Average hotel in need of updatng

Posted 08-May-2016
Our room was reasonable but the heating/air con was really loud. Bed was comfy. In need of a clean and spruce up.
3out of 5
by A verified traveller from WI

Acceptable.

Posted 05-May-2016
I mean we didn't put up a fuss or move hotels or anything, but the water had spurts of brown that left residue in our bathtub , so we know it wasn't just brown water. They said it was because the plumbing had just been worked on and it got better, but it never completely went away.
2out of 5
by A verified traveller from Indy

It had parking

Posted 05-May-2016
Picked this hotel for the parking(was free] and location, about 5miles or less from any where we wanted to see. We araved early wanted to use a restroom/change drivers we were passing by anyway, the ”city” had the water off and we were told it would be back on when it was check in time and it was. The room was out dated and small the bathroom was a toe stubing death trap with those light bulbs that take there sweet time to heat up,(and one light bulb was dead making it even darke) so unless you left the light on it would be p well dark unless you took a shower it also was the longest loudest flush ever I made a snap chat video of it its longer than 10 seconds. The lamps were puged in to a cheap power cord bc the cord on the lamp on the wall was to short to reach even my 5ft phone charger was to short to reach so that power cord did come in handy but it got really hot I'm sure it's some sort of fire hazard. We found some clear candy wrappers under the window, some dust bunny's in corners and some leaf bits on the bed spread likely from the tree right of the room as it looked like the house keepers used a shopping cart rather than a maid cart. The building its self were set up like some apartments with a main outside door that had 2-4? rooms on the inside so I felt slightly safer being on the ground floor. Really, a good handy man could have the place looking much better and new carpet woulnd hurt. It also looked as a few rooms were being used for storage.
2out of 5
by A verified traveller

Convienent hotel for price.

Posted 01-May-2016
there was no cord for our phone. No pot for the coffee. Other than that it was OK. I asked for a receipt when I checked out and they told me it would be emailed because they don't give out paper ones, and I have yet to receive it.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 25-Apr-2016 on Hotels
1out of 5
by A verified traveller

Didn't like this hotel at all.

Posted 12-Apr-2016 on Hotels
There is no way that this is a 3 star hotel!