Title: The Westin Cancun Resort Villas & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=179995&destination=Cancun%2C+Quintana+Roo%2C+Mexico&selected=76719788&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # The Westin Cancun Resort Villas & Spa ## Photo gallery for The Westin Cancun Resort Villas & Spa ![Terrace/patio - The Westin Cancun Resort Villas & Spa (Cancun)](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/ac033a2f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 restaurants, breakfast served - The Westin Cancun Resort Villas & Spa (Cancun)](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2662x0y0-b9230df1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-cm flat-screen TV with digital channels - The Westin Cancun Resort Villas & Spa (Cancun)](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2663x0y0-5c562cd8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), steam room, body treatments, aromatherapy - The Westin Cancun Resort Villas & Spa (Cancun)](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/06740005.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 outdoor pools, free pool cabanas, pool umbrellas - The Westin Cancun Resort Villas & Spa (Cancun)](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/7b8519b7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies The Westin Cancun Resort Villas & Spa is near La Isla Shopping Mall. Visitors can relax at the poolside bar, unwind in the steam room and sauna after a spa treatment, and enjoy multiple dining options and tennis courts for active guests. ## Reviews 8.6 Excellent ## Popular amenities - Hot tub - Parking included - Free Wi-Fi - Air-conditioning ## Room options ### Check availability for these dates Tonight [Apr 3 - Apr 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 4 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Ocean View (Balcony) ![32-cm flat-screen TV with digital channels](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2663x0y0-5c562cd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed, Balcony, Ocean View (Balcony) 10.0 Exceptional 1 review - Ocean view - 414 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony) ![32-cm flat-screen TV with digital channels](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2663x0y0-5c562cd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed, Ocean View (Balcony) 9.0 Wonderful 4 reviews - Ocean view - 414 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Villa, 2 Bedrooms, Ocean View (Balcony) ![32-cm flat-screen TV with digital channels](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2662x0y0-ffc984f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 2 Bedrooms, Ocean View (Balcony) 10.0 Exceptional 1 review - Ocean view - 843 sq ft - Sleeps 6 - 2 Double Beds ### View all photos for Studio, 1 King Bed with Sofa bed, Lagoon View (Balcony) ![32-cm flat-screen TV with digital channels](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2662x0y0-b1ecc431.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed, Lagoon View (Balcony) 9.0 Wonderful 4 reviews - Lagoon view - 414 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Villa, 2 Bedrooms, Lagoon View (Balcony) ![32-cm flat-screen TV with digital channels](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2662x0y0-ee31d4c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 2 Bedrooms, Lagoon View (Balcony) 9.0 Wonderful 2 reviews - Lagoon view - 843 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds ### View all photos for Villa, 3 Bedrooms, Lagoon View (Balcony) ![32-cm flat-screen TV with digital channels](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2662x0y0-ee31d4c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 3 Bedrooms, Lagoon View (Balcony) 10.0 Exceptional 1 review - Lagoon view - 1257 sq ft - Sleeps 8 - 3 Double Beds ### View all photos for Villa, 3 Bedrooms, Ocean View (Balcony) ![32-cm flat-screen TV with digital channels](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2662x0y0-ffc984f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 3 Bedrooms, Ocean View (Balcony) - 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All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,176 reviews £273 includes taxes & fees 17 Apr - 18 Apr [](https://www.expedia.co.uk/Cancun-Hotels-The-Royal-Cancun-All-Villas-Resort-All-Inclusive.h18904781.Hotel-Information?chkin=2026-4-17&chkout=2026-4-18&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=699e02a8-4b49-473d-8c88-fcc6701abcac&top_cur=GBP) Ad ![Royal Master Suite Hot Tub Beachfront | Beach/ocean view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19780000/19772600/19772573/8e9bbe0e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only Zona Hotelera - Pool - All-inclusive - Spa - Parking included 8.6 Excellent 532 reviews £340 includes taxes & fees 28 Apr - 29 Apr [](https://www.expedia.co.uk/Cancun-Hotels-The-Villas-Cancun-By-Grand-Park-Royal-All-Inclusive.h19772573.Hotel-Information?chkin=2026-4-28&chkout=2026-4-29&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=699e02a8-4b49-473d-8c88-fcc6701abcac&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-The-Westin-Cancun-Resort-Villas-Spa.h76719788.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-The-Westin-Cancun-Resort-Villas-Spa.h76719788.Hotel-Information) ## About the area Located on the beach, The Westin Cancun Resort Villas & Spa is in Zona Hotelera, a neighbourhood in Cancun. