Title: The Westin Cancun Resort Villas & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Westin Cancun Resort Villas & Spa Beachfront resort with 3 restaurants and 4 outdoor pools ![Outdoor spa tub](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/74e3ced2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/e630079f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![On the beach, white sand](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/15508833.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), steam room, body treatments, aromatherapy](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/dd53c496.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast served](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2662x0y0-b9230df1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Westin Cancun Resort Villas & Spa is near La Isla Shopping Mall. Visitors can relax at the poolside bar, unwind in the steam room and sauna after a spa treatment, and enjoy multiple dining options and tennis courts for active guests. 8.6 Excellent ## Popular amenities - - Hot tub - Bar - Spa - Room service - 24/7 front desk £165 includes taxes & fees 30 Nov - 1 Dec ## Room options ### Check availability for these dates Tonight [Nov 14 - Nov 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 15 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 7 of 7 rooms ![32-cm flat-screen TV with digital channels](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2663x0y0-5c562cd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony) 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Flat-screen TV Private bathroom Separate bath and shower Hairdryer Digital channels Iron/ironing board - 414 sq ft - Ocean view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![32-cm flat-screen TV with digital channels](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2663x0y0-5c562cd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony) 9.0 Wonderful 4 reviews ### Highlights Balcony Air conditioning Flat-screen TV Private bathroom Separate bath and shower Hairdryer Digital channels Iron/ironing board - 414 sq ft - Ocean view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![32-cm flat-screen TV with digital channels](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2662x0y0-ffc984f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony) 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Dining table Flat-screen TV Separate bath and shower Hairdryer 2 bathrooms Private bathroom - 843 sq ft - Ocean view - Sleeps 6 - 2 Double Beds ![32-cm flat-screen TV with digital channels](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2662x0y0-b1ecc431.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed, Non Smoking, Lagoon View (Balcony) 8.8 Excellent 3 reviews ### Highlights Balcony Air conditioning Flat-screen TV Private bathroom Separate bath and shower Hairdryer Digital channels Iron/ironing board - 414 sq ft - Lagoon view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![32-cm flat-screen TV with digital channels](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2662x0y0-ee31d4c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 2 Bedrooms, Non Smoking, Lagoon View (Balcony) 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Dining table Flat-screen TV 2 bedrooms Separate bath and shower Hairdryer 2 bathrooms - 843 sq ft - 2 bedrooms - Lagoon view - Sleeps 6 - 2 Double Beds ![32-cm flat-screen TV with digital channels](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2662x0y0-ee31d4c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 3 Bedrooms, Non Smoking, Lagoon View (Balcony) 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Dining table Flat-screen TV Separate bath and shower Hairdryer 3 bathrooms Private bathroom - 1257 sq ft - Lagoon view - Sleeps 9 - 3 Double Beds ![32-cm flat-screen TV with digital channels](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2662x0y0-ffc984f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 3 Bedrooms, Non Smoking, Ocean View (Balcony) ### Highlights Balcony Air conditioning Dining table Flat-screen TV Separate bath and shower Hairdryer 3 bathrooms Private bathroom - 1257 sq ft - Ocean view - Sleeps 9 - 3 Double Beds ## You may also like Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/35000000/34980000/34975400/34975395/81fb1369_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moon Palace Nizuc - All inclusive Cancun - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,001 reviews £325 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Cancun-Hotels-Moon-Palace-Nizuc-All-Inclusive.h34975395.Hotel-Information?chkin=2025-12-8&chkout=2025-12-9&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=e0008dc6-9324-4e4d-b2bd-ea3a0f8cedc0&top_cur=GBP) Ad ![Nightclub](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2950000/2941600/2941578/c91ac488_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Riviera Cancun Resort & Spa - 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Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,389 reviews £92 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Cancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information?chkin=2025-11-19&chkout=2025-11-20&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=e0008dc6-9324-4e4d-b2bd-ea3a0f8cedc0&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-The-Westin-Cancun-Resort-Villas-Spa.h76719788.