- Disliked: Cleanliness, property conditions & facilities
A very disappointing stay
We arrived from overseas late in the evening. The instructions were easy to understand getting into the apartment. When we walked in though, we were so disappointed with the apartment. It is rated as 4 stars, and I’m sure some of the apartments are. This apartment ( #29) definitely was not. The sofa springs were all broken and you sunk so low into it that it was hard to get out. The two armchairs had blankets thrown over then to hide all the stains on them. The chairs around the table were deeply stained too. The dishwasher was full of the previous persons dirty dishes, and their used pan scrub was still in the sink. The door handle to the bathroom was hanging off, and my husband actually got locked in the bathroom at one point. The pans were so disgusting that we didn’t want to use them. The beds were comfy fortunately. We had family staying in the same building in a beautiful apartment (#43) and we spent most of our time there so Christmas wasn’t entirely ruined. Chester itself is amazing.