Ratings based on 266 Verified Reviews

3.6 out of 5
78% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Short birthday break away

Posted 28-Jun-2017
Pros: The staff were very friendly and helpful and spoke good English
Cons: Not much really - value for money
Location: Bit out on a limb and without a car need to either like walking or use buses....which don't run on a Sunday.
The Kyriad was more like the Campanile style. For a short short stay it was ideal but bit out of the City if you don't have a car.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Dec-2016 on Hotels
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 14-Nov-2016 on Hotels
4 out of 5
by A verified traveller

Good overnight accomodation

Posted 28-Sep-2016 on Hotels
Overnight stay. Near historic city 10 minute drive. No restaurant Saturday night helpful staff
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 27-Sep-2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveller from GB

clean, warm, close to the airport, staff helpful

Posted 06-Mar-2016
fast and easy check in, clean and warm, great for a one night stop before flying
2 out of 5
by John from Hamilton, Scotland

Not what we were led to expect...

Posted 26-Jan-2016 on Hotels
Very disappointing. We were looking for a hotel that was clean, comfortable and inexpensive but that was also near the airport (we were on foot) and where we could get a meal. The room was fine. Staff were pleasant and helpful. We booked this hotel because, from the information on the hotels.com web page, (1) it seemed to be within easy walking distance from the airport (2) there was a "free shuttle available on request", and (3) there was a "restaurant which serves breakfast, lunch and dinner". Sounded perfect. Despite booking a week in advance, the hotel had no record of us. Fortunately they had a room available so this was easily resolved. We had discovered that, although the hotel is near the airport, getting there on foot would be difficult and dangerous as it involved crossing busy roads with no footpath or crossings. However when we tried to arrange the “free shuttle” we were told that none was available. Later, when we tried to book dinner in the restaurant we were told that it was only open for breakfasts. When we asked about local alternatives it transpired that, other than cheap fast food outlets, there was only one restaurant that would be open in the evening. We went there (negotiating the busy roads as carefully as possible) and it was OK, but not what we’d hoped for. A small point – there was no bottled water in the room, despite this being promised on the web page. Overall, what was advertised was not what we got, and we won’t be booking this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Glasgow

Convenient, value hotel close to Carcassonne airpo

Posted 06-Jan-2016
Pros: Friendly, helpful staff (a taxi was ordered for us), room facilities including kettle and drinks facilities
Cons: Bathroom ventilation and shower curtain length
Location: Handy for the airport
The hotel was easy to find, the staff were friendly and spoke good English, and the rooms were clean and reasonably comfortable. The only criticism I would make was that the shower curtain was too long, so it touched your feet and the bathroom ventilation was poor, but I was prepared to put up with that for the price. Wonder of wonders (in a French hotel), it had a kettle and drinks facilities. The self-service breakfast buffet was plentiful.
3 out of 5
by Patrick

This traveller left a rating score only Posted 21-Nov-2015 on Hotels
5 out of 5
by A verified traveller

Posted 05-Oct-2015 on Hotels
It was a great place to stay to see the lovely city before catching an early flight home. It was clean, comfortable with a great shower, TV and even a kettle; excellent value for money.