Ratings based on 220 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 18-May-2016
Habitacion amplia y cómoda, el gran inconveniente es q no tiene ascensor.
3out of 5
by A verified traveller from GB

clean, warm, close to the airport, staff helpful

Posted 06-Mar-2016
fast and easy check in, clean and warm, great for a one night stop before flying
3out of 5
by GYSLAINE from Mougins

Posted 22-Feb-2016 on Hotels
Un bref séjour sur le Kyriad de Carcassonne. Sympathique. Seul bémol un peu loin du centre de la ville mais hôtel facile à trouver avec un GPS. Accueil sympathique et chambre correcte et pas bruyante
3out of 5
by GILLES

This traveller left a rating score only Posted 20-Feb-2016 on Hotels
3out of 5
by A verified traveller

Posted 13-Feb-2016 on Hotels
Eau tiède - plinthe sdb décollée
3out of 5
by alexandre

This traveller left a rating score only Posted 10-Feb-2016 on Hotels
4out of 5
by nicolas

This traveller left a rating score only Posted 30-Jan-2016 on Hotels
2out of 5
by John from Hamilton, Scotland

Not what we were led to expect...

Posted 26-Jan-2016 on Hotels
Very disappointing. We were looking for a hotel that was clean, comfortable and inexpensive but that was also near the airport (we were on foot) and where we could get a meal. The room was fine. Staff were pleasant and helpful. We booked this hotel because, from the information on the hotels.com web page, (1) it seemed to be within easy walking distance from the airport (2) there was a "free shuttle available on request", and (3) there was a "restaurant which serves breakfast, lunch and dinner". Sounded perfect. Despite booking a week in advance, the hotel had no record of us. Fortunately they had a room available so this was easily resolved. We had discovered that, although the hotel is near the airport, getting there on foot would be difficult and dangerous as it involved crossing busy roads with no footpath or crossings. However when we tried to arrange the “free shuttle” we were told that none was available. Later, when we tried to book dinner in the restaurant we were told that it was only open for breakfasts. When we asked about local alternatives it transpired that, other than cheap fast food outlets, there was only one restaurant that would be open in the evening. We went there (negotiating the busy roads as carefully as possible) and it was OK, but not what we’d hoped for. A small point – there was no bottled water in the room, despite this being promised on the web page. Overall, what was advertised was not what we got, and we won’t be booking this hotel again.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 08-Jan-2016 on Hotels
4out of 5
by A verified traveller from Glasgow

Convenient, value hotel close to Carcassonne airpo

Posted 06-Jan-2016
Pros: Friendly, helpful staff (a taxi was ordered for us), room facilities including kettle and drinks facilities
Cons: Bathroom ventilation and shower curtain length
Location: Handy for the airport
The hotel was easy to find, the staff were friendly and spoke good English, and the rooms were clean and reasonably comfortable. The only criticism I would make was that the shower curtain was too long, so it touched your feet and the bathroom ventilation was poor, but I was prepared to put up with that for the price. Wonder of wonders (in a French hotel), it had a kettle and drinks facilities. The self-service breakfast buffet was plentiful.