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-The-Westin-Cancun-Resort-Villas-Spa.h76719788.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03942%2C-86.78211&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fbWVjDWYO-uwi_K8VaqX3ftJWlw=) Boulevard Kukulcan Km 20.5, Cancun, QROO, 77500 #### What's nearby - Nichupté Lagoon - 3 min walk - 0.2 miles - West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.2 miles - Iberostar Cancun Golf Course - 6 min drive - 1.4 miles - El Rey Ruins - 8 min drive - 1.6 miles - Delfines Beach - 10 min drive - 1.8 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 11 min drive #### Restaurants - ‪Arena Sports Bar - ‬1 min walk - ‪Royal Solaris Cancun - ‬14 min walk - ‪Taco Arte Restaurant - ‬4 min drive - ‪La Hacienda Restaurant - ‬5 min drive - ‪La Estancia - ‬5 min drive ## About this property ### The Westin Cancun Resort Villas & Spa Upscale resort near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park Consider a stay at The Westin Cancun Resort Villas & Spa and take advantage of a swim-up bar, a poolside bar and a terrace. Treat yourself to a sports massage, a facial or a body wrap at the on-site spa. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. Yoga classes and Pilates classes are offered at the 24-hour gym; other things to do include volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a steam room. Other perks include: - 4 outdoor pools along with free cabanas, sunloungers and pool umbrellas - Free self-parking - 2 outdoor tennis courts, newspapers in the reception and massage treatment rooms - A 24-hour front desk, concierge services and smoke-free property Room features All guest rooms at The Westin Cancun Resort Villas & Spa include perks, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes. Extra amenities include: - Separate baths/showers, free toiletries and hairdryers - 32-cm flat-screen TVs with digital channels ## Similar properties ![4 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/100/100/ff4dcd76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,389 reviews £92 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) ![Business centre](https://images.trvl-media.com/lodging/1000000/20000/12300/12210/545b70c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 1,005 reviews £172 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=12210&PinnedHotelID=12210&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/580000/571400/571397/ec66966d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Cancun Optional All Inclusive Zona Hotelera - 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Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 682 reviews £158 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=39524686&PinnedHotelID=39524686&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - 3 restaurants - A bar/lounge - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Arena Sports Bar - Sabor Casual Kitchen - Sea & Stones Restaurant ### Things to do - 2 outdoor tennis courts - 24-hour gym - 4 outdoor pools - Fitness classes - Full-service spa - Hot tub - Pilates classes - Sauna - Steam room - Volleyball - Yoga classes ### Family friendly - 4 outdoor pools - Lifeguards on site - Snack bar/deli ### Conveniences - 24-hour front desk - Newspapers in lobby ### Guest services - Change of bedsheets (on request) - Concierge services ### Outdoors - Free pool cabanas - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Prenatal massages - Reflexology - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Lift - Transfer shower - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 6 floors - Comprehensive recycling policy - Lifeguards - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Separate bathtub and shower - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-cm flat-screen TV with digital channels ### Food and drink - 24-hour room service ### More - Access via exterior corridors - Air conditioning - Iron/ironing board - Recycling - Safe ## Policies ### Check-in Check-in time starts at 4:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a smoke detector and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as The Westin Cancun & Spa Cancun The Westin Cancun Resort Villas Spa The Westin Cancun Resort Villas & Spa Resort The Westin Cancun Resort Villas & Spa Cancun The Westin Cancun Resort Villas & Spa Resort Cancun ## Frequently asked questions ### Does The Westin Cancun Resort Villas & Spa have a pool? > Yes, this property has 4 outdoor pools. ### How much does it cost to stay at The Westin Cancun Resort Villas & Spa? > As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at The Westin Cancun Resort Villas & Spa on 30 Nov 2025 start from £164.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cancun-Hotels-The-Westin-Cancun-Resort-Villas-Spa.h76719788.