Title: The Black Horse Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Black Horse This charming hotel offers a peaceful retreat near Canterbury Cathedral, where travelers can unwind in the garden or stay connected with WiFi access ## Photo gallery for The Black Horse ![Garden - The Black Horse (Canterbury)](https://images.trvl-media.com/lodging/7000000/6480000/6473900/6473880/3e554dec.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Double Room, Ensuite (in the Garden) - The Black Horse (Canterbury)](https://images.trvl-media.com/lodging/7000000/6480000/6473900/6473880/bdaaf4e2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - The Black Horse (Canterbury)](https://images.trvl-media.com/lodging/7000000/6480000/6473900/6473880/f1d2483a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - The Black Horse (Canterbury)](https://images.trvl-media.com/lodging/7000000/6480000/6473900/6473880/a9b56ec4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - The Black Horse (Canterbury)](https://images.trvl-media.com/lodging/7000000/6480000/6473900/6473880/aab9e880.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Black Horse, steps from historic Canterbury Cathedral, offers a tranquil atmosphere and complimentary breakfast. Guests enjoy the peaceful garden, WiFi in common areas, and convenient luggage storage during their stay. ## Reviews 7.6 Good ## Popular amenities - Free Wi-Fi - Parking available - Housekeeping £83 includes taxes & fees 26 Jan - 27 Jan ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=6473880&PinnedHotelID=6473880&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=6473880&PinnedHotelID=6473880&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=6473880&PinnedHotelID=6473880&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=6473880&PinnedHotelID=6473880&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=6473880&PinnedHotelID=6473880&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=6473880&PinnedHotelID=6473880&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=6473880&PinnedHotelID=6473880&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=6473880&PinnedHotelID=6473880&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Basic Single Room, Ensuite (Cosy) ![Basic Single Room, Ensuite (Cosy)](https://images.trvl-media.com/lodging/7000000/6480000/6473900/6473880/4ead3f33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room, Ensuite (Cosy) 8.0 Very good 1 review ### Highlights Heating Fridge Flat-screen TV Hypo-allergenic bedding Fan Separate bedroom Private bathroom Hairdryer - 1 bedroom - Sleeps 2 - 1 Single Bed ### View all photos for Double Room, Ensuite (in the Garden) ![Double Room, Ensuite (in the Garden)](https://images.trvl-media.com/lodging/7000000/6480000/6473900/6473880/0d694282.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Ensuite (in the Garden) 9.4 Exceptional 3 reviews ### Highlights Deck/patio Soundproofed Heating Fridge Flat-screen TV Hypo-allergenic bedding Memory foam bed Blackout curtains - 161 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Traditional Double Room, Ensuite ![Traditional Double Room, Ensuite | Miscellaneous](https://images.trvl-media.com/lodging/7000000/6480000/6473900/6473880/e39d8705.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Double Room, Ensuite 8.0 Very good 1 review ### Highlights Fireplace Heating Fridge Flat-screen TV Hypo-allergenic bedding Fan Separate bedroom Hairdryer - 161 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Basic Twin Room, Ensuite (Attic-restricted height ) ![Basic Twin Room, Ensuite (Attic-restricted height )](https://images.trvl-media.com/lodging/7000000/6480000/6473900/6473880/00e65adf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Twin Room, Ensuite (Attic-restricted height ) ### Highlights Heating Fridge Flat-screen TV Hypo-allergenic bedding Fan Separate bedroom Private bathroom Shower/bath combination - 140 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCanterbury-Hotels-The-Black-Horse.h6473880.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCanterbury-Hotels-The-Black-Horse.h6473880.Hotel-Information) ## About the area Canterbury is home to The Black Horse. Kent Downs and West Blean & Thornden Woods reflect the area's natural beauty and area attractions include Solly's Orchard and Dane John Gardens. Lady Wootton's Green and Howletts Wild Animal Park are also worth visiting. Take the opportunity to explore the area for outdoor excitement like cycling and other activities like birdwatching. [Visit our Canterbury travel guide](https://www.expedia.co.uk/Canterbury.dx4596) [View more B&B in Canterbury](https://www.expedia.co.uk/Canterbury-Bed-And-Breakfasts.d4596-aaBedAndBreakfasts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.28229%2C1.07134&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tkquqqFhZseCU5CsJIn2uhjBZx0=) 