Title: The Empress Hotel Chiang Mai Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Empress Hotel Chiang Mai Family-friendly hotel connected to the convention centre in Chiang Mai with 2 restaurants ![Property grounds](https://images.trvl-media.com/lodging/2000000/1590000/1584400/1584389/c69230b1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/57ca5baf-7378-4f3a-be09-288d90bfdfdd-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Lobby](https://images.trvl-media.com/lodging/2000000/1590000/1584400/1584389/d45de4fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![City view from property](https://images.trvl-media.com/lodging/2000000/1590000/1584400/1584389/3db48bd1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1590000/1584400/1584389/be0b70b2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Empress Hotel Chiang Mai offers a peaceful escape in the city center. Enjoy on-site shopping, relax in the sauna or steam room, get a rejuvenating massage, and stroll through garden grounds. WiFi keeps everyone connected in this tranquil oasis. VIP Access 9.2 Wonderful ## Popular amenities - - - - Spa - Bar - Gym VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates # Tonight [Sept 18 - Sept 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=1584389&PinnedHotelID=1584389&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=1584389&PinnedHotelID=1584389&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 19 - Sept 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=1584389&PinnedHotelID=1584389&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=1584389&PinnedHotelID=1584389&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=1584389&PinnedHotelID=1584389&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=1584389&PinnedHotelID=1584389&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=1584389&PinnedHotelID=1584389&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=1584389&PinnedHotelID=1584389&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Deluxe Room | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1590000/1584400/1584389/1c5c79b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.6 Exceptional 8 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge TV Separate bedroom Bidet Hairdryer - 344 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Executive Suite | Living area | TV](https://images.trvl-media.com/lodging/2000000/1590000/1584400/1584389/7f52ee54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Air conditioning Connecting rooms available Free cots/infant beds TV Separate bedroom Bathrobes Rainfall showerhead Bidet - 344 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Superior Room | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1590000/1584400/1584389/ecdd9961.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.6 Exceptional 12 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge TV Separate bedroom Bidet Hairdryer - 344 sq ft - City view - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Executive Room | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1590000/1584400/1584389/1f3d8a39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room 9.2 Wonderful 12 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge TV Separate bedroom Bathrobes Rainfall showerhead - 344 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChiang-Mai-Hotels-The-Empress-Hotel-Chiang-Mai.h1584389.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChiang-Mai-Hotels-The-Empress-Hotel-Chiang-Mai.h1584389.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.77552%2C99.00019&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2972GiIQhIYENMxo5dhFGVe7VPU=) 199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100 #### What's nearby - Chiang Mai Night Bazaar - 14 min walk - 0.8 miles - Tha Phae Gate - 3 min drive - 1.2 miles - Warorot Market - 3 min drive - 1.2 miles - Sunday Walking Street Market - 3 min drive - 1.5 miles - Wat Phra Singh - 4 min drive - 1.5 miles #### Getting around - Chiang Mai Railway Station - 12 min drive - Chiang Mai (CNX-Chiang Mai Intl.) - 18 min drive #### Restaurants - ‪นกแล ก๋วยเตี๋ยวต้มยำสุโขทัย - ‬3 min walk - ‪บะหมี่เจ๊หัว ต้นตำหรับอาหารจีนยูนาน Www.ไทยนำ.Com - ‬2 min walk - ‪ห้องอาหารนานาชาติ โรงแรม ดิเอ็มเพรส - ‬1 min walk - ‪Ristorante Da Antonio - ‬2 min walk - ‪ราดหน้าหม้อดินเสวยนครปฐมโอชา - ‬2 min walk ## About this property ### The Empress Hotel Chiang Mai Upscale family-friendly hotel near Chiang Mai Night Bazaar Close to Tha Phae Gate, The Empress Hotel Chiang Mai provides a poolside bar, a terrace and shopping on-site. Indulge in a massage, aromatherapy and a body scrub at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Thai cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden. You'll also find perks such as: - An outdoor pool and a children's pool - Free self-parking and extended parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-in - Babysitting (surcharge), a banquet hall and a gift shop - Guest reviews speak highly of the helpful staff Room features All 375 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. More conveniences in all rooms include: - Childcare services and free infant beds - Bathrooms with bidets and free toiletries - TVs with satellite channels - Daily housekeeping and desks ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Return airport shuttle (surcharge) from 6 AM to midnight on request - Free extended parking on site ### Food and drink - Daily buffet breakfast available 6 AM to 10 AM for a fee: THB 450 for adults and THB 450 for children - 2 bars/lounges - 2 restaurants - A coffee shop/cafe - A poolside bar ### Restaurants on site - Chao Nang Coffee Shop - Panda Palace ### Things to do - Children's pool - Full-service spa - Gym - Outdoor pool - Sauna - Shopping - Steam room ### Family friendly - Children's pool - In-room babysitting - In-room cot - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Conference centre - Meeting rooms ### Outdoors - Garden - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Body scrubs - In-room massages - Spa open daily - Thai massages ### Accessibility - Lift ### More - 2 buildings - Banquet hall - Built in 1989 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Bidet - Free toiletries - Hair dryer - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:30 PM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: THB 500 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for THB 850.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately THB 450 for adults and from THB 450 for children - Airport shuttle fee: THB 250 per person (one-way) - Airport shuttle fee per child: THB 250 (one-way), (from 4 to 12 years old) - Late check-out fee: THB 500 (subject to availability) - Rollaway bed fee: THB 850.