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Westin Cancun Resort Villas & Spa pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at The Westin Cancun Resort Villas & Spa? > Self-parking is free at this property. ### What time is check-in at The Westin Cancun Resort Villas & Spa? > Check-in begins at 4:00 PM. ### What time is check-out at The Westin Cancun Resort Villas & Spa? > Checkout is at 10:00 AM. ### Where is The Westin Cancun Resort Villas & Spa located? > Nestled on the beach, this Zona Hotelera resort is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. Delfines Beach is 1.7 mi (2.8 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Westin Cancun Resort Villas & Spa Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 46 8 - Good 25 6 - Okay 14 4 - Poor 2 2 - Terrible 3 ### 9.2/10 Cleanliness ### 9.0/10 Staff & service ### 8.8/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 8/10 Good #### Roberta 26 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities I only spent 1 night but we enjoyed it. ##### Roberta ### 10/10 Excellent #### Cintia 30 May 2023 Excellent location and service. Beautiful views !! ##### Cintia Stayed 4 nights in May 2023 ### 10/10 Excellent #### Varun 28 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was nice and safe. ##### Varun Stayed 4 nights in May 2024 ### 10/10 Excellent #### Issac c 14 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff. Comfy beds. Great location ##### Issac c Stayed 3 nights in Jul 2023 ### 8/10 Good #### Kevin 26 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities Awesome customer service, beautiful views, relaxing ##### Kevin Stayed 3 nights in Jul 2022 ### 8/10 Good #### Alexander 5 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice resort to relax and swim. Pools are fun. Main pool is in the sun most of the day but there is a lot of shaded lounge chairs. Food is average and not a lot of options. During summer the seaweed is bad and you cant swim in the ocean. Beds are nice and room was great. We had a balcony with ocean view, a kitchen, and washer/dryer. Bus stop is easy to walk to and close by. ![](https://a.travel-assets.com/ugc/hotel-reviews/3fe762e1-f78b-4a76-81d3-fa0d9af50e08-1754395791129.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0be396ff-8df4-4ac7-b841-6aeb01f5e1cd-1754395812174.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a4567385-eb47-4dfe-933c-eabb44ccb4c4-1754395858251.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d406b299-e171-44ad-8631-e8a348cef649-1754395885843.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alexander Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Olaf 15 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the situation ( safe and on the quieter side of the hotel zone). We had also 3 great excursion organised and everything went smoothly. Food was good and safe even though the prices are at Canadian levels. We had a room facing the laguna: even quieter ajd with gorgeous sunsets. We recommend this hotel for couples and families looking for a not too fancy but relaxing vacation. ##### Olaf Stayed 7 nights in Mar 2025 ### 8/10 Good #### AVISHEK 27 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Overall the property is very good. The view is excellent specially the pool overlooking sea. However my personal concierge was just try to cross sell things to me instead of focusing on giving me a better experience. Very bad experience on the personal concierge. ##### AVISHEK Stayed 4 nights in Jul 2025 ### 8/10 Good #### ç´ å¦? 6 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the studio it’s very nice ##### ç´ å¦? Stayed 2 nights in Aug 2022 ### 8/10 Good #### Michael 22 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities It was fine for a couple of days ##### Michael Stayed 2 nights in Mar 2024 ### 8/10 Good #### Tiffany 2 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Stayed in a studio villa w/full kitchen. It was very well equipped. The ocean view from the balcony was a joy every day! Only downside was the food options on property. The Arena sports bar was good for casual dining, but service was very slow. The breakfast buffet was good too. Dinner options were not good. Best to go off property for dinner. ##### Tiffany Stayed 4 nights in Jun 2023 ### 10/10 Excellent #### Juliet 16 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything’s superb except the shower drain flow is slow that water accumulates on the floor. ##### Juliet Stayed 4 nights in May 2022 ### 6/10 Okay #### Verified traveller 10 Jan 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### A few hundred dollars went missed from our luggage The hotel was clean, condition was ok. But the service was not good. We had a few hundred dollars in our luggage and it was disappeared. Someone went through our luggage because the money was at the bottom. This never happened to us in other places. ##### Verified traveller Stayed 3 nights in Jan 2024 ### 8/10 Good #### Verified traveller 20 Jul 2023 Liked: Cleanliness, staff & service, room comfort #### A decent hotel with good service A decent hotel which is well located near the end of the hotel strip, so in a quieter part of the area. Our 2 bed sea view villa was well appointed with great amenities such a dishwasher and clothes washer and dryer. Service is good. We had an issue with the sofa sleeper and the guest relations manager (Johanna) came to see us to discuss the morning after we checked in. We were also provided with a courtesy room for 30 mins between check-out at 10am and departure to catch our flight at 2pm which allowed the children to shower after their swim. Concierge was very helpful in providing info about the local area. Overall, I’d rate this hotel 8/10. ##### Verified traveller Stayed 5 nights in Jul 2023 ### 10/10 Excellent #### Angela 17 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo increíble!! muy cerca del aeropuerto, tiene donde estacionarse, habitación cómoda y muy amplia, maravilloso lugar para venir con niños!! Personal super amable, restaurantes del hotel ricos y muy cerca de otros acá de Cancún. Área en el hotel para tomar clases de surf con Oscar que es un gran gran maestro, salvavidas Vidal súper amable y responsable. En general increíble hotel para viajar en grupo grande y con niños!