11 Orchard Street, Canterbury, England, CT2 8AP ### What's nearby - Westgate Gardens \- 4 min walk \- 0.3 miles - Westgate Gardens and Towers \- 5 min walk \- 0.3 miles - Marlowe Theatre \- 7 min walk \- 0.4 miles - Canterbury Cathedral \- 10 min walk \- 0.6 miles - University of Kent \- 11 min walk \- 0.6 miles ### Getting around - Canterbury West Station - 6 min walk - London (SEN-Southend) - 103 min drive ### Restaurants - ‪Black Griffin - ‬7 min walk - ‪The West Gate Inn (Wetherspoon) - ‬5 min walk - ‪Cafe des Amis du Mexique - ‬5 min walk - ‪The Cricketers - ‬7 min walk - ‪Lady Luck Bar - ‬7 min walk ## About this property ### The Black Horse Bed & breakfast near Canterbury Cathedral The Black Horse provides amenities, such as free breakfast and a garden. Stay connected with free WiFi in public areas. Other perks include: - Self-parking (surcharge), luggage storage and smoke-free property ## Similar properties ![Garden](https://images.trvl-media.com/lodging/20000000/19230000/19226200/19226133/c2e7e58d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Greyfriars Lodge Canterbury - Breakfast included - Free Wi-Fi - Housekeeping 6.8 338 reviews £58 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=19226133&PinnedHotelID=19226133&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Room (Room 5)](https://images.trvl-media.com/lodging/102000000/101390000/101380700/101380608/0fe0d550.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Maidens Chambers Canterbury - Free Wi-Fi - Restaurant - Bar - Housekeeping 8.8 Excellent 13 reviews £68 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=101380608&PinnedHotelID=101380608&HadPinnedHotel=true®ionId=-1&adults=2) ![Triple Room, Private Bathroom (Room 4) | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/14000000/13460000/13454500/13454445/d0667ade.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Coach House Canterbury Canterbury - 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Free Wi-Fi 9.0 Wonderful 42 reviews £92 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=106150199&PinnedHotelID=106150199&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/80000/75300/75259/dedf6583.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Falstaff Hotel Canterbury - Free Wi-Fi - Restaurant - Breakfast available - Parking available 8.8 Excellent 1,004 reviews £76 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=75259&PinnedHotelID=75259&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/3000000/2470000/2462800/2462762/973aef63.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Victoria Hotel Canterbury - Parking included - Free Wi-Fi - Restaurant - Breakfast available 9.0 Wonderful 1,001 reviews £61 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=2462762&PinnedHotelID=2462762&HadPinnedHotel=true®ionId=-1&adults=2) ![Fabulous Suite | Terrace/patio](https://images.trvl-media.com/lodging/1000000/900000/891700/891607/4991f36e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ABode Canterbury Canterbury - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 1,015 reviews £66 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=891607&PinnedHotelID=891607&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/9000000/8030000/8026900/8026872/c0f8a553.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Thanington Hotel Canterbury - Pool - Breakfast included - Parking included - Free Wi-Fi 8.8 Excellent 465 reviews £85 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=8026872&PinnedHotelID=8026872&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/2000000/1210000/1208500/1208460/c5a330b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Evenhill Canterbury - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.2 Wonderful 287 reviews £72 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=1208460&PinnedHotelID=1208460&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Parking on site (surcharge) - Limited on-site self parking ### Food and drink - Free breakfast available ### Conveniences - Luggage storage ### Guest services - Housekeeping (daily) ### Outdoors - Garden ### Accessibility - No lift ### More - Smoke-free property ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Early check-in subject to availability Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property is professionally cleaned If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts A car is not required for transport to and from this property ### Property is also known as Black Horse B&B Canterbury Black Horse Canterbury Black Horse B&B Canterbury Black Horse Canterbury Bed & breakfast The Black Horse Canterbury Canterbury The Black Horse Bed & breakfast The Black Horse Canterbury Black