Ratings based on 18 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 14-May-2015 on Hotels
3 out of 5
by A verified traveller from NYC

One issue after the other...

Posted 04-Dec-2014
Pros: The location, great "central" spot on the Atlantic Seaboard to get you quickly to the CBD, Camp's Bay, Lion's Head, etc.
Cons: The staff and some cosmetic updates.
Location: Lion's Head, Sea Point Promenade, Camp's Bay
I'll start off by saying that more or less the hotel was fine and had I booked what I actually received I don't think I would take such an issue. Booking on here it listed a "1 Bedroom Suite"....after spending 20 hours getting to CPT I was happy to check in and get to my room. Walk in and it was pretty much a studio with a kitchenette and a small waist high counter that divided the bed and the living area, plus the bathroom. I sat on the bed and looked over my papers to confirm I had booked a 1BR...I went back down and said I think I got the wrong room, I booked a 1BR...."no sir room XYZ is a 1BR". But there is no separate room for the bed..."yes that's a 1BR". I wasn't going to fight I went back upstairs. In a nutshell: The walls and ceilings are very thin, the interior design of the rooms is updated but the general areas are a bit 1990s. The staff was never rude but many questions from front desk were answered by pointing without even looking up from paperwork. I had one meal at the restaurant which was pretty good. When I went to check out I asked for the parking to be taken off my room since it was a "Free Parking, Free Breakfast" listing...I was told that free parking was available on the street and in the surrounding area. Had I more energy I would have pushed back...but at the end of the day it wasn't that much rand.
4 out of 5
Recommended
for Couples
by A verified traveller

Great Location

Posted 07-Nov-2014 on Hotels
The Hotel was in a great location for us, with close links to the city centre, Camps Bay and Hout Bay. Our only real complaint was the parking facilities. They were extremely cramped due to localised construction works.
4 out of 5
Recommended
by A verified traveller

Posted 26-Oct-2014 on Hotels
Good hotel but they might arrange parking problem.
5 out of 5
Recommended
for Everyone
by A verified traveller

ein perfektes Hotel zum Wohlfühlen

Posted 10-Dec-2013
Pros: superfreundliches Personal perfekte Lage ausgezeichnetes Frühstücksangebot
Cons: Liegen ohne Auflagen im Gartenbereich keine Poolhandtücher
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Dec-2013
Pros: Lage des Hotels und Freundlichkeit des Personals
Cons: keine Auflagen auf den Liegen keine Handtücher am Pool
Location: Zentral
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Dec-2013
Cons: die Liegen im Garten haben keine Auflagen- daher sehr unbequem gibt es am Pool Handtücher ?? keiner da zum fragen.
hat uns sehr gut gefallen
5 out of 5
Recommended
by N. Baker from Kent, UK

SUPERB LOCATION, SERVICE AND COMFORT

Posted 25-Mar-2013 on Hotels
It has been many years since I last stayed at this hotel and she is showing her age a little, but there is very little to find fault with. The cleanliness and comfort of the suite was perfect, the service in the restaurant and bars was excellent and the breakfast was the best I have seen anywhere in the world. My only criticism is that the restaurant is closed to residents when there is a function on, and this was not expected on our first night. Consequently we had to walk to a nearby restaurant for dinner which was not at all convenient or good, especially when we were very tired from a long flight.
4 out of 5
Recommended
for Everyone
by Semikolon from KA

Nettes Hotel in Küstenlage

Posted 14-Feb-2013
Pros: Lage Personal Frühstück
Location: Küstennähe aber natürlich in dieser Gegend kein echter Badestrand.
Die Lage ist recht gut - man ist mit dem Auto in 5min an der Waterfront oder auch in CampsBay. Es gibt sogar einen kostenlosen Shuttle ! Aber auch in 'zu Fuss' Nähe gibt es einige recht gute Lokale. Die Zimmer (wir waren in 2 verschiedenen) haben leider ihre beste Zeit schon hinter sich und benötigen ein Lifting aber sind sauber und haben eine tolle Aussicht. Das Personal war sehr freundlich und hilfsbereit und das Frühstück war echt KLASSE. Zwar wollte man uns die incl. Parkgebühr berechnen aber nach kurzem Palaver war die Sache gegessen.
4 out of 5
Recommended
for Couples
by CL&ML

Guest ratings

Posted 01-Dec-2012 on Hotels
Very satisfied. Parking is a problem in the evenings. Overall a very nice stay.