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Andres Quintana Roo Stadium. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) [View more Aparthotels in Cancun](https://www.expedia.co.uk/Cancun-Apart-Hotels.d179995-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03957%2C-86.78217&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PFOVzyZFM-HVrjBF-_47BpLJY3w=) Boulevard Kukulcan Km 20.5, Cancun, QROO, 77500 ### What's nearby - ![Nichupté Lagoon](https://images.trvl-media.com/place/179995/87a37650-106b-4915-9d83-11c3469d9d6d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Nichupté Lagoon 3 min walk \- 0.2 miles - ![West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park](https://images.trvl-media.com/place/7925/b7cc4048-a8e5-4d5a-a3b3-2af9e6f09353.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park 1 min drive \- 0.2 miles - ![Aerial view of Iberostar Selection Hotel garden and Laguna Nichupte Lagoon in Cancun, Quintana Roo QR, Mexico.](https://images.trvl-media.com/place/6075620/344db3fc-b82b-44bd-936f-899729d4e71f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Iberostar Cancun Golf Course 3 min drive \- 1.8 miles - ![El Rey Ruins](https://images.trvl-media.com/place/6075612/d1216033-9e1d-4c13-9986-ad239063ba29.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) El Rey Ruins 4 min drive \- 2.0 miles - ![Delfines Beach](https://images.trvl-media.com/place/6075628/7d4170a0-911e-45f7-bafe-0f815ed10689.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Delfines Beach 4 min drive \- 2.2 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 13 min drive ### Restaurants - Arena Sports Bar 3 min walk - Taco Arte Restaurant 4 min drive - Royal Solaris Cancun 14 min walk - La Estancia 5 min drive - Soluna Bar 5 min drive ## About this property ### The Westin Cancun Resort Villas & Spa Catch some rays at the beach or spend the day relaxing at The Westin Cancun Resort Villas & Spa's full-service spa. Then enjoy a meal at one of the condo resort's 3 restaurants. Each condo offers free WiFi, 24-hour room service and a flat-screen TV with digital channels. Additional amenities include a separate bath and shower, a hairdryer and a safe. The Westin Cancun Resort Villas & Spa offers 46 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. 32-cm flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis. 4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include outdoor tennis courts, a sauna and a 24-hour fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply. The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. ## Similar properties ![On the beach, sun-loungers, beach umbrellas, beach massages](https://images.trvl-media.com/lodging/1000000/10000/100/100/ea1faa2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Parking included - Free Wi-Fi 8.6 Excellent 2,866 reviews £99 includes taxes & fees 17 Apr - 18 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/12300/12210/3ffbc909.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Zona Hotelera - Pool - Hot tub - Washing machine - Dryer 9.0 Wonderful 1,024 reviews £139 includes taxes & fees 29 Apr - 30 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-29&endDate=2026-04-30&selected=12210&PinnedHotelID=12210&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/62000000/61420000/61419800/61419732/f67ce6b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Cancun Hotel Zone Zona Hotelera - 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13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=16746&PinnedHotelID=16746&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=76719788,100,12210,61419732,571397) ## Property amenities ### Beach - On a white sand beach ### Pool/Spa - 2 treatment rooms - 4 outdoor pools - Aromatherapy - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Free pool cabanas - Full-service spa - Hot stone massages - Hot tub - Lifeguards - Manicures/pedicures - Pool loungers - Pool umbrellas - Prenatal massages - Reflexology - Sauna - Sports massages - Steam room - Swedish massages ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Restaurants on site - Arena Sports Bar - Sabor Casual Kitchen - Sea & Stones Restaurant ### Dining - 24-hour room service - 3 restaurants - A bar/lounge - A poolside bar - A swim-up bar - Snack bar/deli ### Bedrooms - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Separate bathtub and shower - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-cm flat-screen TV with digital channels ### Outdoor areas - Terrace ### Comfort - Air conditioning ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Lift - Transfer shower - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Smoke-free property ### Services and conveniences - 24-hour front desk - Concierge services - Daily housekeeping - Iron/ironing board - Newspapers in lobby (surcharge) - Safe ### Things to do - 2 outdoor tennis courts - 24-hour gym - Fitness classes - Pilates classes - Volleyball - Yoga classes ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - Outdoor lighting ### General - 1 building - 46 units - 6 floors - Access via exterior corridors - Comprehensive recycling policy - Traditional architecture ## Policies ### Check-in Check-in time starts at 4:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property