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Guest reviews

4.3/5 Excellent
206 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast Available
Laundry
Housekeeping

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationEastgate Clock11 min walk
Popular LocationChester City Walls12 min walk
Popular LocationChester Cathedral13 min walk
AirportManchester (MAN)41 min drive

Choose dates to view prices

  • Double Room

    4.8/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room
  • Single Room

    4.8/5 guest room rating

    Room amenities

    • Sleeps 1
    • 1 Single Bed
    More detailsSingle Room

About this area

Chester

The Ormonde is located in Chester. Chester City Walls and Chester Cathedral are notable landmarks, and some of the area's popular attractions include Chester Zoo and Blue Planet Aquarium. Looking to enjoy an event or a game while in town? See what's happening at Chester Racecourse or Oulton Park Circuit.

Visit our Chester travel guide
Map
Popular Location

What's nearby

  • Eastgate Clock - 11 min walk
  • Chester Town Hall - 12 min walk
  • Chester City Walls - 12 min walk
  • Grosvenor Park - 12 min walk
  • Chester Cathedral - 13 min walk

Getting around

  • Chester Station - 3 min walk
  • Manchester (MAN) - 41 min drive

Restaurants

  • Town Crier - 3 min walk
  • Siam - 7 min walk
  • Old Harkers Arms - 7 min walk
  • Artichoke - 8 min walk
  • Abbey Gateway - 11 min walk

About this property

The Ormonde

3.5-star hotel near Chester Racecourse
This smoke-free hotel features laundry facilities and free WiFi in public areas. All 14 rooms offer flat-screen TVs, hairdryers and showers.
The Ormonde offers 14 forms of accommodation with a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces

Food and drink

  • English breakfast available for a fee daily 8 AM–10 AM: GBP 5.00 per person

Family friendly

  • Laundry facilities

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities

Languages spoken

  • English

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Linens

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV

Policies

Check-in

Check-in between 1:30 PM and 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 1:30 PM - 8:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children 16 and younger are not allowed at this property from April to December; the rest of the year they are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Towels/sheets: GBP 0.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 5.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher and a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 72 hours between bookings
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is only available in public areas.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Children 16 years old and younger are not permitted from April to December
Alcohol is not served at this property

Property is also known as

The Ormonde Hotel
The Ormonde Chester
The Ormonde Hotel Chester

Frequently asked questions

Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Limited spots are available.
What time is check-in at The Ormonde?
Check-in is from 1:30 PM to 8 PM.
What time is check-out at The Ormonde?
Checkout is at 10:30 AM.
Where is this hotel located?
Situated in Chester, this hotel is within a 15-minute walk of Eastgate Clock, Chester City Walls and Chester Cathedral. Chester Racecourse and University of Chester are also within 1 mile (2 km). Chester Station is only a 3-minute walk and Bache Station is 24 minutes.

Guest reviews

Overall score and ratings for The Ormonde

4.3
Excellent
5 - Excellent
102
4 - Good
80
3 - Okay
17
2 - Mediocre
6
1 - Poor
1
4.6
Cleanliness
4.6
Service and Staff
3.9
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and simple.

Lovely stay and good nights sleep.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service
Comfortable for a short stay

We stayed at the hotel for one night. Room was small but adequate for our stay with a good shower. Room got quite warm at night but the bed was comfortable. Proximity to the train station and car park was also very good.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is very clean , I felt like taking my shoes off when I entered, I have never felt that way in any hotel. The front deck are very friendly, very informative . They have a very cool lock system on the room doors. Rooms are clean.

Stayed 4 nights in Jan 2020