I stayed in this hotel for only one night and spent the majority of my time there asleep. I review should be read in that context. Ie booked it because of its convenient location, good price, and a library of some of the poorest Trip Advisor reviews that I have seen. I was curious to know if it could be as poor as the reviews indicated. My conclusion was that it is not, that some of the reviews are a little harsh, but it is easy to understand them.
The hotel has a fantastic location, right in the middle of Cheltenham, but it is old and tired and in need of some tender loving care. My room was curious. It had no ensuite bathroom, but had a shower in the corner of the room, it had no toilet, which was located across the corridor and shared, it had a microwave oven and a full-size family fridge.
So why did I rate it highly? The bed was comfortable, the room was warm and clean, the staff were friendly and helpful and the price was good.
I would guess that the hotel will not exist in its current form for much longer. It’s worth spending the night here before it disappears.