Safety features at this property include outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as The Westin Cancun & Spa Cancun The Westin Cancun Resort Villas Spa The Westin Cancun Resort Villas & Spa Resort The Westin Cancun Resort Villas & Spa Cancun The Westin Cancun Resort Villas & Spa Resort Cancun ## Frequently asked questions ### Does The Westin Cancun Resort Villas & Spa have a pool? ### Is The Westin Cancun Resort Villas & Spa pet-friendly? ### How much is parking at The Westin Cancun Resort Villas & Spa? ### What time is check-in at The Westin Cancun Resort Villas & Spa? ### What time is check-out at The Westin Cancun Resort Villas & Spa? ### Where is The Westin Cancun Resort Villas & Spa located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Westin Cancun Resort Villas & Spa Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Amenities ### 9.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 52 8 - Good 25 6 - Okay 14 4 - Poor 4 2 - Terrible 3 ## Reviews Verified ### 10/10 Excellent #### Camille 10 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Courteous staff. Oscar, the FlowRider instructor was phenomenal. Restaurants were good. ##### Camille Stayed 4 nights in Jan 2026 Verified ### 4/10 Poor #### Arael 8 Jan 2026 Disliked: Staff & service They lack staff in the evening for their bars as well wait staff for the evening restaurant. AC had a leak in our room that woke us up to a puddle in the kitchen. The views are great. The other Westin is far better. ##### Arael Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Owen 19 Dec 2025 Liked: Cleanliness, staff & service, room comfort I would come back to this property, next time I’m in Cancun, and atayed in a lagoon view balcony room. The room amenities were nice (full kitchenette, 2 bottles of water + coffee + tea, stackable laundry in room, etc.) and the view was of part of the lagoon, lots of palm trees, the back of property pool (quieter) and the Flow Rider surfing machine, which operates on limited hours. Breakfast buffet was pretty epic, fairly priced, and with broad enough hours that you could get away with only eating 2 meals a day. Service and cleanliness was top notch. Pools were in good shape and beach chairs and umbrellas were plentiful. Easy walk to the R1/R2 bus stop which brings you everywhere for ##### Owen Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Itzel 20 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Amazing room & super friendly staff ##### Itzel Stayed 5 nights in Apr 2024 Verified ### 10/10 Excellent #### Jose 5 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property served it’s purpose as we were traveling with family and infant children. The grounds were very clean & tidy and the staff was very friendly & very helpful. Will definitely stay here again when traveling with family. ##### Jose Stayed 6 nights in Nov 2024 Verified ### 10/10 Excellent #### Elizabeth 1 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is on the quiet side - which is totally welcomed! Rooms are clean and updated - restaurants on the property are great as well as the service! All employees are polite and respectful as well as being friendly. Have stayed here a half dozen times in the last two years- and will come back again and again! ##### Elizabeth Stayed 5 nights in Feb 2025 Verified ### 8/10 Good #### Valerie 18 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel. Great beach area. Dining options were ok. Breakfast was best ##### Valerie Stayed 3 nights in Mar 2024 Verified ### 10/10 Excellent #### Varun 28 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was nice and safe. ##### Varun Stayed 4 nights in May 2024 Verified ### 10/10 Excellent #### Andrew 8 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Liked the full kitchen. And nice private beach. ##### Andrew Stayed 7 nights in Aug 2023 Verified ### 10/10 Excellent #### Olaf 15 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the situation ( safe and on the quieter side of the hotel zone). We had also 3 great excursion organised and everything went smoothly. Food was good and safe even though the prices are at Canadian levels. We had a room facing the laguna: even quieter ajd with gorgeous sunsets. We recommend this hotel for couples and families looking for a not too fancy but relaxing vacation. ##### Olaf Stayed 7 nights in Mar 2025 Verified ### 8/10 Good #### AVISHEK 27 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Overall the property is very good. The view is excellent specially the pool overlooking sea. However my personal concierge was just try to cross sell things to me instead of focusing on giving me a better experience. Very bad experience on the personal concierge. ##### AVISHEK Stayed 4 nights in Jul 2025 Verified ### 10/10 Excellent #### tracie 12 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed in one of the villas. Very clean and well kept. They accommodated us during Hurricane Befyl and we frigate and they kept the services running. Lovely establishment. ##### tracie Stayed 3 nights in Jul 2024 Verified ### 8/10 Good #### Savannah 13 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We booked the 2 bedroom villa, it was beautiful and the pictures matched. At check in, they said we could get bottled water any time and it was free, but it actually isn’t and you only get 2 complimentary bottles a