Ratings based on 209 Verified Reviews

3.8 out of 5
48% of guests recommend
4.2 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveller

Beautiful stay at Bay Haven

Posted 08-May-2017 on Lastminute
Really cute little rooms. Perfect for a couples getaway! My boyfriend and I stayed here and had a great stay. Only downfall was that there was a bit of dampness in the bathroom and mold on the bathroom ceiling.
2 out of 5
by A verified traveller from Gold Coast

Not what we expected.

Posted 08-May-2017 on Wotif
Pros: Proximity to the Byron Bay shopping district.
Cons: Invest in decent beds and larger TV's. Some rugs on the floors to keep noise down. Show the right images on-line and don't misrepresent your offer.
Location: Byron Bay has the best beaches, great surf, amazing countryside, a huge amount of cafes & restaurants and a vibe like no other place I know. BB rocks!
When booking our room the image on Wotif portrayed bi-parting glass doors out to a sitting area that lead into a small garden. However, upon checking in it was revealed that we had a room only with no sitting area and no garden view. The European backpacker looking after the property said the image on the website was wrong, but that's OK as we'll give you a 10 dollar discount. Our room had one window that people walking down the side of the house could look into, which someone did, so we had the blinds pulled down the whole time. No view to the outside at all. The bed was on an incline so that our feet felt higher than our heads, it was hard and it creaked. It was the most uncomfortable sleep I've had in years and I travel a lot. The TV was mounted so high on the wall and was quite small that it was difficult to watch. The toilet / shower area was no larger than a cupboard and the shelf in the shower was placed up so high my wife couldn't tell if the soap was up there or not. After finally getting to sleep we were awaken three time during the night by the Fire Alarm. One time the alarm was activated for 3 minutes before the young lady in charge could call someone to work out how to turn it off. The four rooms that are rented out are in an old part of the house which has creaky floorboards and thin walls. We could hear people come and go down the hallway, we could hear people coughing in their room and using their toilet. This place was not worth the money. Not happy!
3 out of 5
by A verified traveller

Basic accommodation but good location

Posted 30-Apr-2017 on Wotif
Very small room and very basic accommodation but close to beach and restaurants
5 out of 5


Posted 27-Apr-2017 on Hotels
Great location for a short stay in Byron - highly recommend
3 out of 5
for Everyone
by A verified traveller from brisbane, australia.

Great location, could walk to everything

Posted 16-Mar-2017 on Wotif
Pros: Location was great. Bed comfy. Room clean . The little balcony with couch and the garden settings were great to have at our disposal.
Cons: More towels, or daily fresh towels. A little hanging space TWO bedside lamps so there's no fighting!
Location: Great location walking distance to everything we wanted , beach, shops, cafes.
Sadly not a good experience overall. The ceiling fan did not work. There was air con but the unit was very dirty and we didn't like using it. The traffic noise was not a problem but other inconsiderate, drunken and noisy residents arriving back in early hours of morning, were! The in house coffee/ tea making left a lot to be desired......coffee was old and milk out of date! Having just one bath towel each for two nights was not good, our towels were always wet. There was nowhere to hang shirts/ dresses. On the up side, the weekend manager was very kind and did her best to help. It was really nice to have a balcony to use and a communal fridge for our wine etc.
3 out of 5
by A verified traveller from Melbourne

Over stated

Posted 13-Mar-2017 on Wotif
Pros: I liked the simple check in procedure.
Cons: Make the advertisement more realistic
Location: The Location was great as it was only a few minutes walk to the beach and restaurants.
Unfortunately the accommodation was not what was expected based upon advertising. Accommodation seemed as though it was going to be a peaceful room with a pleasant garden view. It was actually a tiny room with the only view being very public and not private in anyway. The room was not private in anyway. I could hear every movement of the other guests at all hours of the evenings which meant broken sleep and some quite extraordinary sounds coming from other guest rooms which I am sure they did not realise others could hear quite clearly.
4 out of 5
by Vladimir

As overtated as Byron Bay is

Posted 31-Dec-2016 on Hotels
Definitely overpriced for its location and quality, but still rather comfortable
5 out of 5
for Everyone
by A verified traveller from Brisbane

Lovely staff and perfect location

Posted 28-Dec-2016 on Lastminute
Had a wonderful weekend away thanks to the staff being so welcoming
4 out of 5
for Everyone
by A verified traveller

Posted 11-Dec-2016 on Wotif
Great stay and very central location to the heart of Byron.
5 out of 5
by A verified traveller

Posted 16-Nov-2016 on Hotels
I would highly recomend this property as I have stayed at 2 places prior. Very comfortable and close to the main strip. accomodation and staff are brilliant