Ratings based on 496 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Bahrain

Nice hotel close to night bazar.

Posted 05-Dec-2016
Nice hotel. Keeps you pampered. Very comfortable room. Cheap n easy transport available just outside hotel as Tuktuk similar to autorickshaw. Vegetarian food is a negative though in the hotel but very good one in Whole Earth restaurant which is 10 min by walk is fantastic. Worth for money, comfort n Locale.
5out of 5
by A verified traveller

Excellent hotel

Posted 17-Nov-2016
Pros: Free cookies and goodies. Upgraded to premium with complimentary dinner. Fabulous chef prepared dinner. Not too far walk to nightlife action.
Cons: Chairs in lobby not very convenient to sit in. Wish they have sofa where you can lean on and relax. Has to log in to wifi every 3 hours
This is one of the best hotel I have been to. They do not have the luxurious feel or designs like most modern five star hotels but my experience seemed like five star. I got upgraded and received complimentary dinner which was superb. Unfortunately, I was a little sick coming from Bangkok so I was not able to see the pool or the gym.
5out of 5
by A verified traveller

Hotel très bien, très comfortable.

Posted 16-Nov-2016
Pros: Propreté et service
Location: Un peu loin de la vieille ville pour déplacements à pied
Chambre toujours très propre. Personnel très attentionné et courtois. Excellent acceuil
5out of 5
by A verified traveller from UK

Wonderful hotel with excellent staff

Posted 31-Oct-2016
Pros: The hotel staff are very friendly, especially the maitre d' who is full of fun and makes dinner an event.
Cons: Only minor niggle is the fitness centre is a little worn, but as I was the only person who seemed to use it, wasn't a problem.
Location: Close to the night market and restuarants.
I travel constantly stopping in hotels all over the world and this is one of the best I have stayed in. The staff are so friendly and helpful and seem genuinely happy that people will stay at the hotel and put their money into the economy.
5out of 5
by A verified traveller from Goldcoast,Australia

Very good staff service

Posted 20-Oct-2016
Location: Night bazzer market 15 minutes on foot.
Free fruits plate and lots of cookies for wellcome service. Good night services of rose flower
2out of 5
by A verified traveller from MAUi HAWAII

Never again.

Posted 03-Oct-2016
Pros: It had a pool and a large bed.
Cons: Everything I have mentioned that was wrong. Also, I was unable to answer answer # 1…. would not take,
Location: Thanks to the MRT, everything was easy to get to.
So much to say. The key card was used to turn the electricity on… the key needs to be placed in the holder near the door as soon as one walks in. It is dark at night when we walk in… so I had a moment delay while waiting for the lights to go on. The maid apparently left the bathroom door ajar when she cleaned in the morning and was an inch away from my nose when the light finally went on! Our mugs, spoons, beer,and coffee was not replaced. No drawers. Hair dryer plugged into the desk. When the bellman brought our bags us, we had to huddle in the corner of the room near the beds to give the man room. We were given only 2 bath towels and 2 pillows, 1 small soap. Hot pot had brown liquid in it. No carpet, very cold floor. AC had only 1 temperature - frigid. Repairman said to turn it off and let it rest for 10 minutes before turning it back on. Of course he left and it remained COLD COLD COLD! No clock. Expensive.
3out of 5
by A verified traveller from A

Fenomenal ubicación y servicio excelente

Posted 30-Sep-2016
Personal atento, afable y dispuesto! Rapidez en el Check-in y check-out; rápida solución a cualquier problema surgido! Te dan la bienvenida con una rica bandeja de fruta fresca y una bolsa con bombones, snacks, galletas, etc! Buen minibar y barato. Agua gratis que reponen todos los días.
4out of 5
by A verified traveller

整体不俗

Posted 26-Sep-2016
早餐不錯,酒店設施有点陳舊,泳池更衣室储物柜生銹,風筒等應有设備欠奉。晚上有樂隊在酒吧現場演奏懷舊歌曲。
5out of 5
by A verified traveller

酒店地點及環境不錯,會再次入住 ……

Posted 23-Sep-2016
酒店會在我們外出後放下 wellcome fruits & 一大袋 snacks …… so warm & surprised; staff are quiet nice; 步行至夜市只需約十分鐘,附近亦有不同的食肆選擇 …… 挺方便的
4out of 5
by A verified traveller from Western Australia

Wonderful stay

Posted 22-Sep-2016
Pros: There generous gifts and felt we got good value for money.
Cons: A rail to help step in out of the bath .
Location: Central ,can walk to old city and Warowot markets and night bazaar
Good location.Big well appointed rooms a bit of a step out of the bath ,this could affect someone that's find it difficult to lift their knees high,lots of hot water. The hotel were very generous in their giving and gave a lot of little gifts that reminded us that we were important to this hotel.Breakfast buffet were excellent ,staff were friendly and helpful.We would stay there again .Very suitable for families or couples.