day.. even if there are 4 people in your room.. the pools were great and well maintained. Swimming in the sea was a highlight. I also appreciated having a personal concierge for assistance with reservations and recommendations for what to do and where to go. To be noted, if you’re staying in Cancun, go eat at Navios! It was the best restaurant we ate at while there. ##### Savannah Stayed 4 nights in Sep 2024 Verified ### 10/10 Excellent #### Zohreh 8 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent choice! ##### Zohreh Stayed 5 nights in Dec 2025 Verified ### 10/10 Excellent #### Margaret 1 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great place to stay! ##### Margaret Stayed 1 night in Jun 2024 Verified ### 10/10 Excellent #### Thomas 15 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an amazing relaxing stay, perfect getaway. ##### Thomas Stayed 3 nights in Mar 2023 Verified ### 8/10 Good #### alberto 17 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel , pool and beach ! Quite disappointing the check in at 4 pm and check out at 10 am , I am not used to such a treatment , next time , I will look for a more flexible timing resort ![](https://a.travel-assets.com/ugc/hotel-reviews/ea7b02c3-6149-4f19-ae9a-dbe7cebc10cd-1750141485231.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### alberto Stayed 4 nights in Jun 2025 Verified ### 10/10 Excellent #### Julia 23 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Perfect resort ##### Julia Stayed 5 nights in May 2024 Verified ### 10/10 Excellent #### Maricel 26 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great week at the hotel. ##### Maricel Stayed 3 nights in Mar 2024 Verified ### 10/10 Excellent #### Ziny 10 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Staff was really friendly. ##### Ziny Stayed 6 nights in Aug 2022 Verified ### 10/10 Excellent #### Gary Stuart 18 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities no ##### Gary Stuart Stayed 7 nights in Nov 2025 Verified ### 10/10 Excellent #### Kristina 15 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort was beautiful. Great pool and beach area. Just wish it was all inclusive as the extras were a bit expensive. ##### Kristina Stayed 5 nights in Apr 2023 Verified ### 8/10 Good #### Roberta 26 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities I only spent 1 night but we enjoyed it. ##### Roberta Verified ### 10/10 Excellent #### Cintia 30 May 2023 Excellent location and service. Beautiful views !! ##### Cintia Stayed 4 nights in May 2023 Verified ### 10/10 Excellent #### Julia 24 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Lovely, clean, very well situated! Next time I’ll stay more days! ##### Julia Stayed 1 night in May 2023 ### Expedia's Latest Trends ### Hotels > - [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > - [Maroma, A Belmond Hotel, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Maroma.h581919.Hotel-Information) > - [Exotic Resort in Mexico with private plunge pool!!](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Exotic-Resort-In-Mexico-With-Private-Plunge-Pool.h90950784.Hotel-Information) > - [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > - [Nílu Isla Mujeres by Selina](https://www.expedia.co.uk/Cancun-Hotels-Selina-Pok-Na-Isla-Mujeres.h45880447.Hotel-Information) > - [The Fives Downtown Hotel - Curio Collection by Hilton](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information) > - [Mezcal Boutique Hotel](https://www.expedia.co.uk/Cancun-Hotels-Enigmatic-Hotel-Restaurant-Bar.h9768352.Hotel-Information) > - [Mayan Monkey Tulum | Social Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > - [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > - [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > - [Selina Playa del Carmen - Hostel](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Selina-Playa-Del-Carmen.h21976985.Hotel-Information) > - [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > - [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > - [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > - [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > - [Palafitos Overwater Bungalows, All & More Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > - [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > - [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > - [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information) > - [The Royal Haciendas All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) > - [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > - [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > - [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > - [Nomads Hotel & Rooftop pool](https://www.expedia.co.uk/Cancun-Hotels-Nomads-Hotel-Rooftop-Pool.h20187538.Hotel-Information) > - [Dreams Vista Cancun Golf & Spa Resort - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Vista-Cancun-Golf-Spa-Resort-All-Inclusive.h23304849.Hotel-Information) > - [Casa Agape Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Casa-Agape.h44125737.Hotel-Information) > - [Privilege Aluxes Isla Mujeres Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Privilege-Aluxes-Isla-Mujeres-Adults-Only.h2232591.Hotel-Information) > - [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > - [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) ---