Horse B&B Black Horse Bed & breakfast The Black Horse The Black Horse Canterbury The Black Horse Bed & breakfast The Black Horse Bed & breakfast Canterbury ## Frequently asked questions ### Is The Black Horse pet-friendly? ### How much does it cost to stay at The Black Horse? ### How much is parking at The Black Horse? ### What time is check-in at The Black Horse? ### What time is check-out at The Black Horse? ### Where is The Black Horse located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Black Horse Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.8 Location ### 8.2 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 29 8 - Good 29 6 - Okay 7 4 - Poor 9 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### louie 14 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good value, nice room and kind staff ##### louie Stayed 1 night in Oct 2025 ### 10/10 Excellent #### stephen 29 Apr 2025 Liked: Amenities, property conditions & facilities Enjoyed our stay ##### stephen Stayed 1 night in Apr 2025 ### 8/10 Good #### Lance 26 Sept 2025 Liked: Property conditions & facilities Location was very walkable to everything. Breakfast was included and the breakfast service was very good. The bed was not very comfortable and the pillows were very flat. I liked the overall vibe of the place, the courtyard was nice. ##### Lance Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Margaret 18 Jul 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Tranquil retreat. A beautifully appointed room with a lovely, peaceful garden out back, wonderful to relax in after a long day of sightseeing. Excellent breakfast and service. ![](https://a.travel-assets.com/ugc/hotel-reviews/6e5cae8b-b831-4ec5-bc1e-6c6770fab6f9-1752871528931.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Margaret Stayed 1 night in Jul 2025 ### 8/10 Good #### Jackie 7 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Check in was excellent...worked perfectly Great location ##### Jackie Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Nicholas 3 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities A simple B&B that does exactly what you expect. I'd happily stay there again. ##### Nicholas Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Verified traveller 20 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### my stay It was a pleasant stay, breakfast was good too. ##### Verified traveller Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Tracy 11 Mar 2025 Liked: Cleanliness, property conditions & facilities, room comfort Lovely stay - need some bottled water in the room as unable to fill kettle it kept coming out warm from the tap so unable to drink ##### Tracy Stayed 1 night in Mar 2025 ### 8/10 Good #### Sarah 27 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good visit, I would book again. Nice people who run it, good breakfast. The lady who made my breakfast was very kind. Good bed, good shower. Good location. ##### Sarah Stayed 2 nights in Jan 2023 ### 6/10 Okay #### Julian 28 May 2024 Liked: Staff & service Very quaint but noisy ##### Julian Stayed 1 night in May 2024 ### 10/10 Excellent #### Janet 1 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Conference stay We stayed while attending a conference at the university. The location was excellent (close to the town center, easy to reach the university, close to the train station) and the hosts were very hospitable and easygoing! We stayed in the garden suite and really enjoyed the access to the garden from our room, which was also very comfortable. Breakfast was fantastic! ##### Janet Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### sonia 24 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great value for money! Close to Canterbury , shops a five minute walk at the most and pubs and restaurants even less. We stayed in the garden room which felt bright and airy and it was lovely to sit in the garden with a glass of wine.. This isn't a pub anymore so there wasn't anyone to welcome us which wasn't a problem.. But breakfast had friendly staff and tasty food.. Our only small problem was getting our key code as we booked last minute, but after a phone conversation it was sorted straight away. Would definitely stay again and recommend to friends.. ##### sonia Stayed 1 night in Aug 2024 ### 8/10 Good #### Tina 2 May 2023 Liked: Cleanliness, staff & service Ok ##### Tina Stayed 3 nights in Apr 2023 ### 8/10 Good #### Jerry 17 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Actually, I was sick the entire time I was there, not the fault of the Black Horse. However, the parking situation is terrible. While sick, I had to move the car several times. I found my rental car was side-swiped, and I'm having to pay for damages my insurance doesn't cover. Again, not the