The Empress hotel, great value!
Wow! Everything about this hotel was perfect! From the time we came in at 10AM and were given a room with an upgrade. I had booked a deluxe room with breakfast. I do not really know what the upgrade was, but it did not matter as we were given a beautiful room in the 19th floor. The front desk clerk was very friendly and made us feel welcome.
The room and the bathroom were clean and spacious. The king size bed was a bit firm but very comfortable. The AC worked great too!
They gave us two complimentary bottles of water a day. We were nicely surprised in the early afternoon when a hotel employee showed up with a plate of fresh local fruits, compliments of the hotel for being first time visitors to Chiang Mai.
Then, later in the evening another employee showed up with a small tote bag filled with goodies and some tags saying welcome to Chiang Mai. Boy, talk about being classy! We were very impressed!
The breakfast buffet was amazing! They had an omelette bar, breads, pastries, coffee, etc. and also some Asian dishes as well. This was our favorite stay during our trip to Thailand. The hotel is located very close to a museum and there were street food vendors in the main street. We wished we had booked another two nights when we returned to Chiang Mai from our scheduled tour to Chiang Rai and the Golden Triangle. This hotel is definitely one that I would stay again and again. We also ate at their restaurant the afternoon we arrived and the service was very good.