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Chiang Mai Empress Chiang Mai Empress Hotel Empress Chiang Mai Empress Chiang Mai Hotel Empress Hotel Chiang Mai Hotel Empress Chiang Mai ## Frequently asked questions ### Does The Empress Hotel Chiang Mai have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is The Empress Hotel Chiang Mai pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Empress Hotel Chiang Mai? > Self-parking and extended parking are free at this property. ### What time is check-in at The Empress Hotel Chiang Mai? > Check-in start time: 2:00 PM; check-in end time: 11:30 PM. ### What time is check-out at The Empress Hotel Chiang Mai? > Checkout is at noon. Late checkout is available for THB 500 (subject to availability). ### Does The Empress Hotel Chiang Mai provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 6 AM-midnight on request. A fee of THB 250 per person applies. ### Where is The Empress Hotel Chiang Mai located? > This family-friendly Chiang Mai hotel is located near the airport, within 1 mi (2 km) of Art in Paradise and Chiang Mai Night Bazaar. Tha Phae Gate is 1.4 mi (2.2 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Empress Hotel Chiang Mai Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Location ### 9.4 Staff & service ### 8.8 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 677 8 - Good 262 6 - Okay 44 4 - Poor 11 2 - Terrible 9 ### 10/10 Excellent #### Abida 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is very nice and quiet . ![](https://a.travel-assets.com/ugc/hotel-reviews/20c5aa52-2453-4546-b765-ad70ff6f6ac0-1755019016043.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Abida Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Ross 19 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our family has stayed at the Empress often. We always love it there! The staff is so welcoming and helpful! ##### Ross Stayed 1 night in Jul 2025 ### 8/10 Good #### Dominique 23 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Large and older hotel with some character. Excellent value for the price. Lobby is very nice looking. Caters mainly to tour groups and not business traveler like me. Easy walking distance from major 5 stars international hotels where conferences are held. ##### Dominique Stayed 2 nights in Aug 2025 ### 8/10 Good #### Tim 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good staff service ##### Tim Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Laura 27 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very helpful, especially Paul. The breakfast was great exceeded our expectations. The location was great and transportation was excellent. I would recommend this place to others. ##### Laura Stayed 4 nights in Jul 2025 ### 8/10 Good #### linh 7 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful lobby. Upon checkin they gave us a gift bag full of goodies. Room is good sized, beds are on the soft side. Too bad breakfast is extra. A long walk to old town and markets. ##### linh Stayed 4 nights in Jul 2025 ### 8/10 Good #### Richard 1 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was good for the price we paid. But this was advertised as a 5 star hotel. It is definitely not that. ##### Richard Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Curtis 3 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really enjoyed my stay the staff were excellent. The rooms were nice. The breakfast buffet was really good. A couple things I didn’t like was you had to pay to use the safe in your room. I also wish they had better dining options. They had a very limited menu in the restaurant. But other than that, my day was very good. ##### Curtis Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Donna 3 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice room, comfortable bed. Wide variety of offerings for breakfast. Walkable to many markets. ##### Donna Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Kenneth 17 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great people and great location. ##### Kenneth Stayed 14 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller 16 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Super clean Lots of amenities ##### Verified traveller Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Amram 31 Jul 2025 Disliked: Staff & service, amenities, property conditions & facilities This property has nice pictures but in reality it looks like it hasn’t been updated in many many years. Also tye staff’s English was very limited and they weren’t very helpful. ##### Amram Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Adriana 16 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I’m glad to stayed there ##### Adriana Stayed 1 night in Mar 2025 ### 8/10 Good #### wayne 19 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel nice pool ##### wayne Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Amjad 2 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities It's a nice property. Has that regal feel with oriental design elements everywhere. it's a larger hotel vs. a botique hotel so they have many amenities on site, and it's really well staffed. Property is kept up very well. I thought the pool area was a highlight as it has a nice view of the mountains in the background. I really liked their green pool towels. I never see that color anymore. ##### Amjad Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### PRISCILA 18 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Happy Stay at the Empress Friendly, respectful, helpful staff. Good location, easy access to church, to transport and food hubs. Close to Night Bazaar. Breakfast is good, lots of fruits, too. Reasonably priced. Happy to stay in this hotel. Will stay again if we're back in ChiangMai. ##### PRISCILA Stayed 3 nights in May 2025 ### 4/10 Poor #### Bruce 8 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Would not refund my last day, because a mistake was made on a double booking. They also wouldn't provide a receipt for my stay. ##### Bruce Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Deborah 6 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good value. Quite stay near the Old City. Staff is very friendly and helpful. ##### Deborah Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Neal 27 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was very impressed with this property. Stunning hotel. We were given a big shopping bag of water and snacks upon arrival and had fresh fruit in the room. Room was spacious and bed comfortable. Highly receommended. ##### Neal Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Russell 10 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very, very nice Hotel, very, very nice. ##### Russell Stayed 1 night in Jan 2025 ### 10/10 Excellent #### William 22 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a very nice hotel but the beds were a little hard. They gave us nice snacks and the breakfast buffet was very good. ##### William Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Penny 18 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everyone was so kind and helpful. The breakfast buffet was amazing! Clean, quiet, gorgeous surroundings . . . would definitely come again. ##### Penny Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### an pang 10 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel close to the Chiang Mai night market, 15 minute walk, close to Thai massage, restaurants, and shopping. Have been staying here every time I come to Chiang Mai for the past 8 years ##### an pang Stayed 2 nights in Feb 2025 ### 8/10 Good #### FELIX 17 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities It’s really clean and staffs are nice and friendly. I will certainly stay here again. ##### FELIX Stayed 3 nights in Jan 2025 ### 8/10 Good #### Jim 31 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good place good value good food good service ##### Jim Stayed 1 night in Dec 2024