The Black Horse

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Bedroom
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Overview of The Black Horse

The Black Horse

3.0 star property

3.7/5 Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking available
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
11-12 Orchard Street, Canterbury, England, CT2 8AP

Explore the area

  • Popular LocationCanterbury Cathedral12 min walk
  • Popular LocationWingham Wildlife Park24 min drive
  • Popular LocationQuex Park31 min drive
  • AirportLondon (SEN-Southend)93 min drive

Choose dates to view prices

About this area

Canterbury

The Black Horse is located in Canterbury. Gulbenkian Theatre and Marlowe Theatre are cultural highlights, and some of the area's activities can be experienced at Whitstable and Seasalter Golf Club and Boughton Golf Club. Whitstable Museum and Gallery and Howletts Wild Animal Park are also worth visiting. Take the opportunity to explore the area for outdoor excitement like cycling and other activities like birdwatching.

What's nearby

  • St. Dunstan's Church - 3 min walk
  • Westgate Gardens and Towers - 5 min walk
  • Canterbury Cathedral - 12 min walk
  • Wingham Wildlife Park - 24 min drive
  • Quex Park - 31 min drive

Getting around

  • Canterbury West Station - 6 min walk
  • London (SEN-Southend) - 93 min drive

Restaurants

  • Refectory Kitchen - 4 min walk
  • A La Turka - 4 min walk
  • Cafe Des Amis - 5 min walk
  • Café du Soleil - 6 min walk
  • Cafe St. Pierre - 6 min walk

About this property

The Black Horse

3-star bed & breakfast near Marlowe Theatre
Along with self parking, this smoke-free bed & breakfast has a garden and free breakfast. WiFi in public areas is free. This bed & breakfast has 14 rooms.
The Black Horse offers 14 forms of accommodation. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)

Food and drink

  • Free breakfast available

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 6:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Black Horse B&B Canterbury
Black Horse Canterbury
Black Horse B&B Canterbury
Black Horse Canterbury
Bed & breakfast The Black Horse Canterbury
Canterbury The Black Horse Bed & breakfast
The Black Horse Canterbury
Black Horse B&B
Black Horse
Bed & breakfast The Black Horse
The Black Horse Canterbury
The Black Horse Bed & breakfast
The Black Horse Bed & breakfast Canterbury

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 15 out of 49 reviews
5 - Excellent 31%
Rating 4 - Good. 19 out of 49 reviews
4 - Good 39%
Rating 3 - Okay. 3 out of 49 reviews
3 - Okay 6%
Rating 2 - Poor. 7 out of 49 reviews
2 - Poor 14%
Rating 1 - Terrible. 5 out of 49 reviews
1 - Terrible 10%

4.4/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

2/5 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Worst Break ever
Our room was very disappointing, The toilet basin was loose from the wall & leaking. The radiator we wasn't able to turn off & the weather was lovely and hot 17th & 18th Sept. We were banking, This was mention to the manager first thing in the morning.They did try & get there handy man in but no answer to his phone. second night even hotter didnt get much sleep both night, woke up in morning feeling very sick, The window was open & there was so much rubbish just outside the window that could have been cleared away. We didn't stay for breakfast due to us feeling unwell. I telephoned the manager later that day (Kirsty) & complained I said it wasn't expectable to let that Room 10 & I believe we needed so sort of a refund. Kirsty agreed & said that she would have to speak to the owner & would call me back, Guess what Kirsty didn't return my call so I call again - Kirsty said that The Black Horse wasn't letting out the Room on the 18th. She agreed that we should have a refund, But still hadn't seen the owner, Ha still wanting for that call its gone TWO WEEKS - And no call .
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The B&B was lovely and wonderful. Breakfast are great and the staff are nice and friendly.
Stayed 1 night in Sep 2021

2/5 Poor

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Sep 2021

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Disorganised chaos
Complete shambles the self check in didn’t work also had no emails to guide through the process upon arrival.eventually gained access The room I was finally allocated wasn’t cleaned dirty bathroom,bed not changed,bins not emptied etc telephoned the number on the desk and complained a very angry woman who was very rude arrived to clean the room thoroughly eventually got to bed after midnight!! The third night I was awakened by a stranger opening my door via a digital key code and entering turning on all the lights telling me I was in her room and I had to leave because she had booked and been allocated it!!! Was promised a refund and receipt and so far nothing My advice is DO NOT STAY HERE !!!!!
Stayed 4 nights in Sep 2021