Ratings based on 1,748 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Birmingham

Nice hotel excellent position

Posted 20-Feb-2017
Really enjoyed the stay, the hotel looks new and the condition it's excellent. Checkin at 2 was not really convenient but we managed to use time somehow .
5out of 5
Recommended
for Everyone
by A verified traveller

Wonderful location, ideal for our one night away.

Posted 16-Feb-2017
Pros: Opulence, convenience and price.
Cons: Nothing
Location: Where do I begin ! So much heritage in just a small catchment area.
Very good location, easy access to the bay just 'tip top' !
5out of 5
Recommended
for Everyone
by A verified traveller from Cardiff

lovely hotel, close to city and.local amenities

Posted 16-Feb-2017
Lovely hotel, great rooms, friendly staff, easy to locate, close to local amenities and city centre.
4out of 5
Recommended
for Everyone
by A verified traveller from Guisborough

Good location

Posted 16-Feb-2017
Recently stayed hear for the rugby and was impressed with its location to Cardiff Bay and bars and restaurants.
5out of 5
Recommended
for Couples
by A verified traveller from herefordshire

Comfortable hotel, easy walk to the theatre

Posted 10-Feb-2017
Pros: Excellent breakfast, free newspaper, friendly reception.
Cons: Wardrobe in bedroom: too small, difficult to use.
Location: Close to Cardiff Bay, restaurants theatre and Assembly building
Apart from initial frustration finding Road access to the hotel, we found it ideal in every way. Staff at every level was friendly and helpful.
5out of 5
Recommended
for Everyone
by A verified traveller from UK

Nice and comfortable

Posted 19-Jan-2017
This is one of the best hotels in have stayed in for a very long time. Very comfortable and we even got a bath robe which was a very nice touch and was very unexpected. I highly recommend this hotel you will not be disappointed.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Jan-2017
Spacious. Decent room service at a reasonable price.
4out of 5
Recommended
for Everyone
by A verified traveller from merthyr tydfil

Posted 18-Jan-2017
Very nice hotel, free parking within a few minutes walk of Cardiff bay. Rooms very comfortable, two double beds and coffee making facilities. It was our second time to stay here and would definitely stay again but don't think I'd bother with the breakfast next time.
3out of 5
by A verified traveller from Derby

Nice hotel but not safe to leave belongings

Posted 10-Jan-2017
Pros: Location, food
Having spent nearly £1400 on a break there it was disappointing to forget a phone charger in the room and then within hours of leaving to have that charger stolen, the charger is of very little value but it's the principle that your belongings are not safe. The hotel itself is very pleasing to the eye and a great location, the breakfast is of tremendous quality, I would not recommend staying due to lack of security of belongings.
4out of 5
Recommended
for Everyone
by A verified traveller from Warwick

Great City Break

Posted 05-Jan-2017
We have stayed at this hotel several times over the past few years with the kids for short breaks and it has always been very nice. It is only a few minutes walk to the Red Dragon centre and Cardiff Bay. Great place to stay if you want to visit the Doctor Who Experience & Cinema with lots of places to go and eat and drink. Very close to the train station which will get you to Cardiff in 5 minutes and runs nearly every 11 minutes. We will be back soon.