Ratings based on 1,463 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne

Friendly Hotel

Posted 09-Dec-2017
The staff are very friendly and helpful. This hotel is situated a little bit away from the busy centre of Fyshwick and that makes it nice and quiet. The restaurant is simple but has great food st a reasonable price
2 out of 5
by A verified traveller

Disappointing

Posted 05-Dec-2017
We had booked a deluxe queen room with seperate lounge. Firstly i was shown to a pokie room with a queen and single and no lounge. When changed to the queen room, it was outdated. The bathroom was extremely tiny. The towels were thin and ragged, this didnt change the entire 5 days we stayed. The pillows were thin and there was no bed head so if you tried to sit up in bed it slupped from the wall. The seperate lounge was a brown vinyl uncomfortable with vinyl cushions. There were no privacy curtains, so we were either blocked in or exposed to the outside. Overall for a property to be rated 4.5 stars it was very disappointing, we had booked for a bit of luxury and didnt get it.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel in a quiet neighbourhood

Posted 25-Nov-2017
Very nice hotel in a quiet neighbourhood. Reasonably priced, And well-maintained
4 out of 5
Recommended
for Everyone
by A verified traveller from planet earth

Shame about the toilet paper...

Posted 21-Oct-2017
Seems a shame that they have installed sheet dispensers in lieu of paper rolls in the toilet. These things belong in public conveniences. Whilst i remain hygiene capable, those that might be a little challenged would have difficulty with these dispenses. Thankfully, their laspse in judgement seems constrained to this one issue. Remainder of facility and attendant staff are commendable.
5 out of 5
by Wendy

Posted 18-Oct-2017 on Hotels
Very welcoming. Comfortable, quiet, convenient. Will certainly stay again when next in Canberra.
3 out of 5
by Deborah

Posted 18-Oct-2017 on Hotels
Very small bathroom
4 out of 5
Recommended
for Everyone
by A verified traveller from Albury

Handy to relatives

Posted 16-Oct-2017
Pros: Convenient
Location: Only stayed one night
Our daughter has a unit about one hundred metres away on the same service road so is very convenient. Travelling by train so handy to Kingston station ( not walking distance)
5 out of 5
Recommended
for Everyone
by A verified traveller from Canberra

Posted 16-Oct-2017
Great value for money. A bit away from shops & restaurants so car is essential
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Very comfortable & friendly staff

Posted 16-Oct-2017 on Wotif
We had a wedding at check in time & the stay were very friendly & accomodating to let us come in earlier to get ready. Great location & easy to park etc. would highly recommend! We have a 1 year old & it was very comfortable & clean for baby.
5 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne

Great stay after poor start

Posted 15-Oct-2017
Pros: Exceptionally good value, met all basic requirements, clean, exceptionally obliging and friendly staff
Cons: Provision for disabled persons, particularly with rails and seating in shower. Mattress a little hard for our liking.
Location: Location was a fair way out of town however proximity and local activities were not a consideration
We started off badly because we had ordered and had confirmed by Expedia a disabled room and were told on arrival that there were no disabled rooms at the motel. We were also told that this request had not reached the motel, however I pointed out our request on their own copy. Our primary need was a chair in the shower and we were told there was probably no suitable chair available but the receptionist would look for us. From then on everything was great. She found a chair and provided extra towels. Facilities were all minimalist but all very comfortable, convenient, well maintained and clean. All staff (reception and dining room) were exceptionally welcoming, friendly and obliging. Buffet breakfast was simple but had everything any normal person would want, was well presented and exceptionally good value. We thoroughly enjoyed our short stay and were very pleased with the price through Expedia. Hence our overall ratings ignored the initial setback regarding a disabled room.