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Balcary Bay Hotel

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Rollaway beds
Rollaway beds
Rollaway beds
Rollaway beds

Overview of Balcary Bay Hotel

Balcary Bay Hotel

3.5 out of 5

4.7/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Restaurant
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Shore Road, Auchencairn, Castle Douglas, DG7 1QZ

Explore the area

  • Popular LocationRockcliffe Beach30 min drive
  • Popular LocationDino Park56 min drive
  • Popular LocationDrumlanrig Castle66 min drive

Choose dates to view prices

About this area

Castle Douglas

Balcary Bay Hotel is located in Castle Douglas. The Whitehouse Gallery and Stewartry Museum are cultural highlights, and some of the area's activities can be experienced at 7stanes - Dalbeattie and Colvend Golf Club. Guests appreciate the hotel's quiet location.

What's nearby

  • Dundrennan Abbey - 13 min drive
  • Kippford Beach - 29 min drive
  • Rockcliffe Beach - 30 min drive
  • Dino Park - 56 min drive
  • Drumlanrig Castle - 66 min drive

Getting around

  • Glasgow International Airport (GLA) - 121 min drive

Restaurants

  • Old Smugglers Inn - 6 min drive
  • Glen Isle Inn - 11 min drive
  • The Willow Tree - 11 min drive
  • Anchor Hotel - 22 min drive
  • Barend Bar and Restaurant - 25 min drive

About this property

Balcary Bay Hotel

3.5-star hotel with free breakfast and restaurant
Balcary Bay Country House Hotel takes its name from the beautiful bay on which it stands, in an area of Galloway that is romantic in its isolation, and which was once full of intrigue. Hestan Isle, the hide-out of 17th century smugglers, fronts the hotel's view across the Solway coast, while beyond rise the majestic peaks of the Cumbrian Lake District.Romantic, Secluded, Tranquil and Welcoming. The hotel is under personal supervision of resident manager Graeme Lamb, assuring you of a warm, friendly and efficient service.Traditional Scottish hospitality along with the emphasis on fine food & wines can be found in the provision of comfortable facilities within the reassuring intimacy of a family run hotel, creating a quite unique atmosphere.
Balcary Bay Hotel offers 20 forms of accommodation. Rollaway/extra beds (surcharge) are also available.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Rollaway/extra beds (surcharge)

Conveniences

  • No lifts

Guest services

  • Dry-cleaning service

Languages spoken

  • English

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra beds (surcharge)

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property

Pets

Pets stay for free
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.00 per night.
Cots (infant beds) are available for GBP 20.00 per stay

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: GBP 20.00 per stay
  • Rollaway bed fee: GBP 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit or debit cards, Visa and Mastercard; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Property is also known as

Balcary Bay Hotel Castle Douglas
Balcary Bay Castle Douglas
Balcary Bay Hotel Hotel
Balcary Bay Hotel Castle Douglas
Balcary Bay Hotel Hotel Castle Douglas

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 18 out of 23 reviews
5 - Excellent 78%
Rating 4 - Good. 4 out of 23 reviews
4 - Good 17%
Rating 3 - Okay. 1 out of 23 reviews
3 - Okay 4%
Rating 2 - Poor. 0 out of 23 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 23 reviews
1 - Terrible 0%

5.0/5

Cleanliness

4.8/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location on the beach with superb views of the estuary. This was my third visit and the new owners are keeping up the high standard of excellent food, friendly service and a relaxing place to stay
Stayed 2 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well organised and comfortable stay
Comfortable stay. Food/breakfast/dinner good, as well as organised; clear. All is well managed by the whole team, in line with regulations. Great circular on the doorstep, with great views.
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel in an idyllic setting with views over the bay. Food is top notch too. Even the current ban on serving alcohol indoors didn’t spoil our enjoyment too much!!
Stayed 2 nights in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
calm among the cHal’s !!!!
Excellent & safe in every aspect
Stayed 4 nights in Sep 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting. Excellent decor. Very good food. Good for walking. If the weather is bad the only option is to sit and read. TV in room is Freeview so an upgrade to SKY channels would improve matters .
Stayed 2 nights in Aug 2020