Search Hotels Near Centro Maya Shopping Center, Playa del Carmen

"The staff is amazing unlimited food and drinks all types of food dont think about it just go ahead and book !!! Feels so much like a vacation you never want to leave . Great price for everything ."

"Swim up bad was fun"

"Great overall experience. Was a bit disappointed, the margaritas were pre-paid in a jug. I’m from Toronto, and our Mexican restaurants have much better margaritas than this resort, which is sad. Other than that, you get what you paid for in this resort. "

" Hotel was old bathroom had mold "

"This is our fifth time in Mexico, and third time in a Riu resort. It’s tough to make an extremely critical review, as it acknowledges that what you paid did not equal what you believed you were getting. I will break down my review into components. Hotel grounds: The grounds were clean, and natural areas beautiful. The kids thought that the large rodent and raccoon like animals throughout were neat. The pools were small, overcrowded, missing tiles and in a poor state of repair. Swim up bar was small and not connected to other pools. The beach was absolutely amazing and well kept. The grounds in general were overpopulated without enough common space, pools, or loungers for the number of guests. Rooms: We’re small, and run down. Paint chipped off all furniture, sink cracked, vent hanging down in shower. The doors between adjacent rooms faced each other in a small access hall. The doors slammed whenever closed and were very noisy. Food: The food was by far the worst we have ever had at a resort in Mexico. The specialty restaurants were bland, meals weren’t anything more than plated cafeteria food, and service was poor in general. The exception to poor service was the Italian restaurant, where we got good service, but still bland food. After trying each specialty restaurant, we decided to only go to the buffet, as you could see what you were getting before committing to it. Drinks: Drinks at the bar were fine, with reasonable wait times. Entertainment: This is "

"It took us 20 minutes to check in they couldn't find our reservation had to call a supervisor she had to use it use another computer and then found this in the system. Breakfast it was free Continental it was so so "

"Great experience, fun events, fresh food "

"Good"

"Friendly staff and extremely accommodating. Great experience!"