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Overview of Melia Cayo Guillermo - All Inclusive

Photo gallery

Featured image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
2 outdoor pools

Melia Cayo Guillermo - All Inclusive

4 out of 5
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationCayo Coco Beach12 min drive
    AirportCayo Coco (CCC-Jardines del Rey)15 min drive
    Popular LocationCayo Guillermo Marina25 min drive
    Popular LocationCayo Guillermo Beach27 min drive

Choose dates to view prices

Classic Room (2 Adults 1 Kid)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Classic Room, Sea View (2 Adults 1 Child)

  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Classic Room (3 Adults)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Classic Room

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Classic Room, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

About this area

Cayo Coco

Located in Cayo Coco, Melia Cayo Guillermo - All Inclusive is on the beach. While the natural beauty of Cayo Coco Beach and Cayo Guillermo Beach can be enjoyed by anyone, those looking for an activity can head to Cayo Guillermo Marina.
Popular Location

What's nearby

  • Cayo Coco Beach - 12 min drive
  • Cayo Guillermo Marina - 25 min drive
  • Cayo Guillermo Beach - 27 min drive
  • Cayo Paredon Grande Lighthouse - 44 min drive
  • Laguna la Redonda - 48 min drive

Restaurants

  • Las Palmeras — 1 min walk
  • Bonasi — 1 min walk
  • Aquabar - 5 min drive
  • Longina - 5 min drive
  • Culinarium - 5 min drive

About this property

Melia Cayo Guillermo - All Inclusive

Upscale property on the beach, with 2 outdoor swimming pools
At Melia Cayo Guillermo - All Inclusive, hit the beach, dine on-site at Las Palmeras or enjoy a drink at one of the resort's 4 bars/lounges. All 301 rooms offer balconies or patios, minibars and TVs with cable channels. Room service, coffee makers and hairdryers are among the other amenities available to guests. Limited housekeeping is available.
Melia Cayo Guillermo - All Inclusive offers 301 forms of air-conditioned accommodation with a safe and a hairdryer. Rooms open to balconies or patios. Cable televisions are provided. Coffee/tea makers and minibars are provided. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is provided on a limited basis.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals, snacks and beverages included

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: WiFi (USD 2 per hour)

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • All meals, snacks and beverages included
  • 4 restaurants
  • 4 bars/lounges, 1 beach bar and 1 poolside bar
  • Free daily reception
  • Room service available

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness centre
  • Horse riding/hire
  • Kayaking
  • Outdoor tennis court
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (limited)
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for wireless Internet in public areas: USD 2 per hour (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that credit cards issued by US banks or their branches are not accepted.

We should mention

Pool access available from 8:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Meliá Cayo Guillermo All Inclusive All-inclusive property
Meliá Cayo Guillermo All Inclusive Cayo Coco
Meliá Cayo Guillermo All Inclusive
Meliá Cayo Guillermo Inclusiv
Meliá Cayo Guillermo All Inclusive
Melia Cayo Guillermo - All Inclusive Cayo Coco
Melia Cayo Guillermo - All Inclusive All-inclusive property

Frequently asked questions

3.3
Rating 5 - Excellent. 10 out of 53 reviews
5 - Excellent 19%
Rating 4 - Good. 21 out of 53 reviews
4 - Good 40%
Rating 3 - Okay. 8 out of 53 reviews
3 - Okay 15%
Rating 2 - Poor. 5 out of 53 reviews
2 - Poor 9%
Rating 1 - Terrible. 9 out of 53 reviews
1 - Terrible 17%

3.7/5

Cleanliness

3.5/5

Staff & service

3.1/5

Amenities

3.2/5

Property conditions & facilities

4/5 Good

Liked: Staff & service
Stayed 2 nights in Feb 2020

1/5 Terrible

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2020

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The hotel was ok but food no good no much choice for drinks we change to other hotel much better Meliá cayó coco
Stayed 3 nights in Dec 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is rated at 5 stars, however it seems more like 3.5 stars. Pros: Lovely beach staff are typically bilingual Comfortable beds Excellent food Cons: A bit run down. It leaks when it rains in the lobby and restaurants. The bathroom only had very hot water, no cold, no room temperature. All outlets in the rooms are 220v.
Stayed 3 nights in Aug 2019

5/5 Excellent

Stayed 4 nights in Jun 2019