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/a26cf571-0b9b-4999-824c-2cc5418ad486-1755448026381.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bbe85c38-4ac7-4377-b887-932653c19cdb-1755448025889.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Angela Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Rodrigo 20 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Having a strict check in policy until 4pm on a beach hotel is terrible. People are asked to leave their room at 10:00 am and new guests can only enter at 4pm it’s hard to believe they can’t manage this more effectively especially for short stays. Staff was very friendly and the facilities are great especially the flowride personnel were great! ##### Rodrigo Stayed 1 night in Jun 2025 ### 8/10 Good #### alberto 17 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel , pool and beach ! Quite disappointing the check in at 4 pm and check out at 10 am , I am not used to such a treatment , next time , I will look for a more flexible timing resort ![](https://a.travel-assets.com/ugc/hotel-reviews/ea7b02c3-6149-4f19-ae9a-dbe7cebc10cd-1750141485231.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### alberto Stayed 4 nights in Jun 2025 ### 2/10 Terrible #### Bradley 1 May 2025 We never stayed at the Westin Cancun Resort villas and spa. So, I cannot comment on this property. I'm sure it is nice. We stayed at the Westin Lagunamar both are in Cancun. This Westin Cancun Resort villas and spa hotel is several miles away from the Westin Lagunamar. Orbitz booked the wrong hotel. They booked the Westin Cancun NOT the Westin Lagunamar. I cancelled the Orbitz booking immediately, within minutes. I then paid with a credit card directly at the Westin Lagunamar. Even though I cancelled the reservation and was told by the Orbitz agent it was cancelled, Orbitz went ahead and tried to charge me the full amount for staying at the wrong hotel that I never even stayed at. So, what I can say is DON'T use Orbitz. I filed a full dispute showing receipts and the cancellation, my bank refunded me the money after 3 months, but Orbitz is absolutely horrible. They used to be good years ago, but I will never use them again. ##### Bradley Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### abraham 28 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La pasamos muy bonito ademas el personal muy amable y atento Muchas gracias ##### abraham Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Elizabeth 1 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is on the quiet side - which is totally welcomed! Rooms are clean and updated - restaurants on the property are great as well as the service! All employees are polite and respectful as well as being friendly. Have stayed here a half dozen times in the last two years- and will come back again and again! ##### Elizabeth Stayed 5 nights in Feb 2025 ### 8/10 Good #### Andrea Darling de 25 Mar 2025 Liked: Cleanliness, staff & service, amenities Great properrty in many respects. At the very end of the hotel zone. Water was choppy at the beach but many pools to choose from. Only drawback was the showers took forever to heat up and the water pressure was super low. Everything else was great! ##### Andrea Darling de Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Jose 5 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property served it’s purpose as we were traveling with family and infant children. The grounds were very clean & tidy and the staff was very friendly & very helpful. Will definitely stay here again when traveling with family. ##### Jose Stayed 6 nights in Nov 2024 ### 8/10 Good #### Savannah 13 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We booked the 2 bedroom villa, it was beautiful and the pictures matched. At check in, they said we could get bottled water any time and it was free, but it actually isn’t and you only get 2 complimentary bottles a day.. even if there are 4 people in your room.. the pools were great and well maintained. Swimming in the sea was a highlight. I also appreciated having a personal concierge for assistance with reservations and recommendations for what to do and where to go. To be noted, if you’re staying in Cancun, go eat at Navios! It was the best restaurant we ate at while there. ##### Savannah Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Margaret 1 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great place to stay! ##### Margaret Stayed 1 night in Jun 2024 ### 10/10 Excellent #### tracie 12 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed in one of the villas. Very clean and well kept. They accommodated us during Hurricane Befyl and we frigate and they kept the services running. Lovely establishment. ##### tracie Stayed 3 nights in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Mex Hoteles](https://www.expedia.co.uk/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information)