fault of the Black Horse. ##### Jerry Stayed 5 nights in Oct 2024 ### 6/10 Okay #### Mike 13 Aug 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service The room was fine, the guy on reception (although new and not very experienced) was fine - my only issue was that the pub was closed the night we stayed - and I wasn't expecting that.... it would appear the pub is only open certain nights of the week and that is not made clear on their site... also parking is a bit of an issue as everywhere around is permit parking only. However it is a great location to walk into the city, and Canterbury is really lovely. ##### Mike Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Ken 9 Nov 2024 Disliked: Property conditions & facilities I could not stay and had to book another hotel for the night. The door to the garden did not lock and only a broken lump of metal was holding it closed. This fell on me when I was trying to open the door. A disgrace, I would like a refund ##### Ken Stayed 1 night in Nov 2024 ### 4/10 Poor #### Wayne 7 Sept 2022 Disliked: Amenities, property conditions & facilities No wardrobe or even hanging rails available in the bedroom ??. Staff looked somewhat overwhelmed at breakfast, food hygiene was pretty much non existent. No apology from the staff either after a fire alarm went off at silly o'clock in the morning. Fully aware that sometimes these things can happen accidentally but an acknowledgement of interrupted sleep would've been welcomed Overall would have to say this was the least pleasant experience I've ever had whilst on a break either at home or abroad. Don't be surprised if your expectations based on a half decent website don't marry up with the reality of staying there. ##### Wayne Stayed 1 night in Sep 2022 ### 10/10 Excellent #### michael 14 Aug 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### mooie stad de eigenaresse was kortaf. Haar hulp daarentegen was vriendelijk ook al kende ze de taal niet goed. De kamer was verder gewoon wat je verwacht dus goed ##### michael Stayed 1 night in Aug 2023 ### 6/10 Okay #### Torhild 13 Jul 2022 Disliked: Cleanliness, room comfort #### Besøk i Canterbury Litt spesiell innsjekking. Hyggelig personale. Veldig trang trapp opp til rommet. Kjøleskapet fungerte ikke, selv om vi ga beskjed , og det ble sett til. Dårlig avløp i vask og dusj. Misforståelser angående frokosten. Hotels.com ga oss beskjed om at frokost var innkludert, det mente stedet at vi ikke hadde. Personalet var veldig hyggelig. Kun nye håndklær og tømming av søppel en av tre dager. Beliggenheten var god. Vil nok ikke retunere hit. ##### Torhild Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Facundo 19 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice B&B! The staff is very service-oriented and kind! The breakfast is delicious and made from scratch with fresh ingredients. The hotel is located within a quick walk (5 mins or less) to the west train station and the city center. I confidently recommend this place! ##### Facundo Stayed 1 night in May 2022 ### 8/10 Good #### Simon 21 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very welcoming and helpful friendly staff 😀. Expedia said there was parking ,which is a stretch of the imagination . There is a road with cars parked on it. Haha!! ##### Simon Stayed 3 nights in Apr 2022 ### 8/10 Good #### M 18 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall very good, location was excellent for getting into town. Spotlessly clean and service was very friendly. They are very accomodating when it comes to breakfast. Only negatives was a small issue with the wifi and the lack if parking, but there was a very reasonable multistory around the corner. ##### M Stayed 1 night in Nov 2021 ### 4/10 Poor #### Christine 1 Oct 2021 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Worst Break ever Our room was very disappointing, The toilet basin was loose from the wall & leaking. The radiator we wasn't able to turn off & the weather was lovely and hot 17th & 18th Sept. We were banking, This was mention to the manager first thing in the morning.They did try & get there handy man in but no answer to his phone. second night even hotter didnt get much sleep both night, woke up in morning feeling very sick, The window was open & there was so much rubbish just outside the window that could have been cleared away. We didn't stay for breakfast due to us feeling unwell. I telephoned the manager later that day (Kirsty) & complained I said it wasn't expectable to let that Room 10 & I believe we needed so sort of a refund. Kirsty agreed & said that she would have to speak to the owner & would call me back, Guess what Kirsty didn't return my call so I call again - Kirsty said that The Black Horse wasn't letting out the Room on the 18th. She