love the luxury of this hotel. Kids thouroughly enjoyed all facilities including the many items on the scrumptious buffet. Staff was so helpful including Mr. Hemant and the gentleman who served us food when we arrived late at the hotel. Thank you so much. We will definitely plan to stay here again
Comment from Hotel Management
12-Aug-2017 by General Manager, Waterstones Hotel, Hotel Management
Dear Esteemed Guest,
Thank you for taking the time to review us on this travel forum and share such glowing feedback about the hotel.
It is our constant Endeavour to offer our guests a wonderfully comfortable experience through our commitment to service and quality.
We will forever aspire to provide such beautiful experiences to all our guests, in our never-ending quest for perfection.
Once again, thank you for choosing to stay with us and we hope the Waterstones remains your hotel of choice in Mumbai.