agreed that we should have a refund, But still hadn't seen the owner, Ha still wanting for that call its gone TWO WEEKS - And no call . ##### Christine Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### Joselito 19 Sept 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The B&B was lovely and wonderful. Breakfast are great and the staff are nice and friendly. ##### Joselito Stayed 1 night in Sep 2021 ### 2/10 Terrible #### Verified traveller 11 Sept 2021 Disliked: Cleanliness, staff & service, room comfort #### Disorganised chaos Complete shambles the self check in didn’t work also had no emails to guide through the process upon arrival.eventually gained access The room I was finally allocated wasn’t cleaned dirty bathroom,bed not changed,bins not emptied etc telephoned the number on the desk and complained a very angry woman who was very rude arrived to clean the room thoroughly eventually got to bed after midnight!! The third night I was awakened by a stranger opening my door via a digital key code and entering turning on all the lights telling me I was in her room and I had to leave because she had booked and been allocated it!!! Was promised a refund and receipt and so far nothing My advice is DO NOT STAY HERE !!!!! ##### Verified traveller Stayed 4 nights in Sep 2021 ## Expedia's Latest Trends ### Hotels > [Carden Park](https://www.expedia.co.uk/Chester-Hotels-Carden-Park.h190780.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Hampton by Hilton London Stansted Airport](https://www.expedia.co.uk/Stansted-Hotels-Hampton-By-Hilton-London-Stansted-Airport.h18464320.Hotel-Information) > > [Stratford Manor Hotel](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Stratford-Manor.h27936.Hotel-Information) > > [Ashford International Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Ashford-International-Hotel.h527123.Hotel-Information) > > [Retallack Resort](https://www.expedia.co.uk/St-Columb-Major-Hotels-Retallack-Resort.h4537229.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Sand Bay Holiday Village](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-Sand-Bay-Holiday-Village.h11443695.Hotel-Information) > > [St Michael's Resort](https://www.expedia.co.uk/Falmouth-Hotels-St-Michaels-Resort.h2951426.Hotel-Information) > > [Crowne Plaza Stratford Upon Avon by IHG](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Crowne-Plaza-Stratford-Upon-Avon.h11307.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Norbreck Castle Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Norbreck-Castle-Hotel.h6377.Hotel-Information) > > [Eastwell Manor, Champneys Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Eastwell-Manor.h905662.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.co.uk/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Hollins Hall Hotel, Golf & Country Club](https://www.expedia.co.uk/Shipley-Hotels-Hollins-Hall-Hotel.h63744.Hotel-Information) > > [Chesford Grange Hotel](https://www.expedia.co.uk/Kenilworth-Hotels-Chesford-Grange.h920291.Hotel-Information) > > [Grand Burstin Hotel Folkestone](https://www.expedia.co.uk/Folkestone-Hotels-Grand-Burstin-Hotel-Folkestone.h1201483.Hotel-Information) > > [The Mill Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-The-Mill-Hotel-Spa.h1695656.Hotel-Information) > > [Village Hotel Manchester Ashton](https://www.expedia.co.uk/Ashton-Under-Lyne-Hotels-Village-Hotel-Manchester-Ashton.h1848975.Hotel-Information) > > [The Winchester Hotel & Spa](https://www.expedia.co.uk/Winchester-Hotels-The-Winchester-Hotel-Spa.h26080.Hotel-Information) > > [Hilton at St George's Park, Burton Upon Trent](https://www.expedia.co.uk/Burton-On-Trent-Hotels-Hilton-At-St-Georges-Park.h5094740.Hotel-Information) > > [Radisson Blu Hotel Manchester, Airport](https://www.expedia.co.uk/Manchester-Hotels-Radisson-Blu-Hotel-Manchester.h120016.Hotel-Information) > > [The Spa Hotel](https://www.expedia.co.uk/Royal-Tunbridge-Wells-Hotels-The-Spa-Hotel.h8849.Hotel-Information) > > [Hythe Imperial Hotel Spa & Golf](https://www.expedia.co.uk/Hythe-Hotels-Hythe-Imperial-Hotel-Spa-Golf.h9108.Hotel-Information) > > [The Rutland Arms Hotel, Bakewell, Derbyshire](https://www.expedia.co.uk/Bakewell-Hotels-The-Rutland-Arms-Hotel.h792056.Hotel-Information) > > [Harbour Beach Club & Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Harbour-Beach-Club-Hotel-Spa.h2261933.Hotel-Information) > > [Fistral Beach Hotel and Spa - Adults Only](https://www.expedia.co.uk/Newquay-Hotels-Fistral-Beach-Hotel-And-Spa-Adults-Only.h1895493.Hotel-Information) > > [Worcester Whitehouse](https://www.expedia.co.uk/Worcester-Hotels-Worcester-Whitehouse.h18498.Hotel-Information) > > [Cotswolds Hotel & Spa](https://www.expedia.co.uk/Chipping-Norton-Hotels-Cotswolds-Hotel-Spa.h13106835.Hotel-Information) ---